Site & Forum Feedback

Please post any issues you are having with the site or suggestions for improvements here.
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schascha
Posts: 295
Joined: Tue Jan 03, 2012 7:02 pm

RE: Site & Forum Feedback

Post by schascha »

ORIGINAL: cohimbra

ORIGINAL: styler62

[&:]

I wanted to express my concern about 'Matrix Games / Slitherine' partnering with 'Steam' as of late for Game delivery.

I am not a fan of 'Steam' and never have been and am worried that 'Matrix / Slitherine' will make 'Steam' the sole method of their game delivery process in the future such as many other Game Developers / Vendors already have.

I would like to make the comment that if 'Matrix / Slitherine' make 'Steam' their sole method of Game delivery I will stop purchasing Games from 'Matrix / Slitherine' as I have already done with other companies requiring 'Steam'.

I prefer the boxed edition of games and 'Steam' often doesn't offer this option and if so requires customers to download their 'Steam' software for game access and game updates.

I have always been a responsible gamer and have never illegally copied software and don't require a third party company to store my games in a cloud for me.

In my case the 'Steam' option for game delivery is not a viable one as I find I am purchasing less gaming software each year because of the industry's move toward the 'Steam' client.

I sincerely hope 'Matrix / Slitherine' will continue to allow me to purchase 'Non-Steam' versions of the games they offer on their website as I still do and have always thought highly of these companies for their game development and excellent support.

I hope someone affiliated with these companies reads these comments I am writing and is compassionate about my concerns.

+1
+2
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lordhoff
Posts: 288
Joined: Wed Aug 15, 2007 11:22 pm

RE: Site & Forum Feedback

Post by lordhoff »

For one, often the password comes up as a line of dots but it isn't the correct password requiring a reset.

Also, after reset, if one uses the link to login, it gets you to where you are going but you are not logged in.

Both of these should be investigated and fixed because it's just plain irritating.
These biting remarks brought to you by Terry and his troops: Legio K IX, King Sarge II Commanding
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lordhoff
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RE: Site & Forum Feedback

Post by lordhoff »

Well, for one thing, it'd be nice if "support" didn't ignore you after the first suggestion failed.
These biting remarks brought to you by Terry and his troops: Legio K IX, King Sarge II Commanding
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JosephM
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RE: Site & Forum Feedback

Post by JosephM »

Hello LordHoff,

Sorry, we are busier than normal at the moment, so we are working through as auickly as we can, but December is a busy time for support. Are you referring to the Unified Login? If so, regarding the persistant login, then if you login on the Unified Login, you still need to log in at the local Slitherine, Matrix and Matrix Forum sites, as although the Unified Login controls the other logins, the sites are all still separate from each other so need different cookies between sites. However further integration will happen over time, and with luck we will have the Unified Login persist across all the various sites and databases.

Regarding the password, again, which site is this on? The Unified Login is the sole password, username and email address you need across all the sites, so once the password has been set there it should work across the board and not need resetting. The Password can only be alphanumeric, so there should be no spaces or other special characters, but if you are still having problems, can you contact us at support@matrixgames.com, and we'll endeavour to help.
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lordhoff
Posts: 288
Joined: Wed Aug 15, 2007 11:22 pm

RE: Site & Forum Feedback

Post by lordhoff »

ORIGINAL: Joseph M

Hello LordHoff,

Sorry, we are busier than normal at the moment, so we are working through as auickly as we can, but December is a busy time for support. Are you referring to the Unified Login? If so, regarding the persistant login, then if you login on the Unified Login, you still need to log in at the local Slitherine, Matrix and Matrix Forum sites, as although the Unified Login controls the other logins, the sites are all still separate from each other so need different cookies between sites. However further integration will happen over time, and with luck we will have the Unified Login persist across all the various sites and databases.

