<t> Hi Erik,<br/>
<br/>
I just got the sound card fixed over the weekend and I'm happy to report that I can NOW play Alexander the Great!<br/>
<br/>
The problem was therefore entirely due to my own ignorance and had nothing to do with the software. Sorry for any frustration on my part but I ...

And here's the second half.

Hi Erik,

The log file was too big to send (231KB vs 200KB allowed) and it won't let me send it as a zip file. So I have split the log file into 2 sections(!). Here is the first half. Sorry about that but I don't know how else to send it.

John

<t> Hi Erik,<br/>
<br/>
Thanks for your reply.<br/>
<br/>
I have uploaded both the log file and the DxDiag file (or at least I hope I have).<br/>
<br/>
Hope this gives you some clue.<br/>
<br/>
I also reinstalled the dotnetfx and mdxredist files. Didn't seem to work as when I press 'play' I ...

Hi Teri,

I have downloaded the patch from 2 sites and it still doesn't work.

There was no other error message.

I will try downloading the patch again but....

Thanks, John

<t> Hi and thanks for your response. No, I am not using Vista. I have XP.<br/>
<br/>
By the way, I forgot to mention in my first post that the same thing happens with my disk on my computer at work. So I thought I needed the patch. However, when I download the patch Winzip wouldn't let me open it ...

<t> Question from a novice. <br/>
<br/>
I loaded A the G and pressed play. But the screen goes black and, after a few seconds, returns back to the original introduction. Why won't it play?<br/>
<br/>
I have a brand new computer with up-to-date hardware etc.<br/>
<br/>
I could find nothing ...