Matrix Taking Orders for SPWaW Desert Fox NOW!

Resisti · Post by **Resisti** » Wed Mar 28, 2001 9:27 pm

Paul V.,
I'm sure you did,but:

have you checked private fast couriers like DHL,UPS,or others for international orders?

I did it myself with DHL IN Italy and they asked me something like 65USD to come to NY and bring my precious cd back to Italy (if weight not exceeding half a kilo.

Zorfwaddle · Post by **Zorfwaddle** » Wed Mar 28, 2001 9:31 pm

Originally posted by Paul Vebber:
The problem there is that we'd likely have to double the price to account for their share, if not put up money (significant money) to get them to waste their time.

That is the wholeproblem with middleman distributers, they want a good chunk of change that can be aborbed if you are selling a 100K's of units. For something like this where 10K sales would be a great success, we can't afford to pay distributers their exhorbatant cuts.

Which leads me to a question... If I was on my way to England, France, Belgium etc TAD (Im military) and was to take a stack of the MegaCampaign that people had payed for but sent to me, whats the legal problems for a "courier" who has those disks in his seabag? I know you cant take multiple items overseas that are for sell (at least w/o paying a fine/tax), but what about stuff you are taking overseas that has already been payed for?? Not that Im planning on doing it, but Ive wondered since I used to go TAD to Europe quite a bit. I personally think there would be trouble, as you cant prove they have been payed for...

Don · Post by **Don** » Thu Mar 29, 2001 12:19 am

I personally think there would be trouble, as you cant prove they have been payed for...

Sure you can - just print out your email receipt.

panda124c · Post by **panda124c** » Thu Mar 29, 2001 12:32 am

Oh goodie, goodie, goodie, drool, drool. can I wait that long.

Mikimoto · Post by **Mikimoto** » Thu Mar 29, 2001 1:27 am

Hello. Good news: The Mega-Campaign is ready to be ordered. Bad News: Here in Spain it costs 20 USD + 52 USD = 72 USD!!!
Ummmh it's a little expensive...
...Now in Spain a new computer game costs aprox. 40 USD...
Why don't you make possible for international customers to buy a downloable version? Or something else to make it a litte less expensive?

Panzer Capta · Post by **Panzer Capta** » Thu Mar 29, 2001 2:11 am

Flawlessly placed order and received email notification of the order within minutes.

Worked Great!!!

chief · Post by **chief** » Thu Mar 29, 2001 2:32 am

Matrix: Went trough entire order process for Mega campaign, but could not get page for credit card info to come up...also have an additional question...why is USPS price at $5.00 when its only $3.55 on shipping info page, either way I'll order if I can give you my cc # on ordering site...I know you really didn't want to hear this but.......

Cirrus · Post by **Cirrus** » Thu Mar 29, 2001 2:36 am

From my point of view the price of 72 USD is way too high for me to order your great game. Only way I imagine I could do it is by paying it and downloading it then or then we have to find shipment method that cost much less.
Of course pay per download wouldn't help as many as we want but with my internet connection I am pretty sure that atleast for me downloading would work fine.
Isn't there a way to make pay per download system so smart that it recognizes failed downloads and your credit card won't be charged? And with succeded download you get charged and everyone would be happy.

--
Cirrus

Kharan · Post by **Kharan** » Thu Mar 29, 2001 2:45 am

Matrix, check how Shrapnel and Esimgames are doing international shipping, they seem to have gotten the costs quite low.

McGib · Post by **McGib** » Thu Mar 29, 2001 4:07 am

Originally posted by Fabs:
I got this:

ERROR: Couldn't contact rating server!
Please contact website administrator. GoShip method has not been fully setup.
Error message: Couldn't contact rating server!

Did I make a mistake or is it something else??
I was doing this from London, UK.

I'm dying to give you my money, chaps, please make it easy for me.

I had the same problem Fabs, but I'm thinking its just the amount of people ordering thats causing the problem. Each time I've tried to order I get that error message on a different screen.

David Heath · Post by **David Heath** » Thu Mar 29, 2001 4:11 am

Hi Chief

There is a $1.50 per item handling fee.

David Heath · Post by **David Heath** » Thu Mar 29, 2001 4:13 am

Originally posted by Fabs:
Ooops! As soon as I saw this I headed over to your store, ordered one Megacampaign and 5 T shirts (I want you guys to make money!), proceeded to fill in the shipping details and then...