Regarding the password, again, which site is this on? The Unified Login is the sole password, username and email address you need across all the sites, so once the password has been set there it should work across the board and not need resetting. The Password can only be alphanumeric, so there should be no spaces or other special characters, but if you are still having problems, can you contact us at support@matrixgames.com, and we'll endeavour to help.

Not really sure but this is the address: loginflat.asp

The link is "login" at the forums page. I believe (but not sure since there were separate logins for each in the past) that it is the same if one clicks on "members" then tries to login. I couldn't replicate this completely because I'm already logged in ("remember me" cookie). I didn't go into detail so here's the story: I got the password reset. The page that informed me of my new password being accepted had a link something like, "login here" (no place to type in username/password). It took me to the forums page where I again clicked on "login", typed in the info, and was logged in. It worked but the "login here" prompt makes one (at least me) think that since the page has my username and password, that hitting the link would log me in. It may just need some new scripting that is less confusing.

Oh, and I do apologize for being so testy. I just never experienced a three-day delay after ticket help had started before and, from this end, without knowing the story, it just appeared very wrong.
These biting remarks brought to you by Terry and his troops: Legio K IX, King Sarge II Commanding
Melrik
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Location: Tennessee

Steam Connectivity

Post by Melrik »

Moved to new topic
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Lobster
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RE: Site & Forum Feedback

Post by Lobster »

ORIGINAL: schascha

ORIGINAL: cohimbra

ORIGINAL: styler62

[&:]

I wanted to express my concern about 'Matrix Games / Slitherine' partnering with 'Steam' as of late for Game delivery.

I am not a fan of 'Steam' and never have been and am worried that 'Matrix / Slitherine' will make 'Steam' the sole method of their game delivery process in the future such as many other Game Developers / Vendors already have.

I would like to make the comment that if 'Matrix / Slitherine' make 'Steam' their sole method of Game delivery I will stop purchasing Games from 'Matrix / Slitherine' as I have already done with other companies requiring 'Steam'.

I prefer the boxed edition of games and 'Steam' often doesn't offer this option and if so requires customers to download their 'Steam' software for game access and game updates.

I have always been a responsible gamer and have never illegally copied software and don't require a third party company to store my games in a cloud for me.

In my case the 'Steam' option for game delivery is not a viable one as I find I am purchasing less gaming software each year because of the industry's move toward the 'Steam' client.

I sincerely hope 'Matrix / Slitherine' will continue to allow me to purchase 'Non-Steam' versions of the games they offer on their website as I still do and have always thought highly of these companies for their game development and excellent support.

I hope someone affiliated with these companies reads these comments I am writing and is compassionate about my concerns.

+1
+2

-100 [:D]
ne nothi tere te deorsum (don't let the bastards grind you down)

If duct tape doesn't fix it then you are not using enough duct tape.

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nikolas93TS
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RE: Site & Forum Feedback

Post by nikolas93TS »

When you open a game product page, there is a typo in game specs. It says Diffculty, instead of Difficulty.

Armored Brigade Database Specialist
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nikolas93TS
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RE: Site & Forum Feedback

Post by nikolas93TS »

Also, AI: Present. Maybe Available sounds better?
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craigck
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RE: Site & Forum Feedback

Post by craigck »


Well, I for one am tired of all the garbage games in the world. Matrix and Slitherine have some good releases, but it very hard to find something I would even like to buy and play.

I ask Matrix and Slitherine to press harder to insure Quality is being placed in computer programming. To demand more from the game developers. That sale to Matrix and Slitherine, and the games you intend to sell to us the consumer.

For myself, I request that Strategy games be designed better. I prefer Army/Country management with fine details. For example, army building and country/city building that have historical accuracy with some minor options that may vary with user options. Much more entertaining conquest of world domination and battle sequences. Highly detailed country management with the economy , infrastructure , defenses , etc. Armies that gain experience and have a history during the games progression allowing veteran units more power. Most of all Game mechanics that are very smooth, operational, entertaining, and user friendly.

