Problems to launch a game

Post Reply
Sebi8313
Posts: 17
Joined: Mon Oct 16, 2017 1:49 pm

Problems to launch a game

Post by Sebi8313 »

Hello,

I have the game on steam.
When i start a new game, i cannot change option, when i click nothing happens. And when the game start i cannot place the german setup (for 1914 call to arms scenario), i must choose automatic setup...

I repair the game but it doesn't change.
Then I uninstall then install again the game but it doesn't change.
I have 90 hours + played but this problem happens only with the last patch.

Can someone help me please ?
User avatar
Hubert Cater
Posts: 6045
Joined: Mon Jul 22, 2013 11:42 am
Contact:

RE: Problems to launch a game

Post by Hubert Cater »

Sorry to hear about the trouble, could you try deleting the SC3.ini file in your USER folder for the game to see if this helps?

Typically this is found in the following folder:

C:\Users\<username>\Documents\My Games\Strategic Command WWI

To do this, shut the game down, delete this file, then try restarting the game after that.
Sebi8313
Posts: 17
Joined: Mon Oct 16, 2017 1:49 pm

RE: Problems to launch a game

Post by Sebi8313 »

I watch all the files one by one and I have zero file with ".ini"

It happens only on solo mod and not in multiplayer [&:]
User avatar
BillRunacre
Posts: 6774
Joined: Mon Jul 22, 2013 2:57 pm
Contact:

RE: Problems to launch a game

Post by BillRunacre »

There should definitely be 3 ".ini" files in this folder:

C:\Users\<username>\Documents\My Games\Strategic Command WWI

They are:

editor.ini
language.ini
sc3.ini

If not then you may wish to reinstall the game.
Follow us on Twitter: https://twitter.com/FurySoftware

We're also on Facebook! https://www.facebook.com/FurySoftware/
Sebi8313
Posts: 17
Joined: Mon Oct 16, 2017 1:49 pm

RE: Problems to launch a game

Post by Sebi8313 »

It was ".exe", i delete them but the problem is still the same :/
Then i reinstall the game and nothing change.
User avatar
Taxman66
Posts: 2302
Joined: Tue Mar 18, 2008 10:28 pm
Location: Columbia, MD. USA

RE: Problems to launch a game

Post by Taxman66 »

If you see .exe files, you are looking in the wrong folder.
check the path again, the game installs the exe files in the programs folder. You need to go to your user folder and dig down into the Documents (or My Documents)/Games etc... to find the .ini files.
"Part of the $10 million I spent on gambling, part on booze and part on women. The rest I spent foolishly." - George Raft
User avatar
Hubert Cater
Posts: 6045
Joined: Mon Jul 22, 2013 11:42 am
Contact:

RE: Problems to launch a game

Post by Hubert Cater »

You might not see the extension 'ini', but if you see a file called SC3 in that folder, try deleting it and it will be automatically re-created when you re-launch the game and maybe this will solve the issue for you.

For your other issues, do they happen in single player with the default campaigns? Or is it just for one of your modified campaigns?
Sebi8313
Posts: 17
Joined: Mon Oct 16, 2017 1:49 pm

RE: Problems to launch a game

Post by Sebi8313 »

You are right Taxman66, I was looking wrong, i find the .ini files and i delete them. But i can't launch the game then, they are not automatically re-created. So i reinstall the game but the problem is still the same.

For more precisions : I can't change options before to start a game with the default campaigns in solo mod, i don't use the editor. And i can't switch language in the main menu. I can play normaly in PBEM, it's the most important to me.
User avatar
Hubert Cater
Posts: 6045
Joined: Mon Jul 22, 2013 11:42 am
Contact:

RE: Problems to launch a game

Post by Hubert Cater »

Hi Sebi8313,

Deleting the other ini files might cause issues, this is why it was only suggested to delete the SC3.ini file.

Can you be more specific on the problem as I'm still not sure I fully understand.

1) Which options are you trying to change?

2) Can you provide any screenshots of the issues?

Please send to support@furysoftware.com if this helps.

Hubert
Sebi8313
Posts: 17
Joined: Mon Oct 16, 2017 1:49 pm

RE: Problems to launch a game

Post by Sebi8313 »

Hi,
On the following screenshots you can see the options that I cannot change before and during the game
Image
Image
User avatar
Hubert Cater
Posts: 6045
Joined: Mon Jul 22, 2013 11:42 am
Contact:

RE: Problems to launch a game

Post by Hubert Cater »

Thanks for this and I am currently stumped as I simply cannot repeat this issue on my end, and especially so if you can change OPTIONS under PBEM++ mode.

I'm wondering if it is perhaps Anti-Virus software related or if you need to run the game as an Administrator to see if that helps.

Can you try right clicking on the game EXE or desktop shortcut and selecting 'Run As Administrator' to see if this helps?

Sebi8313
Posts: 17
Joined: Mon Oct 16, 2017 1:49 pm

RE: Problems to launch a game

Post by Sebi8313 »

I run as administrator but the issue is still the same.
Thanks for help everyone, it is not very restrictive (only solo player mod is impacted).
User avatar
Hubert Cater
Posts: 6045
Joined: Mon Jul 22, 2013 11:42 am
Contact:

RE: Problems to launch a game

Post by Hubert Cater »

The only other thing I can think of is that it is indeed Anti-Virus software related. Perhaps you can confirm this by temporarily disabling your AV software to see if it makes a difference? Up to you if this is something you'd like to try, and you can also double check to see that your EXE and the Documents folder holding the SC3.ini file is all whitelisted for changes etc.

I just suggest this as some AV software can be set to "protect" certain documents folders from changes, and the game EXE requires permissions to change the SC3.ini file as this is exactly how in game OPTIONS are changed and then stored.
Post Reply

Return to “Tech Support”