AtD Serial no.?

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angel42052
Posts: 41
Joined: Thu Oct 14, 2004 1:15 am

AtD Serial no.?

Post by angel42052 »

I've looked everywhere (e-mail mssgs associated with order, KP box, KP CD, Atd Box, Atd CD) for this beastly serial number to load AtD. I've tried just about anything that looks remotely like a serial number. Nothing seems to work on the AtD serial no. dialog box.

Help!

Steve
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Clipper1968
Posts: 445
Joined: Wed Jul 21, 2004 10:25 pm
Location: LA, Ca

RE: AtD Serial no.?

Post by Clipper1968 »

I suggest you email your situation to support@matrixgames.com or you can also go to http://www.myord.com/ or http://www.findmyorder.com/ and you could also reteive your serial number.
Hope this help.
"s'instruire pour vaincre"
angel42052
Posts: 41
Joined: Thu Oct 14, 2004 1:15 am

RE: AtD Serial no.?

Post by angel42052 »

Doesn't work -- Col. with serial no. has the text, "Not Availiable."
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Clipper1968
Posts: 445
Joined: Wed Jul 21, 2004 10:25 pm
Location: LA, Ca

RE: AtD Serial no.?

Post by Clipper1968 »

Do you want my serial number?[:D]
More seriously the only remaining solution is to email support@matrixgames.com explaining your issue and they should be able to sort it out.
It is another DR "bugs"...[:(]
"s'instruire pour vaincre"
angel42052
Posts: 41
Joined: Thu Oct 14, 2004 1:15 am

RE: AtD Serial no.?

Post by angel42052 »

I shall do so. Thank you for responding to question.

Steve
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alexs
Posts: 417
Joined: Wed Aug 27, 2003 3:54 pm
Location: Sydney
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RE: AtD Serial no.?

Post by alexs »

Hi Zukov,
There may be an issue on Digital River's end (there have been a few hiccups previously with serial numbers). Either Erik or Marc will be able to help you with your issue.

AlexS
SSG
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Fred98
Posts: 4019
Joined: Fri Jan 05, 2001 10:00 am
Location: Wollondilly, Sydney

RE: AtD Serial no.?

Post by Fred98 »

The serial number appears in 2 places:

In the Matrix “store” . You can go and check your order status and locate the serial number.

In the confirming email you should have received.
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Clipper1968
Posts: 445
Joined: Wed Jul 21, 2004 10:25 pm
Location: LA, Ca

RE: AtD Serial no.?

Post by Clipper1968 »

If you have purchased the Boxed version of the game no serial number has been included in the order confirmation emailed to you by DR.You can't also find it in the E-store.
I can confirm that based upon my disastrous experience about my BiN box purchase that I have not received yet...[:@]This is really a no ending story...[:-]
"s'instruire pour vaincre"
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alexs
Posts: 417
Joined: Wed Aug 27, 2003 3:54 pm
Location: Sydney
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RE: AtD Serial no.?

Post by alexs »

Hi Zukov,
Just checking to see whether you have received your serial number yet?

AlexS
SSG
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