what's wrong with digital river?

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evaamo2
Posts: 61
Joined: Mon Jun 19, 2006 5:34 pm

what's wrong with digital river?

Post by evaamo2 »

Anyone @ Matrixgames...

I've been trying to fulfill my order since last night and all I get from digital
river is a "30024002 - 0" error.

I have tried paying with paypal and credit card and it is the same result.

Have also sent e-mail to your support team using the online form but I haven't heard
back from them.

Please help.

thanks
-E
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Erik Rutins
Posts: 39641
Joined: Tue Mar 28, 2000 4:00 pm
Location: Vermont, USA
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Contact Erik Rutins

RE: what's wrong with digital river?

Post by Erik Rutins »

Please e-mail me at erikr@matrixgames.com with all your order info and I'll look into it immediately. Thanks and sorry to hear it hasn't gone smoothly for you.

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC

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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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evaamo2
Posts: 61
Joined: Mon Jun 19, 2006 5:34 pm

RE: what's wrong with digital river?

Post by evaamo2 »

hi Erik, thanks for the prompt response...just sent an e-mail to your account

cheers,
-E
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evaamo2
Posts: 61
Joined: Mon Jun 19, 2006 5:34 pm

RE: what's wrong with digital river?

Post by evaamo2 »

Just wanted to say a big thank you to Erik for his fast support and caring attitude...

Everything went smoothly and ANW is installed & running now!

thanks again

cheers,
-E
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