Want to purchase but almost 40% more for shipping? SOLVED

[jerrystead]

ORIGINAL: Greyshaft
I've never met Iain and have no personal financial interest in Matrix (except wishing that they continue in business)

I beg to differ.

You've just given me reason to take steps to process a civil suite for false and misleading claims made by yourself. False advertising is nothing to joke about.

You should be more careful in the future.

[jerrystead]

ORIGINAL: Greyshaft

In neither of those links did I find a quote from Iain using the words that you originally wrote. He did speak about the perceived value of games being a reflection of their price but you have badly misquoted him.

You should tread more lightly with you legal threats or I will tack on emotional hardship and stress on top of it all.

Iain did not specifically mention what products he was referring to in his quotes. He was speaking in general for all things, which includes shipping or kitchen sinks.

[CheerfullyInsane]

ORIGINAL: jerrystead

ORIGINAL: CheerfullyInsane

Euro Zone (Denmark)
Game: $99.99
Shipping: $42
Import fee: $28

Is this some kind of sick joke?

No.
It's why I'm not buying it until there's a DD option.

[Neilster]

ORIGINAL: jerrystead

ORIGINAL: Greyshaft
I've never met Iain and have no personal financial interest in Matrix (except wishing that they continue in business)

I beg to differ.

You've just given me reason to take steps to process a civil suite for false and misleading claims made by yourself. False advertising is nothing to joke about.

You should be more careful in the future.

Are you on the drugs? You appear to have misrepresented someone with a false quote and then you make this ludicrous threat.

According to your profile you're not a lawyer and he's in Australia so this looks like it's going to be a very expensive and futile exercise on your part. Actually, why don't he try to sue me as well? Lose some more money.

Clinical Psychologist? 16 posts and you're making enemies at record speed [:D] You need to re-read some of your old textbooks, champ.

Neilster

[Neilster]

You should tread more lightly with you (sic) legal threats or I will tack on emotional hardship and stress on top of it all.

More hilarity. I assume you're familiar with the legal norms of the jurisdiction in which Greyshaft resides? Oh that's right...you're not a lawyer and even if you were I'm pretty sure you wouldn't have studied the complexities of launching an international action of this type against an Australian citizen [:D]

Neilster

[radic202]

ORIGINAL: 6079SmithW

I bought it and paid the ludicrous $50 Australian for the postage. I really want the game, but honestly I would have preferred to have done without the manuals, even if it meant paying for them and not having them delivered. Delivery adds 50% to the cost, and that really sticks in the craw. I have two copies of the physical game (5th and FE). I would have got by with the rules from those plus referring to the electronic copies of the manuals.

I'm not complaining about the game, which I am very happy to see, but honestly.... The delivery options are appalling. I can't believe that the poor guy who started this thread got slugged the same postage for Canada as for Australia!

Yep can you believe it? Your like 100 times further away?? And on another thread those in the US are simply playing $8.00 to $9.00 for delivery?? WTF? All I ask is that a cheaper delivery fee be an option. Then I will purchase the game, otherwise will be content with my new PS4 and Xbox One that come out Friday of this week and 1 week later.

[jeffk3510]

ORIGINAL: radic202

ORIGINAL: 6079SmithW

I bought it and paid the ludicrous $50 Australian for the postage. I really want the game, but honestly I would have preferred to have done without the manuals, even if it meant paying for them and not having them delivered. Delivery adds 50% to the cost, and that really sticks in the craw. I have two copies of the physical game (5th and FE). I would have got by with the rules from those plus referring to the electronic copies of the manuals.

I'm not complaining about the game, which I am very happy to see, but honestly.... The delivery options are appalling. I can't believe that the poor guy who started this thread got slugged the same postage for Canada as for Australia!

Yep can you believe it? Your like 100 times further away?? And on another thread those in the US are simply playing $8.00 to $9.00 for delivery?? WTF? All I ask is that a cheaper delivery fee be an option. Then I will purchase the game, otherwise will be content with my new PS4 and Xbox One that come out Friday of this week and 1 week later.

I live in the Kansas - US, and my shipping was $12. My total was $186.98... far from breaking the bank vs my other hobbies (deer hunting anyone?)

How do you guys plan on Matrix kicking out games, supporting them, and continuing to make more of them if we pay next to nothing for our games?

