ORIGINAL: Fabius421
Very VERY Bad fact !!!!! This is the fourth product that I had buied from you (and the others are all good situations......)
I'm glad the others were good experiences, I'm sorry about this one. Frankly we still don't know how a corrupt file got up there given the checks it went through. I think the only real explanation is that one of the checks that should have been done wasn't done and we'll make doubly sure all checks are done in the future.
This is the first time we've had an issue like this where a digital download was corrupt at release. It would have been resolved much faster if it hadn't already been after business hours and the file itself hadn't been so large, which made everything take much longer to fix.