Problem with visuals

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jonthompson1
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Joined: Wed Feb 13, 2008 8:36 pm

Problem with visuals

Post by jonthompson1 »

When I load a campaign, I don't see any text, cursors, or any interface options. I do see some land and trees, but no way to move around or select options. I'm using a radeon xpress 200 series.
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Erik Rutins
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RE: Problem with visuals

Post by Erik Rutins »

Please post a DxDiag file. Is the Radeon Xpress 200 fully DirectX 9 compatible? Have you tried the video card patch and are your drivers up to date?
Erik Rutins
CEO, Matrix Games LLC


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jonthompson1
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Joined: Wed Feb 13, 2008 8:36 pm

RE: Problem with visuals

Post by jonthompson1 »

Yes, it is fully compliant, although i will look for an upgrade if there is one. I've attached the dxdiag
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Erik Rutins
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RE: Problem with visuals

Post by Erik Rutins »

Hi Jon,

Thanks - your current video driver is from 2005, so hopefully there an update out there. Your audio driver is from 2004, probably worth updating that as well.

Try the video card compatibility fix pinned to the top of this forum if a driver update doesn't work for you.

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC


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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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Erik Rutins
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RE: Problem with visuals

Post by Erik Rutins »

As far as I can tell, this is the latest driver for your card:

http://game.amd.com/us-en/drivers_catal ... egrated-xp
Erik Rutins
CEO, Matrix Games LLC


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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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Erik Rutins
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Joined: Tue Mar 28, 2000 4:00 pm
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RE: Problem with visuals

Post by Erik Rutins »

Jon,

When you installed, did you also make sure to let both the .NET and DirectX installers run?

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC


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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.
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