I recall being a kid and going into a store and paying $10-15 for a computer game. That was also 1990.

I also recall that each and everyone of us here have different financial situations, but Matrix offers a game at a price that the market dictates. Some can afford that, some can't. If they think they can get more for the game, they will try and do that. If they think they should sell it for less, they will do that as well.
If you feel like they're the ones adding the VAT and all of the other requirements of $ to get it into your country then please think again. I HIGHLY doubt they charged $30, when it only costs them $5. But, that is assuming.

I have a fair grasp on shipping costs, IN the US. I run a trading company, that is all we do. That is our largest expense by far, and shipping ISN'T cheap by any means.

Now on the DD only, I have no idea.. I don't make those calls.

This game is a whole nother animal compared to other computer games IMO. Right or wrong.

I do not know how the VAT works, shipping from country to country. Hell, I don't even know what country these are shipping out of, I just know I'll pay whatever I think is fair to get a game I would like. I am not saying anyone here is right or wrong for their thinking of fair... every place is different, and I won't pretend to be an expert.

I paid close to $200 bucks, and I am ok with that knowing I will play this game for a long time I think.

ALSO, paying that much for something means I will spend more time on it vs something I bought for dirt cheap or was given for free. I have more money invested in it...WHICH, I don't think was Matrix's plan, but it could be.

I guess what I am saying is, Matrix has this product for sale with the selected options (maps, no DD only.. yada yada) for reasons the majority if all of us do not know. What I do feel is they have offered it to us at what I consider a reasonable rate for a game that will offer hours of replay ability, and have ongoing support and improvement.

Thanks - jk

[jeffk3510]

deleted - double post [8|]

[WIF_Killzone]

I wish I had time to comment on this post but I'm too busy playing the game, please don't sue me.

Can't wait for the maps and manuals to arrive, the VISA bill, not so much, ha.

[sanderz]

ORIGINAL: jeffk3510

ORIGINAL: radic202

ORIGINAL: 6079SmithW

I bought it and paid the ludicrous $50 Australian for the postage. I really want the game, but honestly I would have preferred to have done without the manuals, even if it meant paying for them and not having them delivered. Delivery adds 50% to the cost, and that really sticks in the craw. I have two copies of the physical game (5th and FE). I would have got by with the rules from those plus referring to the electronic copies of the manuals.

I'm not complaining about the game, which I am very happy to see, but honestly.... The delivery options are appalling. I can't believe that the poor guy who started this thread got slugged the same postage for Canada as for Australia!

Yep can you believe it? Your like 100 times further away?? And on another thread those in the US are simply playing $8.00 to $9.00 for delivery?? WTF? All I ask is that a cheaper delivery fee be an option. Then I will purchase the game, otherwise will be content with my new PS4 and Xbox One that come out Friday of this week and 1 week later.

I live in the Kansas - US, and my shipping was $12. My total was $186.98... far from breaking the bank vs my other hobbies (deer hunting anyone?)

How do you guys plan on Matrix kicking out games, supporting them, and continuing to make more of them if we pay next to nothing for our games?

I recall being a kid and going into a store and paying $10-15 for a computer game. That was also 1990.

I also recall that each and everyone of us here have different financial situations, but Matrix offers a game at a price that the market dictates. Some can afford that, some can't. If they think they can get more for the game, they will try and do that. If they think they should sell it for less, they will do that as well.
If you feel like they're the ones adding the VAT and all of the other requirements of $ to get it into your country then please think again. I HIGHLY doubt they charged $30, when it only costs them $5. But, that is assuming.

I have a fair grasp on shipping costs, IN the US. I run a trading company, that is all we do. That is our largest expense by far, and shipping ISN'T cheap by any means.

Now on the DD only, I have no idea.. I don't make those calls.

This game is a whole nother animal compared to other computer games IMO. Right or wrong.

I do not know how the VAT works, shipping from country to country. Hell, I don't even know what country these are shipping out of, I just know I'll pay whatever I think is fair to get a game I would like. I am not saying anyone here is right or wrong for their thinking of fair... every place is different, and I won't pretend to be an expert.

I paid close to $200 bucks, and I am ok with that knowing I will play this game for a long time I think.

ALSO, paying that much for something means I will spend more time on it vs something I bought for dirt cheap or was given for free. I have more money invested in it...WHICH, I don't think was Matrix's plan, but it could be.