I was told by some other game developers that they would not even consider changing the FOW (Fog of War) to optional. If programmers think like this with no right for the buyer then they should try a new profession! This should not be the case! First the consumer owns the game they buy, not the programmer, and the consumer needs to be able to enjoy their purchase.I have been contacting many companies in gaming. I will try to be more vigilant in sending feedback out and get some results that I believe others and I want.

Please for the love of Strategy Gaming, Get with all of the Game Developers and ask they put quality into their work. Because, I will not buy bad releases usually.

Sincerely, A Concerned Strategy Gamer


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Zap
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RE: Site & Forum Feedback

Post by Zap »

ORIGINAL: craigck


Well, I for one am tired of all the garbage games in the world. Matrix and Slitherine have some good releases, but it very hard to find something I would even like to buy and play.

I ask Matrix and Slitherine to press harder to insure Quality is being placed in computer programming. To demand more from the game developers. That sale to Matrix and Slitherine, and the games you intend to sell to us the consumer.

For myself, I request that Strategy games be designed better. I prefer Army/Country management with fine details. For example, army building and country/city building that have historical accuracy with some minor options that may vary with user options. Much more entertaining conquest of world domination and battle sequences. Highly detailed country management with the economy , infrastructure , defenses , etc. Armies that gain experience and have a history during the games progression allowing veteran units more power. Most of all Game mechanics that are very smooth, operational, entertaining, and user friendly.

I was told by some other game developers that they would not even consider changing the FOW (Fog of War) to optional. If programmers think like this with no right for the buyer then they should try a new profession! This should not be the case! First the consumer owns the game they buy, not the programmer, and the consumer needs to be able to enjoy their purchase.I have been contacting many companies in gaming. I will try to be more vigilant in sending feedback out and get some results that I believe others and I want.

Please for the love of Strategy Gaming, Get with all of the Game Developers and ask they put quality into their work. Because, I will not buy bad releases usually.

Sincerely, A Concerned Strategy Gamer





? are you indicating you like shooters? You say some games are okay at Matrix. But I have to say your comments are hard for me to get behind. Too much generalization for me. You have a view, I'd like You to be more specific in naming some titles as an example.
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Twotribes
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RE: Site & Forum Feedback

Post by Twotribes »

Something wrong with site can't get to forums.
Favoritism is alive and well here.
taylortony429
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RE: Site & Forum Feedback

Post by taylortony429 »

NIce site i can see
FOARP
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RE: Site & Forum Feedback

Post by FOARP »

Posted this elsewhere but got no feedback so I'm posting it here:
--------------------------------------------------------------------------------------------------------------------------------------------
Currently the maximum size of file you're allowed to upload on the Strategic Command WW1 AAR forums is 200Kb which is ridiculously small if you want to post pictures as part of your AAR. I end up cropping the picture and then downing the image quality until it is hard to pick out details just to get things uploaded.

For whatever reasons the SC:WIE AAR forums have a 5,000Kb limit which is way more than enough. The result is that people are taking to just posting their AARs for other SC games there, because, well, who wants to deal with that 200Kb limit if they don't have to?

Yeah, I know I could try hosting the pictures on a third-party site but I've been bitten a few times by that (most recently by Photobucket).

Please consider upping the size-limit on file-uploads for the SC:WW1 and SC:WAW forums. If you can do it for SC:WIE then you can do it for the other SC forums - not doing it doesn't save band-width if everyone then just posts their stuff at WIE.

Sorry to sound peeved about this but I just found out that the size-limit is 5,000Kb for the WIE forum so there is no real excuse for the 200Kb limit on the SC:WW1 forum, and all that effort to get pictures small enough to fit on the SC:WW1 forum was basically just pointless.
---------------------------------------------------------------------------------------------------------------------------------------------

Again, I apologise for being peeved about this, but it would be great if the 200Kb cap on uploaded pictures could be lifted, at least on the SC:WW1 and SC:WAW forums. I understand bandwidth is limited but at present people are just posting stuff SC:WW1/SC:WAW stuff on the SC:WIE forum where the limit is 5000Kb.

