ORIGINAL: JOhnnyr
Unfortunately I think I'm done attempting to play the game for now. It's simply too unresponsive to be enjoyable. Anything but 1 second is completely out of the question, as the units simply disappear and re-appear in their new position. Perhaps this is by design, but I can't see the point unless you don't care to see what is actually happening during that time. Anything above 30 seconds results in me waiting 10-15 seconds to see any kind of movement, sometimes longer, it isn't at all consistent and isn't useful for anything but waiting for units to cross vast distances. (And again, the ticks take forever)
A one second setting results in at least a semi-playable state, but the UI lag, coupled with simulation seeming to slow to a crawl with a lot of units on screen(On any scenarios other than the tutorials) makes it also pretty unenjoyable.
I'm really disappointed that for the moment, I don't have a playable game. I wish I had put my money towards something like Command Ops, something I know runs smoothly. Instead I have a $80 piece of software that is useless to me at the moment. I'm only getting more frustrated the more I try to play it, which is pretty unusual for me, as I haven't come across a game that I wanted to like so badly, but am unable to due to technical reasons.
Is there any way I can request a refund, or at least store credit? I don't feel like I received a working product for my $80. =(
I'm sorry to hear that, as we are actively investigating the UI performance issue.
Your description: "the units simply disappear and re-appear in their new position." . This is a "pulse", and it appears so by design. This is not a flight sim. This is how units & contacts appear on a tactical console. This is what you would see on a real command console. Don't take our word for it - ask the people who do/did this for a living.
We could have gone for a fluid 30-60 FPS display and all it would do would be to steal scarce computational resources from the simulation engine - and it would actually look _less_ realistic to someone who has been in a real CIC or command center.
In any case, we are sorry for your disappointment. Since the release we have been busy in this forum and everywhere else, collecting user feedback and prioritizing items to resolve on our future updates. It's a shame that you do not plan to be here to reap the benefits of this. That said, your decision is fully respected and we will pass your request to Matrix representatives.
Thank you.
