Game Menu runtime error

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Dougalw21
Posts: 3
Joined: Sun Aug 10, 2014 10:21 pm
Location: Canberra, Australia

Game Menu runtime error

Post by Dougalw21 »

Installed game o.k but when I tried to open it from the desktop icon I get a runtime error message 'failed to extract project file to memory'.

Game runs o.k when opened from the application file in file explorer.

Win 7 Home Premium(64 bit)
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VPaulus
Posts: 3680
Joined: Thu Jun 23, 2011 2:02 pm
Location: Portugal

RE: Game Menu runtime error

Post by VPaulus »

I'm sorry to hear you are having issues with the starting of the game.
Where is your game installed? Is this Matrix version or Steam version?
Dougalw21
Posts: 3
Joined: Sun Aug 10, 2014 10:21 pm
Location: Canberra, Australia

RE: Game Menu runtime error

Post by Dougalw21 »

Game was downloaded from Matrix and is located on a secondary hard drive (D:/Matrix Games).
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VPaulus
Posts: 3680
Joined: Thu Jun 23, 2011 2:02 pm
Location: Portugal

RE: Game Menu runtime error

Post by VPaulus »

Please try disabling temporarily your security programs (firewall and anti-virus) when attempting to run the game from the splash menu.
Dougalw21
Posts: 3
Joined: Sun Aug 10, 2014 10:21 pm
Location: Canberra, Australia

RE: Game Menu runtime error

Post by Dougalw21 »

VPaulus, Thanks for the advice. I found the problem was caused by Frontline RtM and CC Gateway to Caen sharing a folder. Uninstalled both games, reinstalled to seperate folders, problem solved.

Cheers

Dougalw21
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