Private WiF NetPlay Forum

Post bug reports and ask for game support here.

Moderator: Shannon V. OKeets

Post Reply
User avatar
rogerdubbs
Posts: 28
Joined: Thu Jan 30, 2014 9:34 am

Private WiF NetPlay Forum

Post by rogerdubbs »

Is anyone else having difficulty accessing the Private WiF NetPlay Forum? I tried to log on tonight, and the first time I saw someone else there, but couldn't see any of the games. Now I see nobody else and can't access games.

I had previously been able to access and post.
Roger
Cad908
Posts: 1338
Joined: Fri Oct 09, 2009 4:56 am

RE: Private WiF NetPlay Forum

Post by Cad908 »

ORIGINAL: rogerdubbs

Is anyone else having difficulty accessing the Private WiF NetPlay Forum? I tried to log on tonight, and the first time I saw someone else there, but couldn't see any of the games. Now I see nobody else and can't access games.

I had previously been able to access and post.
I just tried and could not access the seeking opponent database. Assume the forum is down for awhile as it worked earlier today.

Shannon V. OKeets
Posts: 22165
Joined: Wed May 18, 2005 11:51 pm
Location: Honolulu, Hawaii
Contact:

RE: Private WiF NetPlay Forum

Post by Shannon V. OKeets »

ORIGINAL: Cad908

ORIGINAL: rogerdubbs

Is anyone else having difficulty accessing the Private WiF NetPlay Forum? I tried to log on tonight, and the first time I saw someone else there, but couldn't see any of the games. Now I see nobody else and can't access games.

I had previously been able to access and post.
I just tried and could not access the seeking opponent database. Assume the forum is down for awhile as it worked earlier today.

Same for me.[:(]
Steve

Perfection is an elusive goal.
User avatar
Gooseberry
Posts: 6
Joined: Wed Oct 02, 2013 10:59 pm

RE: Private WiF NetPlay Forum

Post by Gooseberry »

I am having problems connecting to the Netplay forum.
I keep getting the following error:

User name invalid: < 4 or 21+ symbols; illegal symbol (e.g., blank). Unable to access Seeking Opponent database.

I have registered accounts and they have been merged (I can see this under My Account)
I have re-registered my Forum Registration details as well. But still keep getting the same error.

Can anyone help?
Or tell me what I should be looking at to troubleshoot?

Attachments
wif_forum.gif
wif_forum.gif (96.06 KiB) Viewed 250 times
User avatar
paulderynck
Posts: 8465
Joined: Sat Mar 24, 2007 5:27 pm
Location: Canada

RE: Private WiF NetPlay Forum

Post by paulderynck »

Look in your World in Flames folder for the file: NetPlayRegistration.txt. It should have one line in it and that line should be your MWIF product code.

Also look for the file: NetPlayReg.txt. It should have four lines in it like this: (there really are no '>' or '<' characters, I just use those to delimit the info)

<your username>
<your current password>
<your email address (the one you gave upon registering)>
<the location you gave>

Possibly that file won't exist yet if you never got on the forum, but if it does, then likely the first two lines are the important ones and you need to make sure your username and password are exact matches to your Matrix username and password including upper or lower case of any letters.

If that doesn't point to the problem then contact Matrix customer support.

Paul
cfinch
Posts: 88
Joined: Thu Jun 09, 2016 8:53 pm

RE: Private WiF NetPlay Forum

Post by cfinch »

i just registered as cfinch and get the same error. I've checked the file it is ok. I also submitted a ticket but figured maybe someone has had an update that is helpful on this [:D]
User avatar
Gooseberry
Posts: 6
Joined: Wed Oct 02, 2013 10:59 pm

RE: Private WiF NetPlay Forum

Post by Gooseberry »

ORIGINAL: paulderynck

Look in your World in Flames folder for the file: NetPlayRegistration.txt. It should have one line in it and that line should be your MWIF product code.

Also look for the file: NetPlayReg.txt. It should have four lines in it like this: (there really are no '>' or '<' characters, I just use those to delimit the info)

<your username>
<your current password>
<your email address (the one you gave upon registering)>
<the location you gave>

Possibly that file won't exist yet if you never got on the forum, but if it does, then likely the first two lines are the important ones and you need to make sure your username and password are exact matches to your Matrix username and password including upper or lower case of any letters.

If that doesn't point to the problem then contact Matrix customer support.

I seem to have got rid of the "User name invalid ..." error by using my Matrix Forum username to login to Netplay, but I still get the "Unable to access Seeking Opponent database" error whenever I select "Seeking Posts" or if I attempt to Submit a "New post".
When I select "Active games" I don't see anything (maybe there is in fact nothing there to see), although it does say "Ready" in the status bar.

