Important UFO Release Date, Time and Available Territories

[David Heath]

Hi Everyone

Here is the final release information on UFO: ET with some important changes. The game will only be available from Matrix Games / Tri Synergy in North America (United States, Canada, Mexico and any U.S. Territories (Puerto Rico, Guam etc.). We are sorry for this late change but we only just recently been made aware of this new restriction from the European publisher. We are sorry for any problems this might have caused our overseas customers.

Matrix will be releasing the game for digital download Friday May 4th at 00:01 A.M. or easier said one minute passed midnight tonight. The Matrix / Tri Synergy release will be using our own serial number system and NOT the Starforce system. Remember this is a large download (1.8 gigs) so anyone downloading it may want to use a download optimizer / download manager. Matrix recommends the free version of StarDownloader. If you are not sure what StarDownloader does it explains it very well on the main page of the web site.

Our Game On Demand version will also be available for at the same time as the digital download version is available. Our Game On Demand version is our boxed product that is shipped from our warehouse and come in a DVD Case with full color sleeve, three CD's with full color labels and a printed manual. The Game On Demand should start shipping around May 18th. Remember if you order a Game On Demand you can download our digital version immediately at the time of your order and start playing right away as your box version wings its way towards you.

The North American retail release will be available around the week of May 21 at EB Games and GameStop stores. Check with Tri Synergy for information on other retailers.

[Erik Rutins]

ORIGINAL: David Heath
Here is the final release information on UFO: ET with some important changes. The game will only be available from Matrix Games / Tri Synergy in North America (United States, Canada, Mexico and any U.S. Territories (Puerto Rico, Guam etc.). We are sorry for this late change but we only just recently been made aware of this new restriction from the European publisher. We are sorry for any problems this might have caused our overseas customers.

Everyone, please make note of the above. It contradicts what I said earlier - that was what I knew then, but things unfortunately changed due to some contractual restrictions we were not aware of until today. My personal apologies to those outside these territories who were planning to order from us, we're as disappointed as you are. Fortunately, there are other options out there.

[JudgeDredd]

ffs[8|]

[Hertston]

So those of us in Europe won't be able to buy the game until the box release here (whenever that is), complete with Starfarce?

It doesn't cause a 'problem'. Just a lost sale, unless somebody can suggest a Starfarce and e-license free 'other option'.

[crm114]

    I've scoured the site but can't find anything... maybe I'm just blind but:

How much is the game going to cost?

[Temple]

Sorry for all you non-NA's who won't be able to get it tonight. Really a bummer [:(][:(][:(]

[Erik Rutins]

Paradox is also releasing it tomorrow - believe me, we wanted to be able to offer it to you. Our method has always been to make our downloads available globally. In the past, there hasn't been this restriction on digital downloads, but Paradox apparently got concerned about it today and after discussing it we had to make the restriction for this title. In any case, I believe they will have it available for digital download for customers outside the territories we are allowed to sell it to.

The download price is US $39.99, $49.99 for both download now and boxed copy shipped later.

Regards,

- Erik

[crm114]

Thanks, Erik. 

[Rasit]

I am working in USA for my company for at least a month forward, but my credit card is issued in Sweden.

How do you determine if you can sell it or not, by IP address or by where the credit/debit card was issued? And if I were to use a (local) friends card to buy it, will I still be able to redownload it once I get back home?

You have been so forthcoming with your support that I definitely want to buy it from your company. The European distributor can go and *beep* themself, they ought to compete by quality of service or don't compete at all.

[Terminus]

ORIGINAL: Hertston

So those of us in Europe won't be able to buy the game until the box release here (whenever that is), complete with Starfarce?

It doesn't cause a 'problem'. Just a lost sale, unless somebody can suggest a Starfarce and e-license free 'other option'.

Make that two lost sales... Very disappointed to hear this...

[Andy Mac]

3 I only buy from matrix now so I am gutted [:@] 

[AJ Rimmer Bsc Ssc]

howdy all,

i was going to rant and rave.

but i read a few admin comments and have to say its an exceptional service and customer Q&A system here.

so as a european,i am sad,so very sad.


not your fault. [:(]
the waiting continues,my hair recedes further,the mrs will have to put up with my whining for a while longer[:D]




ps...you know,theres nothing but praise all over the net for your customer service/attitude.
have a badge [;)]

[JudgeDredd]

ORIGINAL: Hertston

So those of us in Europe won't be able to buy the game until the box release here (whenever that is), complete with Starfarce?

It doesn't cause a 'problem'. Just a lost sale, unless somebody can suggest a Starfarce and e-license free 'other option'.

Are you saying the boxed copy of this has Starforce on it?

Please tell me you are kidding. It's some kind of crap joke...must be...because I thought developers had got the message about Starforce....

U r kidding right? [&o]

[otaku]

The publisher make us again and again sooo many lucky i love it .... is the seller in europe gamersgate?? or if there is still reason for hope i can buy the game from Matrixgames?

sorry for your bloody eyes ...... i love free translator

[AJ Rimmer Bsc Ssc]

ORIGINAL: JudgeDredd

ORIGINAL: Hertston

So those of us in Europe won't be able to buy the game until the box release here (whenever that is), complete with Starfarce?

It doesn't cause a 'problem'. Just a lost sale, unless somebody can suggest a Starfarce and e-license free 'other option'.

Are you saying the boxed copy of this has Starforce on it?

Please tell me you are kidding. It's some kind of crap joke...must be...because I thought developers had got the message about Starforce....

U r kidding right? [&o]

Starforce is the publishers decision usually.

[JudgeDredd]

I know that. I was asking if it did have it on? It was in responcse to what Hertson said, who seemed to think that was the case...I was asking  [8|] if anyone knew if this was the case (particularly Hertson).

I cannot believe this shit...I really can't.

[Erik Rutins]

We are looking into the other questions here together with our store. I believe the way our store restriction works is based on the billing and shipping address, but we'll get more info on that for those with unusual situations.

[tizubythefizo]

was this a reply to my post Erik? If so,wrong thread,lol.

Glad I'm checking anything that pops up bold when I hit the refresh button :-p

I really want to give you my money(in exchange for a game of course...can't just be giving away that hard earned money I get from the tax payers....including myself as I pay taxes,in effect paying my own salary O.o)

[Hertston]

ORIGINAL: JudgeDredd

Please tell me you are kidding. It's some kind of crap joke...must be...because I thought developers had got the message about Starforce....

U r kidding right? [&o]

It was merely a deduction from David's comment that

The Matrix / Tri Synergy release will be using our own serial number system and NOT the Starforce system.

Why mention it unless someone will be using it?

Having looked around it seems Paradox are selling DD via Gamersgate at the same time as Matrix. No Starfarce, but presumably e-licensing of some sort. I think I'll just try that freeware version instead.

[Terminus]

If it's infested with Starforce or sold via GamersGate then buh-bye... Both are abominations against nature...