Latest Information on Black Screen, Crash and Performance Issue

[Erik Rutins]

The first post has been updated to reflect the new 1.0.2.6 update, which we recommend for all players. Please note this important advice:

IMPORTANT NOTE: If you are still having any crash or launch issues with DW2, we recommend taking the following steps prior to playing with 1.0.2.6 to make sure corruption from previous crashes is not causing any ongoing issues:
1. Delete the gamesettings and gamestartsettings files in the /data/ sub-folder of your installation directory (In Steam right-click on the game in your library, then choose Properties -> Local Files -> Browse. On GOG you can find this through Manage Installation -> Show Folder)
2. Delete any old saved games in the /data/savedgames sub-folder of your installation directory.
3. Verify all installation files (in Steam right-click on the game in your library, then choose Properties -> Local Files -> Verify Integrity of Game Files. On GOG it is Manage Installation -> Verify/Repair).
4. If you still experience issues, please check in on the tech support sub-forum at Matrix Games or Steam and follow the reporting procedures there to share your log files with us.

[Erik Rutins]

Based on yesterday's reports, we did find a few issues that could cause new hangs/freezes/crashes with 1.0.2.6. We've released a 1.0.2.7 Hotfix for those who are willing to try a manual update, otherwise these issues will be fixed in a normal update on Monday:

You can find the hotfix here:

https://www.matrixgames.com/forums/view ... 6&t=381865

[Erik Rutins]

This has been replaced by the State of the Game and Update Roadmap here:

https://www.matrixgames.com/forums/view ... 1&t=382013