[FIXED] 64 Bit (1328.3A) Lock-Ups, Lag and Freezing

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TempestII
Posts: 244
Joined: Sat Oct 10, 2020 5:50 am

[FIXED] 64 Bit (1328.3A) Lock-Ups, Lag and Freezing

Post by TempestII »

I find that all of the 64 bit versions of CMO that I've tried suffer from general performance issues, including lock-ups, lag, and freezes. This is mostly noticeable when clicking on units and shortly after a scenario is loaded. The peculiar thing is that the Benchmark is faster on the 1328.3A yet this does not translate into "real world" speed.

I have attached the scenario I ran the test on which was modified version of this one here:
https://www.matrixgames.com/forums/view ... 3&t=394775

The Benchmarks were done on the RDR scen, as seen here:
https://www.matrixgames.com/forums/view ... 1&t=389870
20230614 - CMO 1307.18 Benchmark.jpg
20230614 - CMO 1307.18 Benchmark.jpg (47.35 KiB) Viewed 1181 times
20230614 - CMO 1328.3A Benchmark.jpg
20230614 - CMO 1328.3A Benchmark.jpg (46.05 KiB) Viewed 1181 times
I have also linked in a couple of videos (sorry for the poor narration on the second :lol: ) from my Google Drive (MKV format) which hopefully demonstrate the differences in gameplay between the versions.


1307.18 Test Video:
https://drive.google.com/file/d/1kUfKsz ... drive_link


1328.3A Test Video:
https://drive.google.com/file/d/15iE1A- ... drive_link

Tighten the Straitjacket 2027 1328.3A.zip
(687.27 KiB) Downloaded 9 times
Tighten the Straitjacket 2027 1307.18 Test.zip
(693.66 KiB) Downloaded 6 times

My PC Specs:
i5-13600k
CORSAIR Vengeance DDR5 32GB (2x16GB) DDR5 5200
GTX 1080TI
CMO and Steam installed on: WD_BLACK 1TB SN850X NVMe Internal Gaming SSD Solid State Drive
thewood1
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Location: Boston

Re: 64 Bit (1328.3A) Lock-Ups, Lag and Freezing

Post by thewood1 »

One thing I noticed right away in one of your videos is that your antivirus is at 18% CPU usage. Something weird going on there.
thewood1
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Location: Boston

Re: 64 Bit (1328.3A) Lock-Ups, Lag and Freezing

Post by thewood1 »

I tried your scenario with 1328.3a on both my i7 and i9. Had nothing like the issues you are seeing. The only I have ever seen close to that is when you have hundreds of AAMs in the air. But even then its no where near that bad.
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TempestII
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Re: 64 Bit (1328.3A) Lock-Ups, Lag and Freezing

Post by TempestII »

thewood1 wrote: Wed Jun 14, 2023 9:32 pm I tried your scenario with 1328.3a on both my i7 and i9. Had nothing like the issues you are seeing. The only I have ever seen close to that is when you have hundreds of AAMs in the air. But even then its no where near that bad.
Thanks for looking into it. It's very strange that both my PC and older as well as less powerful laptop are both affected while neither of yours are. I will say that my laptop doesn't seem to suffer from the situation as badly but still is considerably less smooth than 1307.18.
oran42
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Re: 64 Bit (1328.3A) Lock-Ups, Lag and Freezing

Post by oran42 »

TempestII wrote: Wed Jun 14, 2023 9:13 pm This is mostly noticeable when clicking on units and shortly after a scenario is loaded.
...
1328.3A Test Video:
https://drive.google.com/file/d/15iE1A- ... drive_link
TempestII, thank you for your report and excellent video. If you disable all the layers in the View menu (or at least all of them except Base Earth), do you still get the freeze when selecting individual units?
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TempestII
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Re: 64 Bit (1328.3A) Lock-Ups, Lag and Freezing

Post by TempestII »

oran42 wrote: Thu Jun 15, 2023 9:16 pm
TempestII wrote: Wed Jun 14, 2023 9:13 pm This is mostly noticeable when clicking on units and shortly after a scenario is loaded.
...
1328.3A Test Video:
https://drive.google.com/file/d/15iE1A- ... drive_link
TempestII, thank you for your report and excellent video. If you disable all the layers in the View menu (or at least all of them except Base Earth), do you still get the freeze when selecting individual units?
Thanks for the suggestion; yes, I can confirm that turning off all layers apart from Base Earth makes the performance much closer to 1307.18 levels, with only a small amount of lag / freezes when clicking on some units. Sentinel and BMNG Maps together certainly cause major lag / freezes and whereas using one at a time reduces it somewhat, but it is still present.
oran42
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Joined: Sun Nov 25, 2018 7:19 pm

Re: 64 Bit (1328.3A) Lock-Ups, Lag and Freezing

Post by oran42 »

TempestII wrote: Thu Jun 15, 2023 11:38 pm Thanks for the suggestion; yes, I can confirm that turning off all layers apart from Base Earth makes the performance much closer to 1307.18 levels, with only a small amount of lag / freezes when clicking on some units. Sentinel and BMNG Maps together certainly cause major lag / freezes and whereas using one at a time reduces it somewhat, but it is still present.
How about if you turn off all layers including Base Earth and turn just the Virtual Earth layer on?

