Next RCG Battle does not load...

[FNG]

Battle 11 went fine (all over in 8 turns, small AAR to follow). The next battle does not load past 'Loading vehicles' - the progress bar just stops and the music keeps playing. Previous autosave attached.

[Erik Rutins]

Is this with v1.01h? Can you please past the contents of your most recent log file into a post as well? Chances are this is some kind of data error.

[FNG]

Here you go... thanks for the swift response. 1.01h installed.

19/05/2008 00:13:31: Begin Device Resize:
19/05/2008 00:13:31: Begin Device Resize:
19/05/2008 00:13:31: Graphics format: R5G6B5
19/05/2008 00:13:31: Trying reset
19/05/2008 00:13:32: Device Reset
19/05/2008 00:16:19: Begin Device Resize:
19/05/2008 00:16:19: Begin Device Resize:
19/05/2008 00:16:19: Graphics format: R5G6B5
19/05/2008 00:16:19: Trying reset
19/05/2008 00:16:20: Device Reset
19/05/2008 00:22:05: Begin Device Resize:
19/05/2008 00:22:05: Begin Device Resize:
19/05/2008 00:25:28: Begin Device Resize:
19/05/2008 00:25:28: Begin Device Resize:
19/05/2008 00:25:28: Graphics format: R5G6B5
19/05/2008 00:25:28: Trying reset
19/05/2008 00:25:29: Device Reset
19/05/2008 00:30:27: Begin Device Resize:
19/05/2008 00:30:27: Begin Device Resize:
19/05/2008 00:30:27: Graphics format: R5G6B5
19/05/2008 00:30:27: Trying reset
19/05/2008 00:30:28: Device Reset
19/05/2008 00:35:03: Program Exited.
19/05/2008 11:29:22: ******************** New Game *******************
19/05/2008 11:29:22: Current Directory: C:\Matrix Games\Panzer Command Kharkov
19/05/2008 11:29:22: OS Version: Microsoft Windows NT 5.1.2600.0
19/05/2008 11:29:22: CodeBase: file:///C:/Matrix Games/Panzer Command Kharkov/PCKharkov.exe
19/05/2008 11:29:22: Assembly Name: PCKharkov, Version=1.0.1.37729, Culture=neutral, PublicKeyToken=null
19/05/2008 11:29:22: Managed DirectX:
19/05/2008 11:29:22: Microsoft.DirectX, Version=1.0.2902.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35
19/05/2008 11:29:22: Microsoft.DirectX.Direct3DX, Version=1.0.2906.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35
19/05/2008 11:29:22: Microsoft.DirectX.DirectInput, Version=1.0.2902.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35
19/05/2008 11:29:30: Loading Guns...
19/05/2008 11:29:35: Loading Armoured Units...
19/05/2008 11:29:38: Loading Infantry...
19/05/2008 11:29:41: Loading Scenarios...
19/05/2008 11:29:44: Loading Campaigns...
19/05/2008 11:29:44: Loading Tables...
19/05/2008 11:29:45: Assembly Name: Lib, Version=1.0.1.37727, Culture=neutral, PublicKeyToken=null
19/05/2008 11:29:45: Graphics format: R5G6B5
19/05/2008 11:29:45: DeviceIdentifier: d7b71ee2-1820-11cf-7b6a-0826a1c2cb35
WhqlLevel: 0
Revision: 0
SubSystemId: 100798466
DeviceId: 23392
VendorId: 4098
DriverVersion: 6.14.10.6601
DeviceName: \\.\DISPLAY1
Description: RADEON X300 SE 128MB HyperMemory
DriverName: ati2dvag.dll
19/05/2008 11:29:45: Manager Adapter value: 0
19/05/2008 11:29:46: Create device.
19/05/2008 11:29:46: HardwareVertexProcessing
19/05/2008 11:29:46: MultiSampleQuality: 0
PresentationInterval: Immediate
FullScreenRefreshRateInHz: 60
PresentFlag: None
AutoDepthStencilFormat: D16
EnableAutoDepthStencil: True
Windowed: False
DeviceWindowHandle: 0
DeviceWindow:
SwapEffect: Discard
MultiSample: None
BackBufferCount: 1
BackBufferFormat: R5G6B5
BackBufferHeight: 768
BackBufferWidth: 1024
ForceNoMultiThreadedFlag: False
19/05/2008 11:29:46: Create Flags: HardwareVertexProcessing
19/05/2008 11:29:46: Device Type: Hardware
19/05/2008 11:30:23: Current Level: R1210437318593
19/05/2008 11:30:44: Can't find file with media id: _
19/05/2008 11:33:24: Begin Device Resize:
19/05/2008 11:33:24: Begin Device Resize:
19/05/2008 11:33:24: Graphics format: R5G6B5