I guess what I am saying is, Matrix has this product for sale with the selected options (maps, no DD only.. yada yada) for reasons the majority if all of us do not know. What I do feel is they have offered it to us at what I consider a reasonable rate for a game that will offer hours of replay ability, and have ongoing support and improvement.

Thanks - jk

nice to know you only paid $12 but some of us paid $50

also, your long post misses the point entirely, i haven't noticed anyone complaining about the cost of the game - the issue is no direct download only - an issue which cost us a hell of a lot more than you have had to pay, and all for something that is not needed

[AxelNL]

nice to know you only paid $12 but some of us paid $50

also, your long post misses the point entirely, i haven't noticed anyone complaining about the cost of the game - the issue is no direct download only - an issue which cost us a hell of a lot more than you have had to pay, and all for something that is not needed

The decision was made to include the very high quality manuals. Getting something to another continent and through customs will cost. You have the choice to either wait until you visit the US or a trade fair such as Essen to save on both, or not to buy at all.

Most products have a different price in other countries, e.g. see the BigMac index in the Economist. Do you complain about that as well? Look at it this way:
You pay a price related to your country, and get the manuals for free. Would that help?

Manuals are beautifull, by the way. Visitors seeing them comment on them, and react in awe as they immediatly position the software product accordingly. They value in that way the product in their way.

[Maesphil74]

Axel: For the umtpieth time:

the problem is NOT the price of game.
I'm willin to pay the game/manuals/second monitors/ADG coffeemugs that you need etc.
If the game was priced 90 euro: no problemo

The option several people want is this:
pay for the game/manuals and then tick a box 'please throw the manuals in the bin, I don't want to pay shipping/taxes on them'


So, 78 euro for the game + manuals; good for me.
BUT DON'T SHIP THE MANUALS
I would have paid for the manuals by the time I confirmed the order, so I can choose NOT to have them shipped as I have no use for them and I don't want to pay 50-60 euros extra for them to have something I don't need. Keep them in the states in a vault with my name on it for all I care.

Why is this so hard to understand?? [;)]

No the game is not too expensive.
Its about the absurdness of having to pay shipping/taxes for something I don't want.

[Centuur]

ORIGINAL: Fleming

Axel: For the umtpieth time:

the problem is NOT the price of game.
I'm willin to pay the game/manuals/second monitors/ADG coffeemugs that you need etc.
If the game was priced 90 euro: no problemo

The option several people want is this:
pay for the game/manuals and then tick a box 'please throw the manuals in the bin, I don't want to pay shipping/taxes on them'


So, 78 euro for the game + manuals; good for me.
BUT DON'T SHIP THE MANUALS
I would have paid for the manuals by the time I confirmed the order, so I can choose NOT to have them shipped as I have no use for them and I don't want to pay 50-60 euros extra for them to have something I don't need. Keep them in the states in a vault with my name on it for all I care.

Why is this so hard to understand?? [;)]

No the game is not too expensive.
Its about the absurdness of having to pay shipping/taxes for something I don't want.

Than don't buy it (or wait until the European warehouse opens, so shipping cost are lower...). You haven't got a choice with this, I'm afraid...

[radic202]

ORIGINAL: sanderz

ORIGINAL: jeffk3510

ORIGINAL: radic202





Yep can you believe it? Your like 100 times further away?? And on another thread those in the US are simply playing $8.00 to $9.00 for delivery?? WTF? All I ask is that a cheaper delivery fee be an option. Then I will purchase the game, otherwise will be content with my new PS4 and Xbox One that come out Friday of this week and 1 week later.

I live in the Kansas - US, and my shipping was $12. My total was $186.98... far from breaking the bank vs my other hobbies (deer hunting anyone?)

How do you guys plan on Matrix kicking out games, supporting them, and continuing to make more of them if we pay next to nothing for our games?

I recall being a kid and going into a store and paying $10-15 for a computer game. That was also 1990.

I also recall that each and everyone of us here have different financial situations, but Matrix offers a game at a price that the market dictates. Some can afford that, some can't. If they think they can get more for the game, they will try and do that. If they think they should sell it for less, they will do that as well.
If you feel like they're the ones adding the VAT and all of the other requirements of $ to get it into your country then please think again. I HIGHLY doubt they charged $30, when it only costs them $5. But, that is assuming.

