No refund policy

[Freyr Oakenshield]

I don't watch any Matrix/Slitherine games before buying them--I know what I like and I've never been disappointed. But I sometimes watch 'em after the purchase if I want to observe gameplay and learn how to play better.

[Zovs]

I get most of my games on Matrix, and few on Steam and other places.

I do like seeing my statistics via Steam, since I started using Steam for 'tracking' I have noticed the following:

WitW: 50 hours
WitE: 100 hours
TOAW IV: 2,736 hours

Only God knows how many hours before Steam and also with the Panzer Command Series. lol

[Freyr Oakenshield]

ORIGINAL: Zovs

I get most of my games on Matrix, and few on Steam and other places.

I do like seeing my statistics via Steam, since I started using Steam for 'tracking' I have noticed the following:

WitW: 50 hours
WitE: 100 hours
TOAW IV: 2,736 hours

Only God knows how many hours before Steam and also with the Panzer Command Series. lol

I only use Steam for Matrix/Slitherine games that have lots of DLCs or if the game's .exe file is very large (e.g. more than 2 GB or something...).

[Erik Rutins]

Going to lock this up - if you ever have an issue getting one of our games to run, please reach out to us. We are happy to help and there are options beyond the official posted policy available to our support staff depending on the situation.

It's also worth adding that I just heard from our support. They were able to troubleshoot the issue with the original poster and get WITP:AE working fine on his system.

Regards,

- Erik