19/05/2008 11:33:24: Trying reset
19/05/2008 11:33:26: Device Reset
19/05/2008 11:44:36: Begin Device Resize:
19/05/2008 11:44:36: Begin Device Resize:
19/05/2008 11:52:19: Begin Device Resize:
19/05/2008 11:52:19: Begin Device Resize:
19/05/2008 11:52:19: Graphics format: R5G6B5
19/05/2008 11:52:19: Trying reset
19/05/2008 11:52:20: Device Reset
19/05/2008 11:57:25: Begin Device Resize:
19/05/2008 11:57:25: Begin Device Resize:
19/05/2008 12:05:13: Begin Device Resize:
19/05/2008 12:05:13: Begin Device Resize:
19/05/2008 12:05:13: Graphics format: R5G6B5
19/05/2008 12:05:13: Trying reset
19/05/2008 12:05:14: Device Reset
19/05/2008 12:11:15: Begin Device Resize:
19/05/2008 12:11:15: Begin Device Resize:
19/05/2008 12:16:27: Begin Device Resize:
19/05/2008 12:16:27: Begin Device Resize:
19/05/2008 12:16:27: Graphics format: R5G6B5
19/05/2008 12:16:27: Trying reset
19/05/2008 12:16:28: Device Reset
19/05/2008 12:25:03: Begin Device Resize:
19/05/2008 12:25:03: Begin Device Resize:
19/05/2008 12:33:12: Begin Device Resize:
19/05/2008 12:33:12: Begin Device Resize:
19/05/2008 12:33:12: Graphics format: R5G6B5
19/05/2008 12:33:12: Trying reset
19/05/2008 12:33:13: Device Reset
19/05/2008 13:12:18: Begin Device Resize:
19/05/2008 13:12:18: Begin Device Resize:
19/05/2008 13:12:44: Begin Device Resize:
19/05/2008 13:12:44: Begin Device Resize:
19/05/2008 13:12:44: Graphics format: R5G6B5
19/05/2008 13:12:44: Trying reset
19/05/2008 13:12:45: Device Reset
19/05/2008 13:20:31: Begin Device Resize:
19/05/2008 13:20:31: Begin Device Resize:
19/05/2008 13:41:47: Begin Device Resize:
19/05/2008 13:41:47: Begin Device Resize:
19/05/2008 13:41:48: Graphics format: R5G6B5
19/05/2008 13:41:48: Trying reset
19/05/2008 13:41:49: Device Reset
19/05/2008 13:46:58: Begin Device Resize:
19/05/2008 13:46:58: Begin Device Resize:
19/05/2008 13:54:07: Begin Device Resize:
19/05/2008 13:54:07: Begin Device Resize:
19/05/2008 13:54:07: Graphics format: R5G6B5
19/05/2008 13:54:07: Trying reset
19/05/2008 13:54:08: Device Reset
19/05/2008 13:58:11: Begin Device Resize:
19/05/2008 13:58:11: Begin Device Resize:
19/05/2008 14:00:29: Begin Device Resize:
19/05/2008 14:00:29: Begin Device Resize:
19/05/2008 14:00:29: Graphics format: R5G6B5
19/05/2008 14:00:29: Trying reset
19/05/2008 14:00:30: Device Reset
19/05/2008 14:06:26: Begin Device Resize:
19/05/2008 14:06:26: Begin Device Resize:
19/05/2008 14:08:52: Begin Device Resize:
19/05/2008 14:08:52: Begin Device Resize:
19/05/2008 14:08:52: Graphics format: R5G6B5
19/05/2008 14:08:52: Trying reset
19/05/2008 14:08:54: Device Reset
19/05/2008 14:13:00: Begin Device Resize:
19/05/2008 14:13:00: Begin Device Resize:
19/05/2008 14:13:01: Graphics format: R5G6B5
19/05/2008 14:13:01: Trying reset
19/05/2008 14:13:02: Device Reset
19/05/2008 14:13:32: Begin Device Resize:
19/05/2008 14:13:32: Begin Device Resize:
19/05/2008 14:17:15: Begin Device Resize:
19/05/2008 14:17:15: Begin Device Resize:
19/05/2008 14:17:15: Graphics format: R5G6B5
19/05/2008 14:17:15: Trying reset
19/05/2008 14:17:17: Device Reset
19/05/2008 14:22:20: Viewing Briefing: 1st Panzer Div 1941-44 Long
19/05/2008 14:22:40: Unit Purchase - campaign: 1st Panzer Div 1941-44 Long
19/05/2008 14:22:40: Unit Purchase - scenario: R1210437329437
19/05/2008 14:23:08: Begin Device Resize:
19/05/2008 14:23:08: Begin Device Resize:
19/05/2008 14:26:02: Begin Device Resize:
19/05/2008 14:26:02: Begin Device Resize:
19/05/2008 14:26:02: Graphics format: R5G6B5
19/05/2008 14:26:02: Trying reset
19/05/2008 14:26:03: Device Reset
19/05/2008 14:26:39: Begin Device Resize:
19/05/2008 14:26:39: Begin Device Resize:
19/05/2008 14:26:39: Graphics format: R5G6B5
19/05/2008 14:26:39: Trying reset
