ERROR When starting game

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battlerbritain
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Joined: Sat Nov 02, 2013 10:11 am

RE: ERROR When starting game

Post by battlerbritain »

I'm getting this as well after installing the Germany Reforged. Fine after installing the 2.10 update, then downloaded the Reforged and am getting x4 error popups about couldn't find the disc.

I've also got an HP printer installed (HP Envy 4500). Printer is off.

And running XP (yes, I know, but I couldn't be bothered updating just yet.)

Somerset, Uk
floyd17
Posts: 91
Joined: Sat Dec 22, 2001 10:00 am
Location: Ellicott, Colorado

RE: ERROR When starting game

Post by floyd17 »

I have reinstalled game and updates thru 2.10 and game works fine, at least it loads and you can start a scenario. I have restarted the computer and updated to Germany Reforged, restarted computer and tried the game: same issues. Maybe when my disk arrives I can try it. Am out of ideas. Thanks
floyd17
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Joined: Sat Dec 22, 2001 10:00 am
Location: Ellicott, Colorado

RE: ERROR When starting game

Post by floyd17 »

As notice that a screen shows up thanking me for installing Germany Reforged -Is this because of the lastest update or did I not get a clean uninstall. If I didn't get a clean uninstall please advise. Thankyou
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Erik Rutins
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RE: ERROR When starting game

Post by Erik Rutins »

Could you all please check via Windows Update to make sure your computers are completely up to date as far as Microsoft is concerned?
Erik Rutins
CEO, Matrix Games LLC


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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.
floyd17
Posts: 91
Joined: Sat Dec 22, 2001 10:00 am
Location: Ellicott, Colorado

RE: ERROR When starting game

Post by floyd17 »

I have ran windows update and it tells me that I am up to date. I tried reinstalls and I get the same error message when I load Germany Reforged. When I get my disk hopefully the problem will go a away. I appricate the help, but am out of ideas. I still am trying to find the ini file, but no luck. Any ideas, could the file be hidden? Thanks again
floyd17
Posts: 91
Joined: Sat Dec 22, 2001 10:00 am
Location: Ellicott, Colorado

RE: ERROR When starting game

Post by floyd17 »

I have been able to down load the free download of a game before I got the disk.
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CapnDarwin
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RE: ERROR When starting game

Post by CapnDarwin »

The Flashpoint.ini file is located in the game's main folder. If it is missing the game will make a new one. I don't think the ini file is the problem. Does Red Storm without the DLC work for you?
OTS is looking forward to Southern Storm getting released!

Cap'n Darwin aka Jim Snyder
On Target Simulations LTD
floyd17
Posts: 91
Joined: Sat Dec 22, 2001 10:00 am
Location: Ellicott, Colorado

RE: ERROR When starting game

Post by floyd17 »

Red Storm works fine until I load Germany Reforged. When I try to start the game after loading Germany Reforged, that is when the error shows up. I hit continue and the game does go on.
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CapnDarwin
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RE: ERROR When starting game

Post by CapnDarwin »

Thanks. That info helps narrow down the failure point.
OTS is looking forward to Southern Storm getting released!

Cap'n Darwin aka Jim Snyder
On Target Simulations LTD
floyd17
Posts: 91
Joined: Sat Dec 22, 2001 10:00 am
Location: Ellicott, Colorado

RE: ERROR When starting game

Post by floyd17 »

NEW Proble: Received Germany Reforged DVD and I get this error: Failed to open output file. I tried it on another computer and get same error. Am I the only one?
floyd17
Posts: 91
Joined: Sat Dec 22, 2001 10:00 am
Location: Ellicott, Colorado

RE: ERROR When starting game

Post by floyd17 »

NEW Proble: Received Germany Reforged DVD and I get this error: Failed to open output file. I tried it on another computer and get same error. Am I the only one?
JWW
Posts: 1694
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Location: Louisiana, USA

RE: ERROR When starting game

Post by JWW »

ORIGINAL: Erik Rutins

Could you all please check via Windows Update to make sure your computers are completely up to date as far as Microsoft is concerned?

Fully updated except it wants me to update to Windows 10, which I am not going to do on this computer. It is an older Dell, and Dell has not tested Windows 10 on it. I'm buying a new one in the next couple of months anyway.
floyd17
Posts: 91
Joined: Sat Dec 22, 2001 10:00 am
Location: Ellicott, Colorado

RE: ERROR When starting game

Post by floyd17 »

Same with mine, fully updated and it wants me to update to windows 10, not until I have to. I have been fighting with Germany Reforged since it was release. No problems on other games and download I have purchased. At a lost.
floyd17
Posts: 91
Joined: Sat Dec 22, 2001 10:00 am
Location: Ellicott, Colorado

RE: ERROR When starting game

Post by floyd17 »

I had GEEKSQUAD check my computer and they tried to installed Germany Reforged. They had same issues as I did. They thought the issue lyies with the lastest update. Do I need to report this anywhere else. I thanks you for your ideas and help. Hopefully the problem will resolve it self.
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CapnDarwin
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RE: ERROR When starting game

Post by CapnDarwin »

Floyd and JW. I know Floyd has the DVD. JW do you have one as well? Next question and it may have been asked, but my brains are mush tracking all these issues and posts. Is your Red Storm Game Matrix or Steam? If you have the Steam version of Red Storm and the Matrix DLC, you need to use your Matrix DLC serial number and register that on Steam and then have Steam install the DLC.

Now if your Game and DLC are Matrix then we need to keep digging.
OTS is looking forward to Southern Storm getting released!

Cap'n Darwin aka Jim Snyder
On Target Simulations LTD
JWW
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Location: Louisiana, USA

RE: ERROR When starting game

Post by JWW »

Matrix, Matrix, no DVD.
floyd17
Posts: 91
Joined: Sat Dec 22, 2001 10:00 am
Location: Ellicott, Colorado

RE: ERROR When starting game

Post by floyd17 »

I reloaded Redstrom from the DVD, updates were from Matrix and the Germany Reforged was tried from the DVD, would not load. So I used the Germany Reforged downloaded that I received from the members site. I get the same error- as reported before, but after pressing continue several times the game screen comes up and the game work. I have played a little. Hope this helps. If you need more information just let me know. Thanks again
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CapnDarwin
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RE: ERROR When starting game

Post by CapnDarwin »

Floyd are you starting from the launcher or running straight from the FPRS.exe? If not can you try starting from the FPRS.exe and let me know if you get stuck starting. Are you getting the two intro videos playing?
OTS is looking forward to Southern Storm getting released!

Cap'n Darwin aka Jim Snyder
On Target Simulations LTD
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CapnDarwin
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RE: ERROR When starting game

Post by CapnDarwin »

I should also add we may have a working fix for the weird "Needs drive" bug. We will be testing it more to be sure.
OTS is looking forward to Southern Storm getting released!

Cap'n Darwin aka Jim Snyder
On Target Simulations LTD
battlerbritain
Posts: 205
Joined: Sat Nov 02, 2013 10:11 am

RE: ERROR When starting game

Post by battlerbritain »

An update on my Reforged problem: it's no longer happening!!

The only thing that has changed is that my AVG Virus checker has just done a major update.

Now I start Flashpoint and no more 'Click to Continues', starting from clicking either the exe or clicking a shortcut.

Baffled as to why, but happy.
Somerset, Uk
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