server problem?

Post bug reports and request support here.

Moderators: Joel Billings, Sabre21, elmo3

User avatar
Michael T
Posts: 4445
Joined: Sat Oct 21, 2006 9:35 pm
Location: Queensland, Australia.

RE: server problem?

Post by Michael T »

I lost a beautiful encirclement and then could not replicate it :(
User avatar
mmarquo
Posts: 1376
Joined: Tue Sep 26, 2000 8:00 am

RE: server problem?

Post by mmarquo »

Can the server saved games be converted into pbem format?

Marquo
Markhillard0
Posts: 9
Joined: Fri Mar 02, 2012 8:43 pm

RE: server problem?

Post by Markhillard0 »

Am gettin g tired of repeating my moves. when will the server issues be fixed?
User avatar
blastpop
Posts: 392
Joined: Sun Nov 27, 2005 7:30 pm
Location: Connecticut

RE: server problem?

Post by blastpop »

ORIGINAL: Markhillard0

Am gettin g tired of repeating my moves. when will the server issues be fixed?

Once they hang the perp from the nearest yardarm [:D]
Mark
User avatar
Erik Rutins
Posts: 39672
Joined: Tue Mar 28, 2000 4:00 pm
Location: Vermont, USA
Contact:

RE: server problem?

Post by Erik Rutins »

Hi everyone,

The server issue was resolved yesterday. Per the post on the main page and the announcement forum, we are very sorry for the turns that were lost and the inconvenience through the malicious attack on the Slitherine server. We believe everything is fixed now and we have the server now backing up multiple times per day (instead of once per day) to make sure that any similar situation in the future, should it ever happen, will result in much less than a day of lost turns.

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC


Image

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.
User avatar
IainMcNeil
Posts: 2784
Joined: Tue Oct 26, 2004 10:01 am
Location: London
Contact:

RE: server problem?

Post by IainMcNeil »

Hi guys

it should all be working now. To avoid any confusion, if you are still having issues could you open a new thread so I can see which issues were related to the server attack and are now fixed and which are still ongoing. Once again apologies for the inconvenience.

Iain
Iain McNeil
Director
Matrix Games
User avatar
IainMcNeil
Posts: 2784
Joined: Tue Oct 26, 2004 10:01 am
Location: London
Contact:

RE: server problem?

Post by IainMcNeil »

If you get an issue logging in let us know your username by mailing it to info@slitherine.co.uk with your desired password and we'll reset your password.
Iain McNeil
Director
Matrix Games
giangks
Posts: 1
Joined: Sat Mar 17, 2012 1:11 pm
Contact:

RE: server problem?

Post by giangks »

I can't log in - error 99 every time

sometimes I get an error log and I enter so many times not
Post Reply

Return to “Tech Support”