mouse and windows 7

Post bug reports and ask for game support here.
User avatar
noguaranteeofsanity
Posts: 257
Joined: Tue Nov 24, 2009 2:28 pm
Location: Sydney, Australia

RE: mouse and windows 7

Post by noguaranteeofsanity »

ORIGINAL: uncleharpoon

Hey guys, thanks for taking the time to give us some pretty detailed configuration information.

Obviously, we didn't have the problem on our test systems but, it appears you guys generally have newer gear than we do! I do have a Win7 x64 system with an older Mobo, but a GT240 card - I tested in windowed mode and things were fine if I wasn't running too much in background (like a VM). Again, older Mobo.

Anyway, we are going to do some digging and try to figure this out.

Your help and patience is very much appreciated.

If anyone is willing to help by running test builds, please PM me and we'll put you to work.

Thank you!

Don

PM sent
ORIGINAL: rsharp@advancedgamin

In the H3Launcher there is a Mouse speed setting under the Game Preferences tab. Try a few different settings and let us know how it works.

Thanks,

At fast, the mouse pointer is jerky and extremely difficult to control.
At the medium setting, the mouse pointer is less jerky and somewhat difficult to control.
At the slow setting, the mouse pointer is a lot less jerky and not as difficult to control.

The slow settings almost cures the problem, although is still slightly difficult to control and not as responsive or accurate as you would normally expect. Probably would still present an issue, when say trying to target individual missiles in a barrage that are in close proximity to each other, although is much better than the fastest setting and allows the user to make use of the interface and menus, which was near impossible on the fastest setting.

Also Its hard to say for sure, but the mouse pointer doesn't appear to be dramatically slower as the slider is adjusted and seems to respond at around the same speed, just with less jerkiness and more accuracy.
User avatar
Hertston
Posts: 3317
Joined: Sat Aug 17, 2002 3:45 pm
Location: Cornwall, UK

RE: mouse and windows 7

Post by Hertston »

ORIGINAL: noguaranteeofsanity

At fast, the mouse pointer is jerky and extremely difficult to control.
At the medium setting, the mouse pointer is less jerky and somewhat difficult to control.
At the slow setting, the mouse pointer is a lot less jerky and not as difficult to control.

The slow settings almost cures the problem, although is still slightly difficult to control and not as responsive or accurate as you would normally expect. Probably would still present an issue, when say trying to target individual missiles in a barrage that are in close proximity to each other, although is much better than the fastest setting and allows the user to make use of the interface and menus, which was near impossible on the fastest setting.

Also Its hard to say for sure, but the mouse pointer doesn't appear to be dramatically slower as the slider is adjusted and seems to respond at around the same speed, just with less jerkiness and more accuracy.

Agreed in all respects other than perhaps the last; as far as I can see the mouse speed is the same whatever it is set at.


ORIGINAL: rsharp@advancedgamin

Another idea is to set the process affinity of Harpoon3. To do this you would:

1. Open Task Manager (typically via CTRL-ALT-DEL)
2. Select the Process tab and find Harpoon3.exe
3. Right-click and slick affinity.
4. De-select all but one processor.

This would only affect machines with multiple cores. It's not the least technical solution but until we can replicate the issue on our end we'll be taking these shots in the dark.

I tried this, but there was no visible difference.
ORIGINAL: chiccoperrone

till the mouse problem get sorted i am running harpoon 3 on my windows 7 machine using virtual pc xp mode. In the VM the mouse pointer has a noticeable trail, but there's no lag or stutter at all

With only Home Premium I couldn't try this, BUT just setting the .exe to XP compatibility does make a significant difference. Pointer movement is smooth, with no trail, with the only sign of any issue being that the pointer disappears briefly (far too quickly to time) every few inches. There is no difference in this case dependent on the slider, which still seems to have no effect on speed. Game is perfectly playable.[:)]


User avatar
noguaranteeofsanity
Posts: 257
Joined: Tue Nov 24, 2009 2:28 pm
Location: Sydney, Australia

RE: mouse and windows 7

Post by noguaranteeofsanity »

ORIGINAL: rsharp@advancedgamin

Another idea is to set the process affinity of Harpoon3. To do this you would:

1. Open Task Manager (typically via CTRL-ALT-DEL)
2. Select the Process tab and find Harpoon3.exe
3. Right-click and slick affinity.
4. De-select all but one processor.

This would only affect machines with multiple cores. It's not the least technical solution but until we can replicate the issue on our end we'll be taking these shots in the dark.

Thanks,
No difference when processor affinity is changed.
User avatar
noguaranteeofsanity
Posts: 257
Joined: Tue Nov 24, 2009 2:28 pm
Location: Sydney, Australia

RE: mouse and windows 7

Post by noguaranteeofsanity »

Running the game in XP compatibility mode seems to solve the problem pretty much, better than changing the mouse speed. Still has a little stutter or jerkiness, but much more manageable.
chiccoperrone
Posts: 14
Joined: Fri Apr 08, 2005 6:43 am

RE: mouse and windows 7

Post by chiccoperrone »

it ended up to be a mouse driver problem for me, i noticed that using a different logitech mouse with the same setpoint software didn't give me the mouse stutter issue, so i started playing with setpoint (it is the logitech software to control the mouse) and found out that all i had to do to make the logitech g700 working properly was to disable the option about native OS drivers controlling the cursor speed and acceleration
Phoenix100
Posts: 2946
Joined: Tue Sep 28, 2010 12:26 pm

RE: mouse and windows 7

Post by Phoenix100 »

I was just about to come here and say that I found a solution to the mouse problem when I see chiccoperrone has already posted the precise reverse. However, for what it's worth, for me, using a G9 laser mouse, with set point software, the settings that work are to ENABLE the native OS drivers BUT, to have acceleration set to full (3) and speed set to full (10). Paradoxically, this leads to a very slow mouse (whereas, if you DISABLE the native OS drivers it leads to a superfast mouse) which you can then speed up using the DPI sensitivity levels. With only 1 DPI level (which is what I usually play shooter type games with - only with NO acceleration at all, normally) set to 600 and a polling rate of 1000 (if you're familiar with the pointer options in the set point software this will make sense) then the mouse works perfectly for me. Problem solved. Weird. This is playing ANW (there is no mouse problem in CE) on a win7 64 bit system in windowed mode. For what it's worth, as I said... For me the problem with the jittery pointer was not solved at all, by the way, by moving into full screen mode, or by messing with the affinty etc (I'm on an i5, with a Gforce GTX 460 1gb)
I had previously tried everything but hadn't thought to push up the acceleration, because that was counter-intuitive to solve erratic pointer behaviour. To push up the acceleration and enable the OS drivers, however, as I said, actually slows down the mouse (which, as I said, you then have to speed up by using the DPI sensitivity levels). I hope this maikes sense to some people. It would make no sense at all to me if I hadn't used and experimented with the set point settings.
Post Reply

Return to “Tech Support”