Corrupt Digital River Download???

Post bug reports and ask for tech support here.

Moderators: Joel Billings, JanSorensen

Post Reply
aspqrz02
Posts: 1038
Joined: Tue Jul 20, 2004 3:01 am

Corrupt Digital River Download???

Post by aspqrz02 »

Hmm. The download from DR was as buggy as all getout ... I think ... because when I went to install the file there were a **lot** of error messages indicating that thus and so a file could not be unzipped ...

Didn't stop the game from installing, or running the first (Axis) AI turn.

But when I went to read the manual ... there is NONE.

Lemme guess, this means I have to download the whole EFFING humongous file *again*?

Or is it a bug with Digital River?

Enquiring minds want to know!

Phil
Author, Space Opera (FGU); RBB #1 (FASA); Road to Armageddon; Farm, Forge and Steam; Orbis Mundi; Displaced (PGD)
----------------------------------------------
Email: aspqrz@tpg.com.au
User avatar
Joel Billings
Posts: 33465
Joined: Wed Sep 20, 2000 8:00 am
Location: Santa Rosa, CA
Contact:

RE: Corrupt Digital River Download???

Post by Joel Billings »

Sorry, but it does sound like a bad download that you'll need to try again.
'
All understanding comes after the fact.
-- Soren Kierkegaard
User avatar
Erik Rutins
Posts: 39640
Joined: Tue Mar 28, 2000 4:00 pm
Location: Vermont, USA
Contact:

RE: Corrupt Digital River Download???

Post by Erik Rutins »

I agree, it sounds like your download was corrupt. The file in the store itself is fine, so the only solution is to download again. You can go to www.findmyorder.com if you need to re-download. Also, use the free utility at www.stardownloader.com if you have internet stability or speed issues and make sure you turn off background programs while downloading and installing (particularly virus scanners while installing).

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC


Image

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.
aspqrz02
Posts: 1038
Joined: Tue Jul 20, 2004 3:01 am

RE: Corrupt Digital River Download???

Post by aspqrz02 »

<sigh> That's what I was afraid of. I was doing it at school with a 1.5 hour download time (it took three hours and stopped randomly, having to be restarted many times), rather than wait the 8-9 hours it's presently telling me its gonna take as I download it here at home .... which I wished to avoid <sigh>

Oh well, I ordered the backup CD as well, just to be on the safe side.

Phil
Author, Space Opera (FGU); RBB #1 (FASA); Road to Armageddon; Farm, Forge and Steam; Orbis Mundi; Displaced (PGD)
----------------------------------------------
Email: aspqrz@tpg.com.au
Post Reply

Return to “Gary Grigsby's World at War - Support”