I have a fair grasp on shipping costs, IN the US. I run a trading company, that is all we do. That is our largest expense by far, and shipping ISN'T cheap by any means.

Now on the DD only, I have no idea.. I don't make those calls.

This game is a whole nother animal compared to other computer games IMO. Right or wrong.

I do not know how the VAT works, shipping from country to country. Hell, I don't even know what country these are shipping out of, I just know I'll pay whatever I think is fair to get a game I would like. I am not saying anyone here is right or wrong for their thinking of fair... every place is different, and I won't pretend to be an expert.

I paid close to $200 bucks, and I am ok with that knowing I will play this game for a long time I think.

ALSO, paying that much for something means I will spend more time on it vs something I bought for dirt cheap or was given for free. I have more money invested in it...WHICH, I don't think was Matrix's plan, but it could be.

I guess what I am saying is, Matrix has this product for sale with the selected options (maps, no DD only.. yada yada) for reasons the majority if all of us do not know. What I do feel is they have offered it to us at what I consider a reasonable rate for a game that will offer hours of replay ability, and have ongoing support and improvement.

Thanks - jk

nice to know you only paid $12 but some of us paid $50

also, your long post misses the point entirely, i haven't noticed anyone complaining about the cost of the game - the issue is no direct download only - an issue which cost us a hell of a lot more than you have had to pay, and all for something that is not needed

Wow, $186.00 and he lives in the US?? And only $12.00 for shipping? Unless he purchased the map as well, then that is your purgative and we do have the option NOT to purchase it! And still both manuals and map at $12.00 shipping? Awesome!

MY ENTIRE POINT is NOT the price of the game: it is the ridiculous amount I have to pay to get it to me.

If I had a $12.00 option for shipping the game to me? I would be enjoying it like all the rest of you and been on my merry way. But no, I pay the exact same rate as if I lived in Australia or the land of the Kiwis, heck if I lived on Wallis & Futuna Islands, I would gladly pay that $50.00 to get it to me. I am in Canada, not overseas!

I am getting angry at this because it seems that those who are willing to "waste" and waste is the correct term here when you are giving FedEx $50.00 of your hard earned money to get bragging rights "that my Epeen" has more money then your "Epeen" kind of thing. I have the money to purchase the game 100 times over and not make a dent on my credit card statement but I do also have the smarts not to be taken to the cleaners by outrageous shipping charges to my country, which happens to be a little North of the US, not on another continent, not another planet but for many a short drive North.

I ask my American Friends, if they were charged over $50.00 plus a 50/50 chance of having a Custom Excise Tax added (not blaming Matrix here) to their purchase, would they all feel so inclined to by it at the same prices the rest of the gaming world is? Then to come over here and "rub it in" with a hobby is a hobby is a hobby?

[Maesphil74]

ORIGINAL: Centuur

ORIGINAL: Fleming

Axel: For the umtpieth time:

the problem is NOT the price of game.
I'm willin to pay the game/manuals/second monitors/ADG coffeemugs that you need etc.
If the game was priced 90 euro: no problemo

The option several people want is this:
pay for the game/manuals and then tick a box 'please throw the manuals in the bin, I don't want to pay shipping/taxes on them'


So, 78 euro for the game + manuals; good for me.
BUT DON'T SHIP THE MANUALS
I would have paid for the manuals by the time I confirmed the order, so I can choose NOT to have them shipped as I have no use for them and I don't want to pay 50-60 euros extra for them to have something I don't need. Keep them in the states in a vault with my name on it for all I care.

Why is this so hard to understand?? [;)]

No the game is not too expensive.
Its about the absurdness of having to pay shipping/taxes for something I don't want.

Than don't buy it (or wait until the European warehouse opens, so shipping cost are lower...). You haven't got a choice with this, I'm afraid...

Excactly.
And that's why several people keep on venting their frustration about this.
Hopefully if enough people insist on this and sales are lower than expected, Matrix will offer download only (FOR THE SAME PRICE) soon.
What else can we do?

We can only try to have the option.

