Game will not Start

[grofaz]

The game will not start and will not give any error messages when starting from the GAME MENU. I went to the directory and clicked it there (not sure why I have to do this) and still nothing. I then clicked "Run as Administrator" and received two error messages:



photo to photo add online

Any ideas on how to fix it?
Thanks

[Saint Ruth]

You didn't move the game directories after installing the game?

I'll ask someone in MAtrix to have a look.

Cheers,
Brian

[grofaz]

I did not, I installed everything 'as-is'. Thanks

[jdelusie]

I'm just a fellow gamer, not associated with the devs at all. However, looking at your screenshot it might be because OneDrive has been set up to sync/backup your documents, which moved the "My Games" directory that this and other games use to store user data. The following link is for a different game, but I wouldn't be surprised if it's a similar problem and solution.

https://superuser.com/questions/1360100 ... f-onedrive

[grofaz]

Thank you Jdlusie. I deleted the folder and still get the error messages.

Appreciate your help.

[VPaulus]

Yes, it's like jdelusie said. I'm pretty sure that the issue is related with OneDrive.
Have you used the mlink command after deleting the folder?

[grofaz]

what's "mlink command"?

[grofaz]

I deleted the entire ONEDRIVE from the PC, re-installed the game, and updated it-same deal.

I just requested a refund. I bought two games and my friend's copy can't even get the installer to work.

[Deathtreader]

I deleted the entire ONEDRIVE from the PC, re-installed the game, and updated it-same deal.

I just requested a refund. I bought two games and my friend's copy can't even get the installer to work.

Hi,

I'm also a fellow gamer who had serious installer problems like your friend. Matrix Support suggested I go into Windows Safe Mode and try to reinstall again. Went as smooth as gravity, now installed, updated and playable in Normal Mode.
Try it!

Rob.