Can't even launch the game (details inside)

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Erik Rutins: Posts: 39759; Joined: Tue Mar 28, 2000 4:00 pm; Location: Vermont, USA; Contact:
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RE: Can't even launch the game (details inside)

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Post by Erik Rutins » Fri Dec 19, 2008 7:06 pm

Hi JH,

Unfortunately, your DxDiag confirms that you have an integrated video chipset which is below the game's minimum requirements. It's very important to be aware of what hardware you have and whether it meets the requirements or not. I will ask the serial system developer if there's any way we can get 3D Analyzer to work without generating that error. Unfortunately, we are entering our holiday hours and I can't guarantee anything until January.

Regards,

- Erik

Erik Rutins
CEO, Matrix Games LLC

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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moneytoo: Posts: 5; Joined: Mon Dec 15, 2008 11:02 am

RE: Can't even launch the game (details inside)

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Post by moneytoo » Sat Dec 20, 2008 5:17 am

Hi Erik,[/align] [/align]Thanks for the answer. I am on holiday now so I understood your "problem". Thx again, and merry xmas, and happy new year.[/align] [/align]Bye[/align] [/align]JH[/align] [/align] [/align]