Bug: Sound problems with combat animations...

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Franky513
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Bug: Sound problems with combat animations...

Post by Franky513 »

Hello,

sometimes (but not always!) you can't hear any fighting sounds while watching the combat simulation with these fancy small soldiers. The music keeps playing, but you hear no shooting sound.

Ciao Frank
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Erik Rutins
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RE: Bug: Sound problems with combat animations...

Post by Erik Rutins »

Have you noticed any other sound problems on your installation? Please make sure your sound drivers and DirectX are updated to the latest versions. If that doesn't help, please post a DxDiag file here (see instructions in pinned thread in this forum). Thanks.

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC


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Franky513
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RE: Bug: Sound problems with combat animations...

Post by Franky513 »

ORIGINAL:Erik Rutins
Have you noticed any other sound problems on your installation? Please make sure your sound drivers and DirectX are updated to the latest versions. If that doesn't help, please post a DxDiag file here (see instructions in pinned thread in this forum). Thanks.

Hi Erik,

I have the latest sound drivers. I tested several situations while watching (and hearing) combat animations. I want to explain:

1. If there are planes involved in the battle, you only hear some strange flying sounds (from a jet, not a ww2 figher?), but no combat sounds at all.
2. If there are no planes involved, "only" some sounds (mainly firing sounds) are not played.

Otherwise, I could not hear any sound problems so far.

I'll add my dxdiag in a new post, for better reading.

Thanks for your support.

Ciao Frank
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Franky513
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RE: Bug: Sound problems with combat animations...

Post by Franky513 »

Dxdiag attatched.
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DxDiag1.txt
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Franky513
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RE: Bug: Sound problems with combat animations...

Post by Franky513 »

Any suggestions? Please! [:(]

Ciao Frank
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Erik Rutins
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RE: Bug: Sound problems with combat animations...

Post by Erik Rutins »

We're checking into this and the crash reports, I can't give you an answer now but we hope to have some possible builds for people with severe issues to try either later this week or early next week.

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC


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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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Franky513
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RE: Bug: Sound problems with combat animations...

Post by Franky513 »

ORIGINAL: Erik Rutins

We're checking into this and the crash reports, I can't give you an answer now but we hope to have some possible builds for people with severe issues to try either later this week or early next week.

Thanks,

Good to know.

Ciao Frank
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Franky513
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RE: Bug: Sound problems with combat animations...

Post by Franky513 »

I just tested this issue on my old second PC. It's a "slow" Pentium III 1,3 Ghz with 512 MB RAM and a Audigy 1 card. On this old PC, there are no problems at all, each and every sound is played, even the planes have correct sounds.

How can this happen? Is my current PC too fast? It's a Pentium 4 660 @ 4,0 Ghz.

Ciao Frank
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Franky513
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RE: Bug: Sound problems with combat animations...

Post by Franky513 »

Thinking about the difference between "fast" and "slow" PC's, I tested some things:

I found a solution: you have to turn the "hardware acceleration" for Direct Sound with dxdiag to "minimal". Then, I can hear all sounds again. Perhaps you find a way to solve this issue in that way that you don't have to turn off hardware acceleration in order to hear all sounds.

I hope I could help you a little bit. The new dxdiag is attatched with the needed settings.



Ciao Frank
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Marc von Martial
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RE: Bug: Sound problems with combat animations...

Post by Marc von Martial »

ORIGINAL: Frank Klein

Thinking about the difference between "fast" and "slow" PC's, I tested some things:

I found a solution: you have to turn the "hardware acceleration" for Direct Sound with dxdiag to "minimal". Then, I can hear all sounds again.

That would have been my next suggestion. If this is helping you then we have an issue with the driver, respectivly sound card here. Not in general with this card since I rnu the same one, with the same drivers for example.


I have a question, did you install any third party sound codecs, like those that come with those popular codec packs you can download from the internet?
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Franky513
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RE: Bug: Sound problems with combat animations...

Post by Franky513 »

ORIGINAL: Marc Schwanebeck
I have a question, did you install any third party sound codecs, like those that come with those popular codec packs you can download from the internet?

No, I use the official drivers from this site:

http://www.station-drivers.com/

Ciao Frank
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Marc von Martial
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RE: Bug: Sound problems with combat animations...

Post by Marc von Martial »

I dont mean the drivers. I mean codecs. Codecs are needed to decode (or encode) movie and sound files. For example the DivX codec (that you have installed on your system)
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Franky513
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RE: Bug: Sound problems with combat animations...

Post by Franky513 »

ORIGINAL: Marc Schwanebeck

I dont mean the drivers. I mean codecs. Codecs are needed to decode (or encode) movie and sound files. For example the DivX codec (that you have installed on your system)

Here are the audio codecs:

Image

Here the video codecs:

Image

Are there any problems?

Ciao Frank
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