When nobody would be complaining but just going 'pff, I don't care, back to playing football manager 14'; Matrix would not have the extra sales AND would not have this feedback of why.
At least we are saying WHY we are not considering buying.
You guys can just continue to play the game; we"re not reaching out to you [8D]

If I don't eat well in a restaurant I have 2 options:
shut my mouth, leave and never come back.
or:
criticise the food so the chef can adjust his cooking if the remarks are uttered by several clients.
Its called feedback [:D]

[sanderz]

ORIGINAL: Centuur

You haven't got a choice with this, I'm afraid...

this is exactly what people are complaining about - no choice

but what makes it worse is that Matrix seem to have chosen to do this for no good reason - i don't think any of the other matrix games have this restriction

why have they done this?

do matrix make more money this way?

[AxelNL]

ORIGINAL: Fleming

ORIGINAL: Centuur

ORIGINAL: Fleming

Axel: For the umtpieth time:

the problem is NOT the price of game.
I'm willin to pay the game/manuals/second monitors/ADG coffeemugs that you need etc.
If the game was priced 90 euro: no problemo

The option several people want is this:
pay for the game/manuals and then tick a box 'please throw the manuals in the bin, I don't want to pay shipping/taxes on them'


So, 78 euro for the game + manuals; good for me.
BUT DON'T SHIP THE MANUALS
I would have paid for the manuals by the time I confirmed the order, so I can choose NOT to have them shipped as I have no use for them and I don't want to pay 50-60 euros extra for them to have something I don't need. Keep them in the states in a vault with my name on it for all I care.

Why is this so hard to understand?? [;)]

No the game is not too expensive.
Its about the absurdness of having to pay shipping/taxes for something I don't want.

Than don't buy it (or wait until the European warehouse opens, so shipping cost are lower...). You haven't got a choice with this, I'm afraid...

Excactly.
And that's why several people keep on venting their frustration about this.
Hopefully if enough people insist on this and sales are lower than expected, Matrix will offer download only (FOR THE SAME PRICE) soon.
What else can we do?

We can only try to have the option.

When nobody would be complaining but just going 'pff, I don't care, back to playing football manager 14'; Matrix would not have the extra sales AND would not have this feedback of why.
At least we are saying WHY we are not considering buying.
You guys can just continue to play the game; we"re not reaching out to you [8D]

If I don't eat well in a restaurant I have 2 options:
shut my mouth, leave and never come back.
or:
criticise the food so the chef can adjust his cooking if the remarks are uttered by several clients.
Its called feedback [:D]

Order and eat first, than you can criticise.

[Maesphil74]

ORIGINAL: AxelNL

ORIGINAL: Fleming

ORIGINAL: Centuur




Than don't buy it (or wait until the European warehouse opens, so shipping cost are lower...). You haven't got a choice with this, I'm afraid...

Excactly.
And that's why several people keep on venting their frustration about this.
Hopefully if enough people insist on this and sales are lower than expected, Matrix will offer download only (FOR THE SAME PRICE) soon.
What else can we do?

We can only try to have the option.

When nobody would be complaining but just going 'pff, I don't care, back to playing football manager 14'; Matrix would not have the extra sales AND would not have this feedback of why.
At least we are saying WHY we are not considering buying.
You guys can just continue to play the game; we"re not reaching out to you [8D]

If I don't eat well in a restaurant I have 2 options:
shut my mouth, leave and never come back.
or:
criticise the food so the chef can adjust his cooking if the remarks are uttered by several clients.
Its called feedback [:D]

Order and eat first, than you can criticise.

Oh but the problem in this case is not the food. The problem in this restaurant is the service when ordering the food...
I entered allready and tried to order several times.

The waiter keeps telling me he needs 50 euro for the ketchup with my French fries. But I don't want any ketchup, sir.
Yeah, I know, but I'm going to bring you some and that's still 50 euros then.

Can I speak to the manager?

[jeffk3510]

ORIGINAL: Fleming

Axel: For the umtpieth time:

the problem is NOT the price of game.
I'm willin to pay the game/manuals/second monitors/ADG coffeemugs that you need etc.
If the game was priced 90 euro: no problemo

The option several people want is this:
pay for the game/manuals and then tick a box 'please throw the manuals in the bin, I don't want to pay shipping/taxes on them'


So, 78 euro for the game + manuals; good for me.
BUT DON'T SHIP THE MANUALS
I would have paid for the manuals by the time I confirmed the order, so I can choose NOT to have them shipped as I have no use for them and I don't want to pay 50-60 euros extra for them to have something I don't need. Keep them in the states in a vault with my name on it for all I care.

