Thank you for the suggestion. I have tried this, but the problem is the same. There is an endless blank screen where the movie should begin.

<t> My operating system is 32 bit Windows 7, and I wanted to update from version 5.2.3 in anticipation of the Sandstorm DLC. The only file available is an installer for 6.1.7. When I install this, the launch window links to a non-existent 64 bit version of the executable. If I try to execute the ...