Also, would it be possible for you to post screenshots of your Task Manager - Performance - GPU subtab when running with all layers off, just Virtual Earth on, and Sentinel + BMNG on?
Kobu
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Re: 64 Bit (1328.3A) Lock-Ups, Lag and Freezing

Post by Kobu »

Hi

I have been having this problem very long, if i turn off all the layers the game works fine without lag, freezes etc...
I have the same problem with two different computer:

-Laptop:
Windows 11
i5-11400H
16Gb RAM
nvidia gtx 3050
SSD

-Desktop
Windows 10
i7-4790
8Gb RAM
nvidia gtx 970
SSD


Regards
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TempestII
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Re: 64 Bit (1328.3A) Lock-Ups, Lag and Freezing

Post by TempestII »

oran42 wrote: Fri Jun 16, 2023 12:37 pm
How about if you turn off all layers including Base Earth and turn just the Virtual Earth layer on?

Also, would it be possible for you to post screenshots of your Task Manager - Performance - GPU subtab when running with all layers off, just Virtual Earth on, and Sentinel + BMNG on?
Thanks for looking into it.
I've had a play around with the layers as you suggested and hopefully they give you some answers. The image sizes are too large for the Matrix Forums so I've uploaded them once again to my Google Drive.

Test 1 - Sentinel and BMNG Layers on:
2023-06-18 (9).png
2023-06-18 (9).png (2.7 MiB) Viewed 948 times
Folder - https://drive.google.com/drive/folders/ ... drive_link

Zip Download - https://drive.google.com/file/d/18iO0Em ... sp=sharing

Summary - Plenty of lag and freezing, with noticeable spikes in Performance Monitor and Task Manger.

Test 2 - Sentinel layer on:
2023-06-18 (25).png
2023-06-18 (25).png (1.31 MiB) Viewed 948 times
Folder - https://drive.google.com/drive/folders/ ... sp=sharing

Zip Download - https://drive.google.com/file/d/1YbSzjU ... sp=sharing

Summary - Still some freezing and lag, but less than Test 1. Performance Monitor and Task Manger graphs support this.

Test 3 - BMNG layer on:
2023-06-18 (43).png
2023-06-18 (43).png (3.35 MiB) Viewed 948 times
Folder - https://drive.google.com/drive/folders/ ... sp=sharing

Zip Download - https://drive.google.com/file/d/1r7aF3B ... sp=sharing

Summary - Possibly the worst performer. The Performance Monitor and Task Manger graph spikes become more like plateaus, especially when zooming in / out. The game also lags and freezes, but strangely not as much as Test 1.

Test 4 - Base Earth on / Nothing on:
2023-06-18 (44).png
2023-06-18 (44).png (2.15 MiB) Viewed 948 times
Folder - https://drive.google.com/drive/folders/ ... sp=sharing

Zip Download - https://drive.google.com/file/d/1OMFSzR ... sp=sharing

Summary - By far the smoothest performer, both in the real world and on the Performance Monitor and Task Manger graphs.
Dimitris
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Re: 64 Bit (1328.3A) Lock-Ups, Lag and Freezing

Post by Dimitris »

Please give this new test build (B1328.3b) a try: https://www.mediafire.com/file/v4zd18uz ... 3b.7z/file

Note that in addition to the exe, there is a file (TileManifest.db3) which needs to be placed inside \WW\Cache\S2CShaded\ . If you unzip the pack into the binaries folder and Command.exe is overwritten, the manifest file should be placed correctly.

Please give it a try and let us know. Thanks.
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TempestII
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Re: 64 Bit (1328.3A) Lock-Ups, Lag and Freezing

Post by TempestII »

Dimitris wrote: Mon Jun 19, 2023 8:28 pm Please give this new test build (B1328.3b) a try: https://www.mediafire.com/file/v4zd18uz ... 3b.7z/file

Note that in addition to the exe, there is a file (TileManifest.db3) which needs to be placed inside \WW\Cache\S2CShaded\ . If you unzip the pack into the binaries folder and Command.exe is overwritten, the manifest file should be placed correctly.