19/05/2008 14:26:40: Device Reset
19/05/2008 14:26:55: Current Level: R1210437318593
19/05/2008 14:27:16: Can't find file with media id: _
19/05/2008 14:28:34: Viewing Briefing: 1st Panzer Div 1941-44 Long
19/05/2008 14:28:39: Unit Purchase - campaign: 1st Panzer Div 1941-44 Long
19/05/2008 14:28:39: Unit Purchase - scenario: R1210437329437
19/05/2008 14:29:40: Current Level: R1210437329437
19/05/2008 14:29:58: Can't find file with media id: _
19/05/2008 14:44:51: Program Exited.
19/05/2008 15:54:47: ******************** New Game *******************
19/05/2008 15:54:47: Current Directory: C:\Matrix Games\Panzer Command Kharkov
19/05/2008 15:54:47: OS Version: Microsoft Windows NT 5.1.2600.0
19/05/2008 15:54:47: CodeBase: file:///C:/Matrix Games/Panzer Command Kharkov/PCKharkov.exe
19/05/2008 15:54:47: Assembly Name: PCKharkov, Version=1.0.1.37729, Culture=neutral, PublicKeyToken=null
19/05/2008 15:54:47: Managed DirectX:
19/05/2008 15:54:47: Microsoft.DirectX, Version=1.0.2902.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35
19/05/2008 15:54:47: Microsoft.DirectX.Direct3DX, Version=1.0.2906.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35
19/05/2008 15:54:47: Microsoft.DirectX.DirectInput, Version=1.0.2902.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35
19/05/2008 15:54:54: Loading Guns...
19/05/2008 15:54:58: Loading Armoured Units...
19/05/2008 15:54:59: Loading Infantry...
19/05/2008 15:55:00: Loading Scenarios...
19/05/2008 15:55:04: Loading Campaigns...
19/05/2008 15:55:04: Loading Tables...
19/05/2008 15:55:04: Assembly Name: Lib, Version=1.0.1.37727, Culture=neutral, PublicKeyToken=null
19/05/2008 15:55:04: Graphics format: R5G6B5
19/05/2008 15:55:04: DeviceIdentifier: d7b71ee2-1820-11cf-7b6a-0826a1c2cb35
WhqlLevel: 0
Revision: 0
SubSystemId: 100798466
DeviceId: 23392
VendorId: 4098
DriverVersion: 6.14.10.6601
DeviceName: \\.\DISPLAY1
Description: RADEON X300 SE 128MB HyperMemory
DriverName: ati2dvag.dll
19/05/2008 15:55:04: Manager Adapter value: 0
19/05/2008 15:55:05: Create device.
19/05/2008 15:55:05: HardwareVertexProcessing
19/05/2008 15:55:05: MultiSampleQuality: 0
PresentationInterval: Immediate
FullScreenRefreshRateInHz: 60
PresentFlag: None
AutoDepthStencilFormat: D16
EnableAutoDepthStencil: True
Windowed: False
DeviceWindowHandle: 0
DeviceWindow:
SwapEffect: Discard
MultiSample: None
BackBufferCount: 1
BackBufferFormat: R5G6B5
BackBufferHeight: 768
BackBufferWidth: 1024
ForceNoMultiThreadedFlag: False
19/05/2008 15:55:05: Create Flags: HardwareVertexProcessing
19/05/2008 15:55:05: Device Type: Hardware
19/05/2008 15:55:22: Current Level: R1210437329437
19/05/2008 15:55:36: Can't find file with media id: _
19/05/2008 16:10:08: Debug Data: new Exploded vechicle,  active particle count: 66
19/05/2008 16:48:19: Viewing Briefing: 1st Panzer Div 1941-44 Long
19/05/2008 16:48:57: Unit Purchase - campaign: 1st Panzer Div 1941-44 Long
19/05/2008 16:48:57: Unit Purchase - scenario: R1210437340328
19/05/2008 16:50:22: Current Level: R1210437340328
19/05/2008 16:50:44: Can't find file with media id: _
19/05/2008 16:53:53: MessageManager.Notify: message = 'LEFT_MOUSE_BUTTON_DOWN', reference = ''
19/05/2008 16:53:53: System.NullReferenceException: Object reference not set to an instance of an object.
  at GameLib.PlayScreen.Viewport.GetPickedObjective(PickRay pickRay)
  at GameLib.PlayScreen.Viewport.GetPickedObjective(Point mouseLocation)
  at GameLib.PlayScreen.Viewport.OnClick()
  at GameLib.PlayScreen.Viewport.OnMessage(GameMessage message, Object reference)
  at GameLib.PlayScreen.Screen.OnMessage(GameMessage message, Object reference)
  at Lib.Messenger.MessageManager.Notify(GameMessage message, Object reference)
