I'm running 32 bit and it doesn't work there either. I've used the older and new .Net. Same prob.

<t> I'm having a similar problem. I also had to upgrade to Win 7due to a very nasty virus. I've completely reinstalled both DW and Return. I have DirectX 11 as well as all of the other items it requires. I only get the 'Stopped Working' message. Windows doesn't tell me anything else. Kinda bummed ...

Erik, can you think of anything else we can try?

I received this order in January 2005. So there's nothing to back order. I have the game in my hot little hands and have been playing for years. My hard drive crashed and I need to re-install and I can't find my serial number.

Yes I did. That may be the connection. Good catch!

<t> I have all cookie security off. I can get to the point that I can see my order. It says to press the details button to get the serial number. All the view details does is show the UPS number on the original order. I've even tried this on another computer that has very little security with the ...

<t> I am having the same issue. I've been trying to contact support for 2 1/2 weeks without any answers. The spam filters allow anything from Matrix. I have no problems allowing cookies. Here's the error message I get when you try to follow the links and directions on the site:<br/>
<br/>
Message ...