Please give it a try and let us know. Thanks.
Thanks Dimitris! I've had a quick test of it and there certainly is a huge improvement. The "super lag" when one clicks on a unit is about 99% gone . The general performance is also much better with less lag and freezes. The build does still stutter more than 1307.18 but certainly far less than 1328.3A.
I do think, as others have said on Discord, that there may be a memory leak or something similar as PC Memory usage does steadily increase up to 90% over time until CMO freezes or crashes. I found this can be fairly quickly brought on my rapidly zooming in and out with the Sentinel and BMNG layers on (I've just tested this on 1307.18 and no crash or slow down happens).
Kobu
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Joined: Mon May 14, 2018 8:36 pm

Re: 64 Bit (1328.3A) Lock-Ups, Lag and Freezing

Post by Kobu »

Hi

Much much better from my side as well. But there are room from improvements especially when select units.

Regards
Angelsky2023
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Re: 64 Bit (1328.3A) Lock-Ups, Lag and Freezing

Post by Angelsky2023 »

Dimitris wrote: Mon Jun 19, 2023 8:28 pm Please give this new test build (B1328.3b) a try: https://www.mediafire.com/file/v4zd18uz ... 3b.7z/file

Note that in addition to the exe, there is a file (TileManifest.db3) which needs to be placed inside \WW\Cache\S2CShaded\ . If you unzip the pack into the binaries folder and Command.exe is overwritten, the manifest file should be placed correctly.

Please give it a try and let us know. Thanks.
Is this also for the steam version ?
Nikel
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Re: 64 Bit (1328.3A) Lock-Ups, Lag and Freezing

Post by Nikel »

It is only for the steam beta version.
Dimitris
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Re: 64 Bit (1328.3A) Lock-Ups, Lag and Freezing

Post by Dimitris »

Is this still an issue with B1328.5 ?
Kobu
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Re: 64 Bit (1328.3A) Lock-Ups, Lag and Freezing

Post by Kobu »

Hi

The performance is much much better, no lock-ups, no lag and freezing only sometimes a little bit of lag when selecting and unit or zoom in out too quickly (compared to 32bit versions).


Regards
Transient
Posts: 110
Joined: Sat Jul 23, 2022 12:02 pm

Re: 64 Bit (1328.3A) Lock-Ups, Lag and Freezing

Post by Transient »

Hi Dmitris,

I tried downloading B1328.5 as I did with the previous few versions, but found that the beta was still very laggy for me, with background memory usage still very high even without a scenario running. For example, I just selected an airbase unit and the program pretty much hanged. So as before, I reverted back to the stable build.

I have a pretty reasonable laptop setup (ntel(R) Core(TM) i7-9850H CPU @ 2.60GHz 2.59 GHz, 32.0 GB, Nvidia Quattro
T2000)which is able to handle even larger scenarios under stable 1307.18 quite well, so I don't think it is an issue with my laptop performance.

Is there anything I can do or provide to solve the issue I am facing with the beta?
Dimitris
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Re: 64 Bit (1328.3A) Lock-Ups, Lag and Freezing

Post by Dimitris »

Transient wrote: Wed Jun 28, 2023 12:04 am Hi Dmitris,

I tried downloading B1328.5 as I did with the previous few versions, but found that the beta was still very laggy for me, with background memory usage still very high even without a scenario running. For example, I just selected an airbase unit and the program pretty much hanged. So as before, I reverted back to the stable build.

I have a pretty reasonable laptop setup (ntel(R) Core(TM) i7-9850H CPU @ 2.60GHz 2.59 GHz, 32.0 GB, Nvidia Quattro
T2000)which is able to handle even larger scenarios under stable 1307.18 quite well, so I don't think it is an issue with my laptop performance.

Is there anything I can do or provide to solve the issue I am facing with the beta?
We're sad to hear that. Can we see:
1) Your exception log
2) Your dxdiag file
3) If possible, a video recording of the UI hang

Also, is the hang consistently reproducible, or happening in random? If the latter, how frequently?
Transient
Posts: 110
Joined: Sat Jul 23, 2022 12:02 pm

Re: 64 Bit (1328.3A) Lock-Ups, Lag and Freezing

Post by Transient »

Hi Dimitris,

I redownloaded the beta and somehow it works fine now. The only thing different is I ran another scenario to test (I ran 'A Matter Of Sovereignty in my previous attempt and selecting the airbase made the game very laggy. I suspect the scenario is not compatible with latest beta build as all the aircraft in scenario are now gone). I assumed the I faced the same issue as previous beta builds and just reverted. Steam makes it all easy, lol.

Another thing I did was put the game to run using my graphics card, it was using the integrated graphics card previously as on I didn't see any noticable difference in the stable build whether I used the graphics card or not.

In any case, I gave it a go on other scenarios and it runs pretty well. Hopefully I don't come across any other performance issues, excited to try the features not on stable.

Once again, thanks for your time.
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