SHOULD IT BE THIS SLOW?

[Fintilgin]

I'm also getting miserable connection speeds. Can't seem to get faster then 14 to 20 kps. Seems to slow down as I go. I've been at 2 1/2 hours to completion for nearly an hour. I've tried reconnecting to the server a few times, but no luck.

As far as I can tell it's not my connection, as I checked other sites and my speed is fine.

Kinda frustrating.

[Erik Rutins]

Fintilgin,

Where are you connecting from and on what kind of connection?

Regards,

- Erik

[Fintilgin]

Connecting from Maine on a DSL connection. Usually my download speed caps out at ~ 360kbs or so.

No problems grabbing a mod for a Paradox game while this download trundles along at 14kbs. That downloaded in a couple minutes at ~280kbs.

Only got 40 minutes left now, hope I don't drop my connection. It's a weird issue, I haven't seen speeds like this with any other downloads in ages.


EDIT: Using Firefox, but I tried it through Chrome and IE too, just for the hell of it. No difference.

[Erik Rutins]

Hi Fintilgin,

Very odd, no issues with download speed on a test download to Vermont. If you want to investigate further, please e-mail me your IP address to erikr@matrixgames.com and I'll see if the store can figure out why the path from your system to our server is so slow this evening. I know that downloads in general are working fine and our store servers have plenty of extra bandwidth.

Regards,

- Erik

[Fintilgin]

Went ahead and sent an email, although obviously it won't affect my current download. Speed has slowed down again. I'm still at forty minutes. :p

[Fintilgin]

Finally finished.

No time to dig into it tonight, but I should be able to give it a look.

[Crinshaw]

I am having the same problem. Simply not downloading. I have never had a problem with a Matrix purchase before, and I have several games. I have no connection or network problems and although it is against my better judgment, I have disabled my virus checker and firewall. What gives?