19/05/2008 16:53:53: System.NullReferenceException: Object reference not set to an instance of an object.
  at Lib.Messenger.MessageManager.Notify(GameMessage message, Object reference)
  at Lib.Messenger.MessageManager.OnTime(Single dt)
  at MainClass.Render(Boolean force)
  at MainClass.RenderLoop()
19/05/2008 16:54:03: ******************** New Game *******************
19/05/2008 16:54:03: Current Directory: C:\Matrix Games\Panzer Command Kharkov
19/05/2008 16:54:03: OS Version: Microsoft Windows NT 5.1.2600.0
19/05/2008 16:54:03: CodeBase: file:///C:/Matrix Games/Panzer Command Kharkov/PCKharkov.exe
19/05/2008 16:54:03: Assembly Name: PCKharkov, Version=1.0.1.37729, Culture=neutral, PublicKeyToken=null
19/05/2008 16:54:03: Managed DirectX:
19/05/2008 16:54:03: Microsoft.DirectX, Version=1.0.2902.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35
19/05/2008 16:54:03: Microsoft.DirectX.Direct3DX, Version=1.0.2906.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35
19/05/2008 16:54:03: Microsoft.DirectX.DirectInput, Version=1.0.2902.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35
19/05/2008 16:54:09: Loading Guns...
19/05/2008 16:54:11: Loading Armoured Units...
19/05/2008 16:54:13: Loading Infantry...
19/05/2008 16:54:13: Program Exited.
19/05/2008 16:54:14: Loading Scenarios...
19/05/2008 16:54:17: Loading Campaigns...
19/05/2008 16:54:17: Loading Tables...
19/05/2008 16:54:17: Assembly Name: Lib, Version=1.0.1.37727, Culture=neutral, PublicKeyToken=null
19/05/2008 16:54:17: Graphics format: R5G6B5
19/05/2008 16:54:17: DeviceIdentifier: d7b71ee2-1820-11cf-7b6a-0826a1c2cb35
WhqlLevel: 0
Revision: 0
SubSystemId: 100798466
DeviceId: 23392
VendorId: 4098
DriverVersion: 6.14.10.6601
DeviceName: \\.\DISPLAY1
Description: RADEON X300 SE 128MB HyperMemory
DriverName: ati2dvag.dll
19/05/2008 16:54:17: Manager Adapter value: 0
19/05/2008 16:54:18: Create device.
19/05/2008 16:54:18: HardwareVertexProcessing
19/05/2008 16:54:18: MultiSampleQuality: 0
PresentationInterval: Immediate
FullScreenRefreshRateInHz: 60
PresentFlag: None
AutoDepthStencilFormat: D16
EnableAutoDepthStencil: True
Windowed: False
DeviceWindowHandle: 0
DeviceWindow:
SwapEffect: Discard
MultiSample: None
BackBufferCount: 1
BackBufferFormat: R5G6B5
BackBufferHeight: 768
BackBufferWidth: 1024
ForceNoMultiThreadedFlag: False
19/05/2008 16:54:18: Create Flags: HardwareVertexProcessing
19/05/2008 16:54:18: Device Type: Hardware
19/05/2008 16:54:35: Current Level: R1210437329437
19/05/2008 16:54:49: Can't find file with media id: _
19/05/2008 16:55:25: Viewing Briefing: 1st Panzer Div 1941-44 Long
19/05/2008 16:55:37: Unit Purchase - campaign: 1st Panzer Div 1941-44 Long
19/05/2008 16:55:37: Unit Purchase - scenario: R1210437340328
19/05/2008 16:55:46: Current Level: R1210437340328
19/05/2008 16:56:04: Can't find file with media id: _
19/05/2008 17:00:40: MessageManager.Notify: message = 'KEYDOWN', reference = 'Escape'
19/05/2008 17:00:40: System.Exception: Subscriber registered multiple times: Lib.GUI.TSDialogBox
  at Lib.Messenger.MessageManager.Subscribe(Messageable subscriber, GameMessage message)
  at Lib.GUI.TSDialogBox.set_Visible(Boolean value)
  at GameLib.PlayScreen.GameMenu.OnMessage(GameMessage message, Object reference)
  at GameLib.PlayScreen.Screen.OnMessage(GameMessage message, Object reference)
  at Lib.Messenger.MessageManager.Notify(GameMessage message, Object reference)
19/05/2008 17:00:40: System.Exception: Subscriber registered multiple times: Lib.GUI.TSDialogBox
  at Lib.Messenger.MessageManager.Notify(GameMessage message, Object reference)
  at Lib.Messenger.MessageManager.OnTime(Single dt)
  at MainClass.Render(Boolean force)
  at MainClass.RenderLoop()
19/05/2008 17:00:52: Program Exited.

