Moderators: Panther Paul, Arjuna
ORIGINAL: jimcarravallah
Navwarcol >>
I fully understand customer support, but I note that while customers are asking for an East Front game in one thread they're asking for help with mechanics already described in the game documentation in another
ORIGINAL: jimcarravallah
Navwarcol >>
I'm with you.
I haven't noted any show stoppers, and pretty much see that what was supposed to be corrected in the 257 beta release has been addressed.
I fully understand customer support, but I note that while customers are asking for an East Front game in one thread they're asking for help with mechanics already described in the game documentation in another.
And, I note Arjuna is trying to do address software quality assurance analysis, customer support, and work on an East Front game perhaps grateful that Australia is a half-world away from most of his customer base, allowing him to be productive while the customers sleep.
I used to do software logistics for combat vehicles, and there always came a time when the upgraded software had to be released because it was significantly more effective than what the troops had, even though it contained a couple of warts that required minor workarounds.
The criteria for quality assurance was it can't kill someone because of a safety defect, had to allow the troops to shoot, move and / or communicate better than the last release, and was of significant enough improvement to accept the cost of the update despite the minor warts that didn't affect the earlier criteria.
ORIGINAL: Arjuna
Slip and crib still refer to adkustments in time. A slip means the time has moved further out and crib means it been moved closer in ... Does that help explain it?
[/center]
- who wouldn't...), it's not often. And as for keeping queries to the patch issues that's not really a practical hope for mere players (which I assume you're not) who know bugger all about programming (most of the poeple buying, I suspect) - who knows whether a particular issue that has occured is down to the patch or not? It might not be in the list, but fixes in the list often throw up other issues, as you'll know being a keen player of the game.ORIGINAL: jimcarravallah
Beta feedback should be on the problems the release is defined as addressing, not new issues that hadn't been mentioned in the past.
I've been through enough beta software release cycles to recognize the difference between meaningful feedback from users who understand the scope of the problem being addressed in the release, and what amounts to nitpicking. When the feedback cycle reached the point we'd call "herding cats" we knew that it needed to be cut off and the release implemented to make any progress.
Evidence of "herding cats" is notes akin to, "Thanks for correcting the problem I mentioned, but this new one . . ." It means either the user didn't know enough about the mechanics of monitoring the game software before firing off the first complaint or didn't think the issue was important enough to bring up before the software developer asked whether he / she had collated all the complaints accurately.
Since I play the game almost daily, and don't note many of the issues mentioned as I micromanage task groups for various tactical needs in the scenarios I choose, I have to wonder if every issue raised is worth the time necessary to address them in light of the broader priorities of the development business.
That said, I don't own Panther or Matrix.
If they're willing to take care of the newly mentioned problems with limited staff and resources, good for them.
But then users shouldn't be asking questions about when they'll get their new release at the same time they're piling up rework on the old release.
ORIGINAL: phoenix
I'm suddenly getting loads of CTDs too, Dazkaz. It's when you put the cursor down to place the task marker for a new order - doesn't seem to matter what. Not sure what to do about it. I saved the game I was playing just before a perfectly repeatable CTD (it repeated, exactly, from the save, every time I tried the new order), then loaded it into my new laptop (windows 8) - guess what? Won't crash. Works in windows 8..... But not in windows 7, which is my main machine. I will post a separate thread about it in the tech forum, see what Dave thinks. No point in sending him a save if it doesn't repeat on anything but my machine.
ORIGINAL: navwarcol
FWIW, I did say above that the issues seem minor, and most are easily worked around by issuing orders without the game being paused. I HAD INTENDED that to help address the issue, as it seems possibly something related to the pause, that affects nearly all of the issues... I had not really meant "don't worry about fixing them, we can just go with a workaround"
But I do agree with what I think Jim was trying to say as well...most wargame companies are essentially a handful of people. I hope people will not be pressing for a new title, at the same time as trying to work on this one. I do also think however, that any fixes made in this title will benefit the east coast game, as well as LotB.
If its not a total engine rebuild but based on BFTB then any problems sorted out in this release will also benefit the next expansion?
Just joking, Wodin...
