PBEM problem

[ericbabe]

ORIGINAL: RedComet
I have tried to play against AI but it is not working as well, playing the tutorial I got the same error after turn 2, i.e. always I hit end turn. (played twice).

I'm not seeing any crash with the local game on any of my machines here. I wonder if there is some issue with the Italian localization of your system? Sometimes the localization settings add something to the strings for which the game does not have a character in the font. I don't understand why this would only be happening in the beta update however. If you're seeing a local crash, the problem is probably not with PBEM, I should think. Is anyone else seeing a crash in the tutorial scenario with the beta update?

[AlessandroD]

I played again with the 1.03 and all gone well, don't know why. Anyhow I reinstalled the game before install the last beta patch.

PBEM problem is still existing though, do you have checked my game on server?

[ericbabe]

I just looked at your save file. There doesn't seem to be any problem with the file itself, and it opened properly in the V1.0.3 version on my developer machine. I notice that the server indicates that "Player ALE_DEM is actually playing" which I think means the server thinks one of you has the game checked out right now. This might be why it's failing to send you a new version of the game. I'll have to check with the Slitherine technical guys to see whether I'm handling this condition wrong or whether the server resets this condition after a while.

[ericbabe]

I'd like to see what is happening when your PBEM crashes. Would you mind sending me your login information via private message or at my email (ericbabe@west-civ.com)? This would let me try to download your game and see whether I can get it working with V1.0.3. (I might also need your game serial number too.) I might also need your PBEM-opponent's login info as well, since it might be his turn.

I talked to the Slitherine technical guys today and they say that the fact that your game is listed as "ALE_DEM is actually playing" shouldn't cause any problem -- ALE_DEM should be able to download the game again if necessary -- so that shouldn't be an issue.

[AlessandroD]

Ericbabe, email sent!

Thanks [:)]

[AlessandroD]

The problem seems resolved, I was able to play my turn.

I will write you a feedback after a couple of turns again and, especially, after the next upgrade if we will do it.

I don't know if you made something or if we messed up upgrading the game anyhow thanks for the support! [:)]

[ericbabe]

I'm glad to hear things are working now. I look forward to reading how your AAR turns out.

[AlessandroD]

We played a couple of turns without problem but I'm still waiting to know if after 1.04 upgrade all will be ok.

Anyhow I just started another game with the last beta patch and everything is ok at the moment.

[ericbabe]

I'm glad to hear things are going alright. Please let us know if there are any problems.