Why is this so hard to understand?? [;)]

No the game is not too expensive.
Its about the absurdness of having to pay shipping/taxes for something I don't want.

That is like saying, I want to buy just the car, but please don't include the tires, they're too expensive and I don't want them.

They're offering the product, at this time, with the manuals and the shipping to get it to you.

If you don't want it that way at this time, don't buy it.

I WOULD bet a heavy penny that they will offer as JUST a DD at some point in the future after this game's NEWNESS and RELEASE frenzy has worn off...

[jeffk3510]

ORIGINAL: radic202

ORIGINAL: sanderz

ORIGINAL: jeffk3510



I live in the Kansas - US, and my shipping was $12. My total was $186.98... far from breaking the bank vs my other hobbies (deer hunting anyone?)

How do you guys plan on Matrix kicking out games, supporting them, and continuing to make more of them if we pay next to nothing for our games?

I recall being a kid and going into a store and paying $10-15 for a computer game. That was also 1990.

I also recall that each and everyone of us here have different financial situations, but Matrix offers a game at a price that the market dictates. Some can afford that, some can't. If they think they can get more for the game, they will try and do that. If they think they should sell it for less, they will do that as well.
If you feel like they're the ones adding the VAT and all of the other requirements of $ to get it into your country then please think again. I HIGHLY doubt they charged $30, when it only costs them $5. But, that is assuming.

I have a fair grasp on shipping costs, IN the US. I run a trading company, that is all we do. That is our largest expense by far, and shipping ISN'T cheap by any means.

Now on the DD only, I have no idea.. I don't make those calls.

This game is a whole nother animal compared to other computer games IMO. Right or wrong.

I do not know how the VAT works, shipping from country to country. Hell, I don't even know what country these are shipping out of, I just know I'll pay whatever I think is fair to get a game I would like. I am not saying anyone here is right or wrong for their thinking of fair... every place is different, and I won't pretend to be an expert.

I paid close to $200 bucks, and I am ok with that knowing I will play this game for a long time I think.

ALSO, paying that much for something means I will spend more time on it vs something I bought for dirt cheap or was given for free. I have more money invested in it...WHICH, I don't think was Matrix's plan, but it could be.

I guess what I am saying is, Matrix has this product for sale with the selected options (maps, no DD only.. yada yada) for reasons the majority if all of us do not know. What I do feel is they have offered it to us at what I consider a reasonable rate for a game that will offer hours of replay ability, and have ongoing support and improvement.

Thanks - jk

nice to know you only paid $12 but some of us paid $50

also, your long post misses the point entirely, i haven't noticed anyone complaining about the cost of the game - the issue is no direct download only - an issue which cost us a hell of a lot more than you have had to pay, and all for something that is not needed

Wow, $186.00 and he lives in the US?? And only $12.00 for shipping? Unless he purchased the map as well, then that is your purgative and we do have the option NOT to purchase it! And still both manuals and map at $12.00 shipping? Awesome!

MY ENTIRE POINT is NOT the price of the game: it is the ridiculous amount I have to pay to get it to me.

If I had a $12.00 option for shipping the game to me? I would be enjoying it like all the rest of you and been on my merry way. But no, I pay the exact same rate as if I lived in Australia or the land of the Kiwis, heck if I lived on Wallis & Futuna Islands, I would gladly pay that $50.00 to get it to me. I am in Canada, not overseas!

I am getting angry at this because it seems that those who are willing to "waste" and waste is the correct term here when you are giving FedEx $50.00 of your hard earned money to get bragging rights "that my Epeen" has more money then your "Epeen" kind of thing. I have the money to purchase the game 100 times over and not make a dent on my credit card statement but I do also have the smarts not to be taken to the cleaners by outrageous shipping charges to my country, which happens to be a little North of the US, not on another continent, not another planet but for many a short drive North.

I ask my American Friends, if they were charged over $50.00 plus a 50/50 chance of having a Custom Excise Tax added (not blaming Matrix here) to their purchase, would they all feel so inclined to by it at the same prices the rest of the gaming world is? Then to come over here and "rub it in" with a hobby is a hobby is a hobby?

I can't honestly give you an answer, as I've never had to deal with that.