How long before I get hard copy of game?

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Xenoform21
Posts: 36
Joined: Thu Jan 14, 2010 6:26 pm

RE: How long before I get hard copy of game?

Post by Xenoform21 »

I ordered on the 25th. Order Number: 1654163682 Order Date: 25-MAR-10

Kind of worried too, I opted out of the download insurance on the belief that I was going to get a hard copy.
Sliverine
Posts: 155
Joined: Thu Apr 15, 2010 9:10 am

RE: How long before I get hard copy of game?

Post by Sliverine »

i checked my local stores and couldnt find any distributed hardcopies present for any of matrix's games. Is that due to my country not being in their coverage or that they simply dont do hardcopy retail distribution?
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Redan
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RE: How long before I get hard copy of game?

Post by Redan »

Thank you! I received the back up copy on Friday! Thanks, Eric.
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Okel Alran
Posts: 19
Joined: Mon Apr 05, 2010 6:19 pm

RE: How long before I get hard copy of game?

Post by Okel Alran »

Hello, i have the same problem.

My order date : 07 april Matrix Games Shipping Notification : 12 april

I have a downloaded version, but i wait for my physical copy. :/

Okel Alran.
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Okel Alran
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RE: How long before I get hard copy of game?

Post by Okel Alran »

Little bump
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Erik Rutins
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RE: How long before I get hard copy of game?

Post by Erik Rutins »

Hi Okel,

Please e-mail me at erikr@matrixgames.com with your Order number and I will help find out what happened.

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC


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Erik Rutins
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RE: How long before I get hard copy of game?

Post by Erik Rutins »

ORIGINAL: Xenoform21 I ordered on the 25th. Order Number: 1654163682 Order Date: 25-MAR-10
FYI, it looks like the postal service lost yours too. We shipped it out, it should have arrived by now. We shipped out a replacement copy to you by a trackable shipping method late last week.
Erik Rutins
CEO, Matrix Games LLC


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Tacit_Exit
Posts: 82
Joined: Mon Apr 12, 2010 9:29 am

RE: How long before I get hard copy of game?

Post by Tacit_Exit »

Still waiting on mine too [:(] Order Number: 1654261484 Order Date: 12-APR-10

Edit: Got it like 6 hours after posting this hehe; mm shiny [8D]
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Wenla
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RE: How long before I get hard copy of game?

Post by Wenla »

I finally got my copy after three weeks waiting. Damn vulcanic ashclouds [:@]
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Okel Alran
Posts: 19
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RE: How long before I get hard copy of game?

Post by Okel Alran »

I have my copy today :)
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