<t> <br/>
I have had the same problem with unanswered e-mails. Could there be a technical problem with e-mails sent to Matrix customer support not getting there. David checked into one I sent and couldn't find it in their inbox. I had and still have a problem downloading a game. My last three e ...

<t> <br/>
Hi David,<br/>
<br/>
Thanks for the quick reply. I have sent an e-mail to customer support and am looking forward to a quick response. I have no idea what happened to my first e-mail. <br/>
<br/>
I use Internet Explorer and also use the flashget download manager (flashget.com). I don ...

<r> <br/>
Fact: I purchased "Commander - Europe at War" last Friday and still have not been able to download it<br/>
<br/>
Fact: My e-mail to Matrix Customer Support last Saturday has gone unanswered.<br/>
<br/>
Fact: My post yesterday about a “Download Problem" on the "Commander - Europe at ...

<r> <br/>
I purchased the game last Friday and still have not be able to download it. <br/>
I e-mailed Matrix customer support on Saturday morning and still have not received a reply. I e-mailed Digital River customer service on Sunday and received the following reply: "We show the order was ...