<r> Thank you for your timely response.&nbsp; I seem to have the same exact problems as others, but can not find a solution that works.&nbsp; Off course, I have not read ALL of them yet.&nbsp; here are&nbsp;dxdiag and errlog:&nbsp;Ran a search and cannot locate Video.cfg, could you tell me where to ...

Starshatter Support: fb.asp?m=1398085

<r> I wanted to talk to a human, but I hope someone out there can help. I meet all the system requirements and have the latest drivers for my toshiba laptop, but when I click play (just installed out of the box) I get the ...has encountered a problem and needs to close... (send) (dont send)... crap ...