EDIT: This has now been fixed. Many thanks to the Web admins and VPualus for helping out raising this limit.
American Front: a Work-in-progress CSA v USA Turtledove mod for SC:WW1 can be seen here.
stonie
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Joined: Sun Nov 22, 2020 12:38 pm

RE: Site & Forum Feedback

Post by stonie »

I was trying to find a sub forum to perform tests and experiments in before posting in its proper place. Many forums have a "experimental" section to try stuff.
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Protonic2020
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RE: Site & Forum Feedback

Post by Protonic2020 »

ORIGINAL: craigck
Well, I for one am tired of all the garbage games in the world. Matrix and Slitherine have some good releases, but it very hard to find something I would even like to buy and play.

I ask Matrix and Slitherine to press harder to insure Quality is being placed in computer programming. To demand more from the game developers. That sale to Matrix and Slitherine, and the games you intend to sell to us the consumer.

For myself, I request that Strategy games be designed better. I prefer Army/Country management with fine details. For example, army building and country/city building that have historical accuracy with some minor options that may vary with user options. Much more entertaining conquest of world domination and battle sequences. Highly detailed country management with the economy , infrastructure , defenses , etc. Armies that gain experience and have a history during the games progression allowing veteran units more power. Most of all Game mechanics that are very smooth, operational, entertaining, and user friendly.

I was told by some other game developers that they would not even consider changing the FOW (Fog of War) to optional. If programmers think like this with no right for the buyer then they should try a new profession! This should not be the case! First the consumer owns the game they buy, not the programmer, and the consumer needs to be able to enjoy their purchase.I have been contacting many companies in gaming. I will try to be more vigilant in sending feedback out and get some results that I believe others and I want.

Please for the love of Strategy Gaming, Get with all of the Game Developers and ask they put quality into their work. Because, I will not buy bad releases usually.

Sincerely, A Concerned Strategy Gamer
Very important comment since it´s about income and jobs right? I´m an avid gamer myself since a long time ago. And i would say that if i by any chance, and theoretically now only of course, had the chance to at any point of game development be involved i would put in all i had into that. If only being a gametester of beta\alpha productions i would do my best.

Matrixgames and Slitherine and their input and effort with their products i can´t and won´t comment here generally, but specifically about a game and in detail i can do that in the forum in the form of constructive criticism and point out where i think specific game changes would be a welcome change.
Overall i want to say that i agree and second what you said there and i personally can go from a loyal customer to a former customer for too many reasons that i possibly can mention here without becoming too long and make a brick of a text comment for anyone to read.

It´s all about dedication, programming skills, ideas and the total feel you as a customer get from the game, community and support of it and that´s easily abandoned by any gamer anyway i would say if a number of certain conditions are met.
After all it´s just games for entertainment for the gamer while it´s business for the game developers, equilibrium between the two is preferred and the ultimate situation.

P.S
Someone considering the forum and what can be done to make it more appealing and alive i would say is the first priority.
IF i may be so bold now and come with one suggestion. [:D]
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sPzAbt653
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Re: Site & Forum Feedback

Post by sPzAbt653 »

Announcements - I can get the e-mail announcements. I can peruse them on the Main Page when I sign in. Therefore, is it necessary to have them on every sub-page?

Posts used to be numbered. Maybe they still are and I am too daft to figure out where! But it seems that when I see a note like the one circled, it is now referring to nothing. [The bottom half of the screen shot is Post #15, but who would know that?]
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Re: Site & Forum Feedback

Post by BBfanboy »

If you hover your mouse over the 'red or gray page' icon at the start of the message a blue bar at the bottom of your screen shows the post #.
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RangerJoe
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Re: Site & Forum Feedback

Post by RangerJoe »

My log in keep getting dropped.
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