Brilliant, that did the trick. Many thanks! Now I just need to learn to play well...

Thanks, I will try this tomorrow when I get a moment.

I would like to play this, but the technical issues are beyond me and I don't think I will be able to get this working. How can I go about getting a refund for this?

Dxdiag file

I've only tried launching the 1.000 version so far, and haven't had any luck with downloading the patch. I also tried running the .exe file but still nothing - it didn't seem to do anything at all.

I can view the manual and patch notes. I can't change the settings or launch the game. The updater to version 1.042 does not work (and I cannot download from the Matrix Games website, either). I have Norton anti-virus. I can uninstall OK, and I've tried doing that and reinstalling but no luck.

Seems that I'm having the same problem as a few other people; when I press 'launch', the menu screen just reappears. I've attached the dxdiag file to this post, and would appreciate any help that can be given!