Error with serial number?

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Roger Neilson II
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Joined: Sun Jul 16, 2006 11:16 am
Location: Newcastle upon Tyne. England

Error with serial number?

Post by Roger Neilson II »

I have just downloaded and patched v 1.1.10 to my original purchase. Trying to run it it says there is an error with my serial number and to contact support. I have checked the serial number and it is correct, I have checked in the file serialreg and the serial is right in there.

Roger
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ericbabe
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RE: Error with serial number?

Post by ericbabe »

I'm going to have to let the Matrix guys respond to this issue as we don't have anything directly to do with the installer.  I do know that sometimes anti-virus programs can interfere with an install, so that might be one thing that's causing problems.
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Roger Neilson II
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Joined: Sun Jul 16, 2006 11:16 am
Location: Newcastle upon Tyne. England

RE: Error with serial number?

Post by Roger Neilson II »

Looks like a reinstall of the base version plus the new patch has sorted it.

Thanks

Roger
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Gil R.
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RE: Error with serial number?

Post by Gil R. »

Good to see you back, Roger. And I see that you've moved from beer to wine. Just don't let yourself be seen drinking a cosmopolitan -- it just isn't right for a war-gamer to drink those.
Michael Jordan plays ball. Charles Manson kills people. I torment eager potential customers by not sharing screenshots of "Brother Against Brother." Everyone has a talent.
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Roger Neilson II
Posts: 1419
Joined: Sun Jul 16, 2006 11:16 am
Location: Newcastle upon Tyne. England

RE: Error with serial number?

Post by Roger Neilson II »

Aha, that was in a very nice restaurant in Krackow last year - I follwed up with rather too many herb flavoured vodkas.......

[8D]

Roger
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