<t> Thanks for trying to be clear, allow me to be crystal then. <br/>
Chronology of events will solve the issue here. <br/>
1- I tried to solve the situation with Paolo Costa, due to his generic replies without chasing the issue, his passivity developed into a lie. And yes, he did lie to me, while ...

Erik,

dont get cute with me Erik, dont pull my leg anymore. Make sure I either get what I paid for, or just refund it. Savvy?

I have also attach a few of the conversation I got with your team on the second email.

Hello Erik, I have sent you an email to the email you provided. Please can you reply.

Thanks in advance.

<t> I have had conversations with Paolo Costa and with Joe Miller. It has been and still is one of the worst customer experiences I ever got from a game company. It seems it is run like a papa/mama store from any other corner. <br/>
Paolo Costa just keep telling me it is first buy first serve ...

I am gusssing If I dont get the Manual I can ask Paypal for a full refund. I can not play these games without a printed manual. I thought this was a serious company, obviously I was wrong.

ORIGINAL: crismac_slith

You might want to check with someone. I ordered mine on April 7. And it shipped on May 27.

Thanks so much for your reply. This company...

Any news about the manuals? I bought it 26 March. It has been 2 months and some.

The first 1000 manual orders will begin shipping on April 16th.
The remaining orders will begin shipping in the first week of May

today is the 26th of May .... still nothing.....
I hope this gets solve soon.

<r>
<QUOTE><s>[quote]</s>ORIGINAL: Erik Rutins<br/>
<br/>
Hi everyone, I have a more detailed update for you all. The short version is that because of the COVID restrictions on how many people we can have in our small warehouse at a time, it's taking longer than usual to get everything shipped ...