I got this:

ERROR: Couldn't contact rating server!

Please contact website administrator. GoShip method has not been fully setup.
Error message: Couldn't contact rating server!

Dis I make a mistake or is it something else??

I was doing this from London, UK.

I'm dying to give you my money, chaps, please make it easy for me.

This is do to just volume. The only thing you can do is to try to order again.

Schrullenhaft · Post by **Schrullenhaft** » Thu Mar 29, 2001 4:18 am

I had a problem placing my order.

After filling out the credit-card info I got the following error after clicking "Finish":

FDR_Authorization.Authorization error '8000ffff'

Catastrophic failure

/TransFiles/sale_inc.asp, line 1446

The card does have sufficient funds and the card info is accurate. Any ideas ? I'd tried more than once (the system has remembered my name, but still crashes with the credit card info).

Inuil · Post by **Inuil** » Thu Mar 29, 2001 4:22 am

Oh matrix team, try to found a less expensive way to send this to overseas...
Really to pay 72 USD, when your work only cost 20 is too expensive.

David Heath · Post by **David Heath** » Thu Mar 29, 2001 4:26 am

Originally posted by Resisti:
Global Express cost for delivery in Europe:

Italy,Germany,France,Belgium,U.K. : 44 USD
Spain,Portugal,Finland : 52 USD

this provided the envelope's weight doesnt exceed 1lb

Sincerely speaking I'm not really enclined to pay more than twice the cd cost to US post service,while I'd really be keen to pay the 20 dollars to Matrix (sincerely,you guys,deserve even more than that...).

So here my questions to Matrix:

-how's the weight of a cd ?
-are you sure there's no other way to have it shipped at a cheaper cost ? (normal airmail or something)
-is it possible to have the cd "free delivered Matrix",if we find the way to come and pick it up paying less ?

Last possibility(this is not involving Matrix,anyway):as somebody already suggested in another thread,some cumulative orders could be placed by 1 person or two for people living in the same country,cause most probably the costs for internal redistribution are much lower than to get each of us 1 cd shipped from USA.

Hi

I have found some cheaper services from the US Post Office. We decided not to ship anything that the customer or us could not track via a web site. We had such a lot of problems with this just in beta testing. I am going to talk some of the other people and see what they are doing.

David Heath · Post by **David Heath** » Thu Mar 29, 2001 4:40 am

Originally posted by Schrullenhaft:
I had a problem placing my order.

After filling out the credit-card info I got the following error after clicking "Finish":

FDR_Authorization.Authorization error '8000ffff'

Catastrophic failure

/TransFiles/sale_inc.asp, line 1446

The card does have sufficient funds and the card info is accurate. Any ideas ? I'd tried more than once (the system has remembered my name, but still crashes with the credit card info).

This isa problem with the bank and they are fixing it. I will post a message once it is corrected.

Daniel Oskar · Post by **Daniel Oskar** » Thu Mar 29, 2001 4:42 am

Originally posted by Schrullenhaft:
I had a problem placing my order.

After filling out the credit-card info I got the following error after clicking "Finish":

FDR_Authorization.Authorization error '8000ffff'

Catastrophic failure

/TransFiles/sale_inc.asp, line 1446

The card does have sufficient funds and the card info is accurate. Any ideas ? I'd tried more than once (the system has remembered my name, but still crashes with the credit card info).

I had the same problem on two attempts from two different machines.

David Heath · Post by **David Heath** » Thu Mar 29, 2001 4:45 am

Originally posted by Inuil:
Oh matrix team, try to found a less expensive way to send this to overseas...
Really to pay 72 USD, when your work only cost 20 is too expensive.

Please check out the shipping costs now see if that helps. If it was just the Mega Campaign I could see considering to make a download version. But you will need to have all of SPWaW v5.0 as well.

Alby · Post by **Alby** » Thu Mar 29, 2001 5:17 am

Placed order easy as pie, recieved email notification a few minutes later
thanks guys!!

McGib · Post by **McGib** » Thu Mar 29, 2001 5:20 am

I sympathize with the folks on the other side of the Atlantic, postage to Canada (if the package is not over a pound) will cost $36 U.S.D.