Search found 11 matches

by tspangen88
Fri Aug 25, 2006 6:18 pm
Forum: Tech Support
Topic: Support Problems
Replies: 15
Views: 280

RE: Support Problems

I do not have admin rights on the machine. Is it something that simple?
by tspangen88
Thu Aug 17, 2006 2:07 pm
Forum: Tech Support
Topic: Support Problems
Replies: 15
Views: 280

RE: Support Problems

<t> Now that would make sense, this is a work laptop. What I am curious about is what is being restricted since everything else I have installed does have an issue. Does PureSim copy files to folders that are usually restricted?<br/>
<br/>
I am not trying to be a pain in the A** by asking this, I ...
by tspangen88
Wed Aug 16, 2006 6:24 pm
Forum: Tech Support
Topic: Support Problems
Replies: 15
Views: 280

RE: Support Problems

<r> Thank you for your help. See attached.....<br/>
<br/>
<IMG src="https://www.matrixgames.com/forums/upfiles/21447/D18E18C0901F4E9DA1371C18F36B83EF.jpg"><s>[img]</s><URL url="https://www.matrixgames.com/forums/upfiles/21447/D18E18C0901F4E9DA1371C18F36B83EF.jpg"><LINK_TEXT text="https://www ...
by tspangen88
Tue Aug 15, 2006 7:53 pm
Forum: Tech Support
Topic: Support Problems
Replies: 15
Views: 280

RE: Support Problems

<t> Windows XP Professional. I have an active Virus Scanner running at all times (unless I shut it off per Shawn's advice) and run an active anti-spyware program. I would agree that this could be anything, but I have about 10 other games on this laptop that run without issue and apps for work etc ...
by tspangen88
Tue Aug 15, 2006 7:09 pm
Forum: Tech Support
Topic: Support Problems
Replies: 15
Views: 280

RE: Support Problems

<r> Then it brings up the standard install screens...it will finish that correctly, but if I try to run the game, i get the following...<br/>
<br/>
<br/>
Let me know if you can think of anything!!!<br/>
<br/>
<br/>
<br/>
<IMG src="https://www.matrixgames.com/forums/upfiles/21447 ...
by tspangen88
Tue Aug 15, 2006 7:08 pm
Forum: Tech Support
Topic: Support Problems
Replies: 15
Views: 280

RE: Support Problems

<r> My machine sits at the point show in the above screenshot for about 30 - 45 seconds before completing the copy. Then the following message pops up....<br/>
<br/>
<IMG src="https://www.matrixgames.com/forums/upfiles/21447/A181FB6EAB994BA1BDC70983E50034F1.jpg"><s>[img]</s><URL url="https://www ...
by tspangen88
Tue Aug 15, 2006 7:07 pm
Forum: Tech Support
Topic: Support Problems
Replies: 15
Views: 280

Support Problems

<r> Shawn,<br/>
<br/>
I am still looking for some help in determining why I cannot install this application on my laptop. I posted to the support forum and followed your directions. I still cannot get the install to run. I have installed a ton of apps on this laptop with no issue, only this game ...
by tspangen88
Wed Jul 12, 2006 3:53 pm
Forum: Tech Support
Topic: Installation problems
Replies: 4
Views: 96

RE: Installation problems

<t> Ok, now I am confused. I was able to fully disable virus protection, re-download the file, checked my disk (no errors) and still have the same error.<br/>
<br/>
It gets to the point where it is copying STDOLE@.TLB into the system32 dirc, hangs for a while, finishes the copy and then....<br ...
by tspangen88
Fri Jul 07, 2006 3:34 pm
Forum: Tech Support
Topic: Installation problems
Replies: 4
Views: 96

RE: Installation problems

Didn't work, however the game runs fine on my PC. It just doesn't work on my laptop. I think it is due to the virus protection installed by my office onto the laptop. I cannot get it completely turned off.

Ah well - I guess I will just use the PC version.
by tspangen88
Wed Jul 05, 2006 8:25 pm
Forum: Tech Support
Topic: Installation problems
Replies: 4
Views: 96

RE: Installation problems

In addition, when I do run the game and click on Play. I get the following...

The Instruction at "0x734493d9" referenced memory at "0x0241ad58". The memory could not be "read"

Click on OK to terminate the program.
by tspangen88
Wed Jul 05, 2006 8:17 pm
Forum: Tech Support
Topic: Installation problems
Replies: 4
Views: 96

Installation problems

<t> When i try to run the install I get the following error<br/>
<br/>
INF Install Failure. Reason: The I/O operation has been aborted because of either a thread exit or an application request.<br/>
<br/>
I can click on OK and proceed with the install, but the game will not start.<br/>
<br ...

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