<t> An update.<br/>
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I am still not getting my emails either.<br/>
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But, on a happy note Matrix Customer Service came through, manually looked up and sent me my serial numbers in an email. THANKS GUYS! You guys make great games and have great customer service. Your hard work is very ...

Just a note for an update. I sent 2 emails over the last two days to Matrix about this problem and have not heard back from them yet. It seems to be widespread at the moment. Any idea of when it will be fixed?

I'm having the same problem. I alos changed my email adress recently.