My NetPlayRegistration.txt file content is correct (this matches my product reg exactly ,including the dashes '-').
NOTE: I can actually start and play an internet game with a friend of mine.

And the NetPlayReg.txt file content is in the format you suggested as well. (this also appears correct)
Gooseberry
<my Matrix Forum password>
<my Matrix Forum email address>
<my location>

Here are a list of my accounts for the 3 websites.
Website Name UserName
Matrix gooseberri
Matrix Forum Gooseberry
Slitherine gooseberri

The thing to note here is that the Matrix and Slitherine usernames are the same, whilst the Matrix Forum name is different.
Could this be part of the problem?

Can you verify which account I should be using?
And should I be able to see anything in the "Actve games" or "Seeking posts" windows?
User avatar
paulderynck
Posts: 8465
Joined: Sat Mar 24, 2007 5:27 pm
Location: Canada

RE: Private WiF NetPlay Forum

Post by paulderynck »

Sorry but these questions are beyond my experience with the forum.
Paul
Shannon V. OKeets
Posts: 22165
Joined: Wed May 18, 2005 11:51 pm
Location: Honolulu, Hawaii
Contact:

RE: Private WiF NetPlay Forum

Post by Shannon V. OKeets »

ORIGINAL: Gooseberry

ORIGINAL: paulderynck

Look in your World in Flames folder for the file: NetPlayRegistration.txt. It should have one line in it and that line should be your MWIF product code.

Also look for the file: NetPlayReg.txt. It should have four lines in it like this: (there really are no '>' or '<' characters, I just use those to delimit the info)

<your username>
<your current password>
<your email address (the one you gave upon registering)>
<the location you gave>

Possibly that file won't exist yet if you never got on the forum, but if it does, then likely the first two lines are the important ones and you need to make sure your username and password are exact matches to your Matrix username and password including upper or lower case of any letters.

If that doesn't point to the problem then contact Matrix customer support.

I seem to have got rid of the "User name invalid ..." error by using my Matrix Forum username to login to Netplay, but I still get the "Unable to access Seeking Opponent database" error whenever I select "Seeking Posts" or if I attempt to Submit a "New post".
When I select "Active games" I don't see anything (maybe there is in fact nothing there to see), although it does say "Ready" in the status bar.

My NetPlayRegistration.txt file content is correct (this matches my product reg exactly ,including the dashes '-').
NOTE: I can actually start and play an internet game with a friend of mine.

And the NetPlayReg.txt file content is in the format you suggested as well. (this also appears correct)
Gooseberry
<my Matrix Forum password>
<my Matrix Forum email address>
<my location>

Here are a list of my accounts for the 3 websites.
Website Name UserName
Matrix gooseberri
Matrix Forum Gooseberry
Slitherine gooseberri

The thing to note here is that the Matrix and Slitherine usernames are the same, whilst the Matrix Forum name is different.
Could this be part of the problem?

Can you verify which account I should be using?
And should I be able to see anything in the "Actve games" or "Seeking posts" windows?
Yeah, the names have to match. I am not sure how to do that though.[:(]
Steve

Perfection is an elusive goal.
jascou
Posts: 57
Joined: Sat Feb 19, 2005 9:29 pm

RE: Private WiF NetPlay Forum

Post by jascou »

ORIGINAL: Gooseberry

... I still get the "Unable to access Seeking Opponent database" error whenever I select "Seeking Posts" or if I attempt to Submit a "New post".
When I select "Active games" I don't see anything (maybe there is in fact nothing there to see), although it does say "Ready" in the status bar.

I am having the same issue. My Slitherine, Matrix and Netplay usernames match exactly, so the problem must be elsewhere.
NicoCL68
Posts: 2
Joined: Fri Dec 13, 2013 3:47 pm

RE: Private WiF NetPlay Forum

Post by NicoCL68 »

Somebody knows if server is working?

I don't get access, as you
Shannon V. OKeets
Posts: 22165
Joined: Wed May 18, 2005 11:51 pm
Location: Honolulu, Hawaii
Contact:

RE: Private WiF NetPlay Forum

Post by Shannon V. OKeets »

ORIGINAL: NicoCL68

Somebody knows if server is working?

I don't get access, as you
I just tried to log in now and it worked correctly.

My best guess is that your user names and passwords for MWIF and Slitherine are not the identical.
Steve

Perfection is an elusive goal.
Post Reply

Return to “Tech Support”