Game hangs on loading!!!!

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Delphinium
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Game hangs on loading!!!!

Post by Delphinium »

Three attempts to run the program have all ended up in the game hanging at some point in the load.
First time at the Matrix/hexes
Second time just after the 2 by 3 screen
Third time at the explosion...

Is this a sound thing again????

I have Athlon 2600+, 512MB Radeon 9700pro, DirectX/Drivers all up to date.

I hope I'm going to get this working tonight[:(][:(][:(][:(]
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Marc von Martial
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RE: Game hangs on loading!!!!

Post by Marc von Martial »

Running latest mediaplayer?

What OS are you on?
Delphinium
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RE: Game hangs on loading!!!!

Post by Delphinium »

Windows XP.

I'll get the latest copy of MediaPlayer and try again if that is required..
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Marc von Martial
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RE: Game hangs on loading!!!!

Post by Marc von Martial »

Hmm, odd.

Can you please send an "DirectX dialog" file (see FAQ in this subforum) to support@matrixgames.com? Please describe your problem as detailed as possible.

Thanks
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Marc von Martial
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RE: Game hangs on loading!!!!

Post by Marc von Martial »

Try and start form the "Quick Launch" / "Quick Start" link in the GGWAW START menu folder. This bypasses the "Game Menu".


As an interim "workaround" you can rename the "video" folder to something like "videoXX" The game will then skip the videos. The folder is located (based on your installation choice) under "Gary Grigsby's World At War\dat\"
Delphinium
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RE: Game hangs on loading!!!!

Post by Delphinium »

Upgrading Windows Media Player to the latest version did the trick.
Maybe a warning to all out there [;)]

Thanks Marc, all OK now [:'(]
Mockingbird2
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RE: Game hangs on loading!!!!

Post by Mockingbird2 »

I have a similar problem... I get through all the intro movies fine, but when the screen gets to the "World at War" screen (the one with a bar in it as if it's loading the game), my computer locks up. I have to reboot...

I have the latest DirectX (9.03c) and Windows Media Player. My computer is a notebook with a 32MB video ATI 7500c chip and 512MB of Ram (~ 280 available) running Windows XP.

Any Ideas?
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Joel Billings
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RE: Game hangs on loading!!!!

Post by Joel Billings »

The only thing that comes immediately to mind is to make sure you have the most up to date driver for your ATI chip.
All understanding comes after the fact.
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Erik Rutins
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RE: Game hangs on loading!!!!

Post by Erik Rutins »

ORIGINAL: Mockingbird2
I have a similar problem... I get through all the intro movies fine, but when the screen gets to the "World at War" screen (the one with a bar in it as if it's loading the game), my computer locks up. I have to reboot...

I have the latest DirectX (9.03c) and Windows Media Player. My computer is a notebook with a 32MB video ATI 7500c chip and 512MB of Ram (~ 280 available) running Windows XP.

Any Ideas?

You might also try forcing 16 bit mode to see if that helps. I believe that can be done by adding a -16 to the end of the command line in the quick start shortcut.

Please also post a DxDiag file (see the pinned thread in this forum for instructions on how to create one).

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC


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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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Mockingbird2
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RE: Game hangs on loading!!!!

Post by Mockingbird2 »

The -16 trick did not work... The DirectX file is attached.


Hope you can help. Thanks,
Joe


Here is the error code after the reboot I have been getting:

BCCode : ea BCP1 : 823F88B8 BCP2 : 82CD9E38 BCP3 : 82B42790
BCP4 : 00000001 OSVer : 5_1_2600 SP : 2_0 Product : 768_1

Attachments
DxDiag.txt
(62.43 KiB) Downloaded 2 times
Mockingbird2
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RE: Game hangs on loading!!!!

Post by Mockingbird2 »

Well things are looking up... I was able to find an updated video driver and after installing it the games loads fine [:D]

Still a bit slow on my dated machine (2 years old), but I'm sure I'll be able to speed it up with some tweaking of the preferences.

Until later,
Joe
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Erik Rutins
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RE: Game hangs on loading!!!!

Post by Erik Rutins »

Glad to hear it Joe, enjoy. [8D]

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC


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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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