[Erik Rutins]

Ok, the good new is that based on the log it is a data error, which means it should be a quick and easy fix. The bad news is the log doesn't tell me exactly which unit. I need you to zip up and post the following two randomly generated scenarios from your Data/Scenarios folder, or e-mail them to me at erikr@matrixgames.com.

R1210437340328
R1210437329437

[FNG]

Here you go - had to rename to get rid of the odd 'R' character. Thanks again for your quick response. I am currently seeing if I can lead the 1st Infantry to glory (or not, given my record for getting PBI killed off! [:)])

[boulou]

Erik,

what kind of issue does the line "Can't find file with media id: _" point to ?
'caus I have it in all of my log files!

[Erik Rutins]

Hm - both scenarios load fine for me and I'm on v1.01h as well. I

can say this, you've got one heck of a fight coming your way on December 31st! I won't give too much away if I can help it, but we need to figure out why it won't load for you when it does for me (I'm also running v1.01h).

Note that you'll need to get those little "R" symbols back in there (you can copy and paste from other filenames) or those scenarios may not be linked to the campaign any longer.

In any case, I'll need a few more files - first, can you check the time/date stamp of your exe and dll files in the main installation folder please and verify that the readme says "v1.01h"?

Second, can you zip up your Data/Campaigns, Data/Scenarios and /Save folder and e-mail each of those to me at erikr@matrixgames.com? Thanks.

Regards,

- Erik

[FNG]

E-mail on its way. Readme shows 1.01h and the date/timestamp on the .exe and .dll is 12/05/2008 (on this side of the pond at any rate [;)]), time 18.46.

[Erik Rutins]

Hm - the date on the exe and dlls should be May 14th.

[FNG]

Is it worth re-applying 1.01h and see what happens?

[daft]

I get the same sort of error on my unpatched version of the game. I've tried it on two computers but can't get it to load past "Loading Interface" on the boot screen.

[Erik Rutins]

ORIGINAL: daft
I get the same sort of error on my unpatched version of the game. I've tried it on two computers but can't get it to load past "Loading Interface" on the boot screen.

Right - a number of data issues were fixed, also if you have a non-US date format a problem that could hang on load was fixed, please give v1.01h a try, I think it will get you past that.

So far I can't duplicate FNG's problem, it could be that his update somehow didn't install correctly.

[Erik Rutins]

ORIGINAL: FNG
Is it worth re-applying 1.01h and see what happens?

I would try that, yes.

[FNG]

OK, 1.01h re-installed, battle 11 replayed. Same result with the loading for battle 12. Save file attached.

[Erik Rutins]

Allright, I'll follow up with you via e-mail, there has to be some kind of file difference between our installations.

[FNG]

Great stuff, thanks.

[Erik Rutins]

Loaded save, continued to Battle 12 without a problem. Sending you an e-mail...

[daft]

ORIGINAL: Erik Rutins


Right - a number of data issues were fixed, also if you have a non-US date format a problem that could hang on load was fixed, please give v1.01h a try, I think it will get you past that.

So far I can't duplicate FNG's problem, it could be that his update somehow didn't install correctly.

Worked a treat.

[FNG]

Thanks for the files - all working fine now. Great support as always!

[Erik Rutins]

Great, two problems solved. FYI for anyone else following along, it seems that FNG's McAfee security/anti-virus was preventing the update from installing all its files, so he had a few that were not updated properly. If you are running any kind of anti-virus/security software, we advise turning it completely off before running our installers, then back on afterwards. Some of those security programs are way too intrusive for their own good.