Game not starting: cannot get beyond the launch menu

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Old Boar
Posts: 4
Joined: Wed Aug 08, 2018 12:24 pm

Game not starting: cannot get beyond the launch menu

Post by Old Boar »

I am using the Gog version of Distant Worlds Universe.

When I click "play" in Gog Galaxy, I get the DWU launch menu.

When I click "Play Distant Worlds" on the launch menu, it disappears for a couple of seconds and comes back.

When I manually start autorun.exe, the same happens.

There are no error messages or log entries.

I also tried to start the game from the DistantWorlds.exe, but nothing happens.

I tried to put "playmovie 0" in startup.ini, but that does not help.
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zakblood
Posts: 22775
Joined: Thu Oct 04, 2012 11:19 am

RE: Game not starting: cannot get beyond the launch menu

Post by zakblood »

may help to upload a report so tech support can see your hardware etc

How to get a DirectX Diagnostic file:

1. click on "START"
2. click "run"
3. type in "dxdiag" and click "OK"
4. check through the tabs and perform all tests
5. click "Save all Information..." and save the text file to a location of your choice

We prefer that DxDiag files be posted as message attachments rather than pasted into the body of the post.

once the report has been made, just attach it to your post with first adding the file to a zip, which is then permitted to attach to the forum

and welcome to the forum, as a new member, you may not be able to do as asked, so if you pm me the details, i'll add it to the post if you can't, as atm you maybe under new member restrictions etc
Windows 11 Pro 64-bit (25H2) (26200.7309)
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zakblood
Posts: 22775
Joined: Thu Oct 04, 2012 11:19 am

RE: Game not starting: cannot get beyond the launch menu

Post by zakblood »

tm.asp?m=2414049

this link and post above give all the pre requisites and requirements needed for the game to work, any version, site, steam and GOG
Windows 11 Pro 64-bit (25H2) (26200.7309)
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rjord2021
Posts: 2019
Joined: Fri Jun 14, 2013 2:47 am
Location: Sydney, Australia

RE: Game not starting: cannot get beyond the launch menu

Post by rjord2021 »

ORIGINAL: Old Boar

I am using the Gog version of Distant Worlds Universe.

When I click "play" in Gog Galaxy, I get the DWU launch menu.

When I click "Play Distant Worlds" on the launch menu, it disappears for a couple of seconds and comes back.

When I manually start autorun.exe, the same happens.

There are no error messages or log entries.

I also tried to start the game from the DistantWorlds.exe, but nothing happens.

I tried to put "playmovie 0" in startup.ini, but that does not help.


Have you been able to play the game at any stage or is this something that just strted happening?

Old Boar
Posts: 4
Joined: Wed Aug 08, 2018 12:24 pm

RE: Game not starting: cannot get beyond the launch menu

Post by Old Boar »

Thank you, Zakblood.

I have sent you a PM with the DxDiag.

EDIT: it seems I am able to upload it here.
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Old Boar
Posts: 4
Joined: Wed Aug 08, 2018 12:24 pm

RE: Game not starting: cannot get beyond the launch menu

Post by Old Boar »

Have you been able to play the game at any stage or is this something that just strted happening?

I managed to start up the game before.

However, since then I have replaced my graphics card (is now a MSI GeForce CTX 1050 TI) and my monitor (is now an Acer XB280HK 4K).
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zakblood
Posts: 22775
Joined: Thu Oct 04, 2012 11:19 am

RE: Game not starting: cannot get beyond the launch menu

Post by zakblood »

Windows 8.1 64-bit (6.3, Build 9600) (9600.winblue_ltsb_escrow.180522-1700)

Processor: AMD Athlon(tm) X4 740 Quad Core Processor (4 CPUs), ~3.2GHz
Memory: 8192MB RAM
Available OS Memory: 8134MB RAM

User DPI Setting: Using System DPI
System DPI Setting: 144 DPI (150 percent)

Card name: NVIDIA GeForce GTX 1050 Ti
Display Memory: 8059 MB
Dedicated Memory: 3992 MB
Shared Memory: 4067 MB
Current Mode: 3840 x 2160 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: Acer XB280HK
Monitor Id: ACR0407
Native Mode: 3840 x 2160(p) (59.997Hz)
Driver Date/Size: 11/9/2017 drivers are out of date

2- High Definition Audio Device Date and Size: 8/22/2013 drivers are out of date

Saitek X52 Pro Flight Controller attached always best advice to try any game with errors without any external USB devices


and have you tried and done all of the suggestions in the read me link?

tm.asp?m=2414049

Windows 11 Pro 64-bit (25H2) (26200.7309)
Old Boar
Posts: 4
Joined: Wed Aug 08, 2018 12:24 pm

RE: Game not starting: cannot get beyond the launch menu

Post by Old Boar »

Thanks again!

I will try what you suggest.
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