Possible issue with non-US Regional Settings

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Erik Rutins
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Possible issue with non-US Regional Settings

Post by Erik Rutins »

If you are experiencing any crash issues and are running with non-US English regional settings in your Windows installation, please install the first update, which resolves this issue.

Regards,

- Erik
Erik Rutins
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planetbrain
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RE: Possible issue with non-US Regional Settings

Post by planetbrain »

Sorry, but this does not fix it for me.
Must be MM-dd-yyyy (or any variation thereof). DD-MM-yyyy or yyyy-MM-dd (or variations)won't take.
Probably some obscure oddity with my system somewhere.

I can live with it.
'Mostly harmless'
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Erik Rutins
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RE: Possible issue with non-US Regional Settings

Post by Erik Rutins »

Hi Planetbrain,

What regional settings is your system set to, so that we can try to duplicate? Do you still experience a crash with the hotfix?

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC


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planetbrain
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RE: Possible issue with non-US Regional Settings

Post by planetbrain »

Hello Erik,

Now fixed following your question, thank you.
I have always had it set to English (United States) with the day before month. Have now set it to English (Australian) with day before month and there is no longer an issue.
PC Kharkov & PC Ostfront are, afaik, the only games troubled by the settings.

Thanks again, from another devoted Matrix Games fan!

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Erik Rutins
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RE: Possible issue with non-US Regional Settings

Post by Erik Rutins »

Hi Planetbrain,

So do you mean that the hotfix did work for you even with the Australian regional settings?

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC


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planetbrain
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RE: Possible issue with non-US Regional Settings

Post by planetbrain »

Sorry Eric,

As mentioned above, the hotfix did not work for my original configuration, i.e. English (United States). Whether or not the change to English (Australian) worked because the hotfix was applied first, I cannot now say, sorry.
I could check it out if you really want but that would involve a reinstall surely, as I did not back up the files replaced by the hotfix?
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Erik Rutins
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RE: Possible issue with non-US Regional Settings

Post by Erik Rutins »

You were having this issue when your regional settings were set to US, and setting them to Australia solved it? How odd, but I'm glad things are working!

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC


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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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dogancan
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RE: Possible issue with non-US Regional Settings

Post by dogancan »

For the record, that hotfix did not solve the problem on my system (see here).
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JJKettunen
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RE: Possible issue with non-US Regional Settings

Post by JJKettunen »

This hotfix solved my problems! Cheers!
Jyri Kettunen

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Recognition
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RE: Possible issue with non-US Regional Settings

Post by Recognition »

ORIGINAL: Erik Rutins

You were having this issue when your regional settings were set to US, and setting them to Australia solved it? How odd, but I'm glad things are working!

Regards,

- Erik

Yes its true if you have problems running Panzer Command try changing your date format from DD/MM/YYY to MM/DD/YYY

That worked for me on my Win 8.1 system and I have absolutely no idea why the date settings would have an influence on launching the game.
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Mobius
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RE: Possible issue with non-US Regional Settings

Post by Mobius »

All scenrios, all campaigns, all guns and tanks are sorted by valid dates as the game is loading.
All your Tanks are Belong to us!
panzer
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Agathosdaimon
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RE: Possible issue with non-US Regional Settings

Post by Agathosdaimon »

is this the possible cause of the problem i am getting - basically i upgraded to windows 10 last month and am just trying ostfront now but it wont run - i hit the play button, screen goes black brieftly but then it just goes back to desktop
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zakblood
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RE: Possible issue with non-US Regional Settings

Post by zakblood »

Windows 11 Pro 64-bit (10.0, Build 26100) (26100.ge_release.240331-1435) 24H2
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