ORIGINAL: Hard Sarge

you need to try and get a hold of Erik, he is the one who can help you

I did. He is working on the website issues. Thanks

Mikkey and Planner.  Thanks for the referrals to Erik!  I've sent an email to Erik.
 
You guys helped me and I appreciate it.

<t> Hi Calvinus,<br/>
<br/>
Good thing I bought the Gold update from Ageod and bought the physical disk instead of the download. I lost my member access at Matrix due to a HD crash and there is ZERO support for getting the password. Have waited 2 weeks without any help from Matrix. <br/>
<br ...

<t> Hi,<br/>
<br/>
I bought the download from Matrix but lost my members account. That is apparently fatal on this site as there is no tech support and requesting my password be sent to me generates an IE error. Even requesting tech support requires a member account. I have waited almost 2 weeks ...

<t> Good luck getting a reply Knavery. <br/>
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I can't even access my members account any more, and I am waiting for someone/anyone in Matrix to provide me with my access back to allow me to download the games and updates. I also paid for this service then had a hard disk crash. I get a page ...

Would you happen to know what Erik's email is? I've never heard of him..

If this is a reoccuring problem then Matrix needs to open the game updates to everyone. I own 7 games I purchased from Matrix and I can't even update them. This is absolutely ridicious.

According to the developers, the AI is designed for WEGO and suffers from some aggressiveness loss when playing turn based.

<r>
<QUOTE><s>[quote]</s>ORIGINAL: calvinus72<br/>
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It's extremely weirth this kind of crash. What does happen if you hit the Enter key to close the message dialog, instead of hitting the close button? [X(]
<e>[/quote]</e></QUOTE>
<br/>
The full download did the trick. I was able to play ...

<r>
<QUOTE><s>[quote]</s>ORIGINAL: Sinn3d<br/>
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I have the same issue, every page I click to retrieve my login information results in a page error. <br/>
<br/>
I tried different browser, clearing my cache, cookies and whatever you can think off. It's just not working...<br/>
<br ...

<t> I tried it without sounds or music on. The crashes are occuring during various information screens. It usually happens during the information boxes that come up. After I click the mouse, bam, windows exception error. I have had no problem clicking on the map or the units, or dragging them.<br ...

<r>
<QUOTE><s>[quote]</s>ORIGINAL: wodin<br/>
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@JRB823...sorry if I overreacted aswell...I hope you get the game to work as it is a damn good game....really plays out WW1 which many said couldn't be done...I overeacted because Calvinos has put in some damn hard work to get the game running ...

<t> Hi Calvinus,<br/>
<br/>
Is there any sort of error log I could retrieve? The errors I am getting are Windows exception errors, not game generated errors. The bulk of them seem to happen when a couple of game information screen are up. If I click using the mouse and it isn't in the game info ...

<r>
<QUOTE><s>[quote]</s>ORIGINAL: wodin<br/>
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I use 32bit and multi core and have no problems...the game is no where near a bug fest.....it was many moons ago...not now...hate it when people come along shouting about how a game is a bug fest and yet no one else experiences the problems ...

<t> I own the orginal game and upgraded it to gold. I've reinstalled twice and still there are issues. I've been able to mitigate these errors somewhat by running the game in single CPU mode. Apparently the game doesn't run well in a 32 bit environment when running in multicore mode. I am still ...

<t> I bought the game but was turned off by the game play. I didn't care much for the mechanics and I didn't find things to be that intuitive. The mark in my opinion of a good game is one that a veteran wargamer can muddle through with only occasionally consulting the manual. I wasn't able to that ...

<t> Running Windows XP, with virus protection off, 4 gigs of ram, an I7 processor and a GTX260 video card. I am getting tons of windows exception errors. I went on the Ageod site, downloaded the patch (latest 'L' patch), and the number of errors decreased but are still frequent. <br/>
<br/>
I run ...

<t> I have an existing member account but lost both my login and password due to a hard disk crash. The "forgot your password" hasn't worked in days and keeps giving me a "page error - can not be displayed". I logged in the Live Chat yesterday in the morning asked a question and as of this afternoon ...