Physical Shipment Status

This new stand alone release based on the legendary War in the Pacific from 2 by 3 Games adds significant improvements and changes to enhance game play, improve realism, and increase historical accuracy. With dozens of new features, new art, and engine improvements, War in the Pacific: Admiral's Edition brings you the most realistic and immersive WWII Pacific Theater wargame ever!

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Hanzberger
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RE: Physical Shipment Status

Post by Hanzberger »

AHH GOOD NEWS I think I may be getting it today~! Of course we are getting slammed with rain so it will probably be soggy. Hey if I didn't have bad luck I wouldn't have any luck at all. [:(]
Playing Scen 2 vs Ai currently

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Prince of Eckmühl
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RE: Physical Shipment Status

Post by Prince of Eckmühl »

ORIGINAL: Kull

And like several others here, my AE case was cracked - not in pieces, but the top left side has a 2-inch crack running down the side.

I'm relatively certain that the crack in the AE case was caused by the manual being slightly smaller than the case itself. When pressure is placed downward on the either side, and there's no place for the other side to go, the manual is pressed INTO the case, and the latter cracks along a seam that's perpendicular to the force. If the manual had been larger than the case, or a piece of cardboard inserted between case and manual, I don't think that the case would have been damaged. I emailed Erik about this already. If nothing else, I wanted Matrix to learn from it.

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Kull
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RE: Physical Shipment Status

Post by Kull »

ORIGINAL: Prince of Eckmühl
ORIGINAL: Kull

And like several others here, my AE case was cracked - not in pieces, but the top left side has a 2-inch crack running down the side.

I'm relatively certain that the crack in the AE case was caused by the manual being slightly smaller than the case itself. When pressure is placed downward on the either side, and there's no place for the other side to go, the manual is pressed INTO the case, and the latter cracks along a seam that's perpendicular to the force. If the manual had been larger than the case, or a piece of cardboard inserted between case and manual, I don't think that the case would have been damaged. I emailed Erik about this already. If nothing else, I wanted Matrix to learn from it.

PoE (aka ivanmoe)

Good analysis. I think the case is inherently flimsy (walls are too thin), but yes, the fact the manual is placed in such a way that none of it's weight is borne by supporting case walls? Absolutely a major contributor.
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Hanzberger
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RE: Physical Shipment Status

Post by Hanzberger »

[:D][:D][:D]Finally got my game today and it was in great condition. I think its the luck of the draw as far as condition goes. Something heavy lands on it in transit and hence your damage.
Playing Scen 2 vs Ai currently

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Kull
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RE: Physical Shipment Status

Post by Kull »

ORIGINAL: Hanzberger

[:D][:D][:D]Finally got my game today and it was in great condition. I think its the luck of the draw as far as condition goes. Something heavy lands on it in transit and hence your damage.

Glad to hear it finally made it! Those us with UPS shipments at least had the ability to watch our package move across the country, however slowly. Pretty frustrating for those of you who drew the USPS "short straw" and just knew that it was in transit.....somewhere......[:(]
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Prince of Eckmühl
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RE: Physical Shipment Status

Post by Prince of Eckmühl »

One final comment on this and then I'll let the whole thing go. I've bought several games from another wargame publisher that puts a piece of cardboard between case and manual when they "ship and handle" them. I never knew why, but now I do. [:(]


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V22 Osprey
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RE: Physical Shipment Status

Post by V22 Osprey »

My game is now a 45 minute drive away from my house, but because the Postal guys out here don't deliver mail on sundays, I'm screwed until Monday.[:@]
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Buck Beach
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RE: Physical Shipment Status

Post by Buck Beach »

ORIGINAL: V22 Osprey

My game is now a 45 minute drive away from my house, but because the Postal guys out here don't deliver mail on sundays, I'm screwed until Monday.[:@]


I say this with all sincerity, if it wasn't for bad luck you'd have no luck at all . I really feel for you
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Prince of Eckmühl
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RE: Physical Shipment Status

Post by Prince of Eckmühl »

ORIGINAL: Buck Beach

I say this with all sincerity, if it wasn't for bad luck you'd have no luck at all .

Gloom, despair and agony, aus-pree!
[;)]
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wworld7
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RE: Physical Shipment Status

Post by wworld7 »

The US Postal Service ONLY delivers Express Mail on Sunday. I don't believe NWS has this option for shipping. And if they did you probably couldn't afford the extra charge, otherwise you would have ordered from Matrix and already have the game in your hands.

Monday is only one more day and your package will arrive and will bring you happiness.



Flipper
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V22 Osprey
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RE: Physical Shipment Status

Post by V22 Osprey »

ORIGINAL: flipperwasirish

The US Postal Service ONLY delivers Express Mail on Sunday. I don't believe NWS has this option for shipping. And if they did you probably couldn't afford the extra charge, otherwise you would have ordered from Matrix and already have the game in your hands.

Monday is only one more day and your package will arrive and will bring you happiness.

Nope, with NWS, all you have to do is call and I can get anykind of shipping I want if I pay.My parents or me myself don't mind paying extra for shipping if it gets here faster, however we do mind paying an extra $15 for the game itself when we dont have to(Matrix=$90, NWS=$75).Infact, if we would have know it to take this long we would have paid extra to get this thing shipped faster. But oh well, I can wait. I'm not going to give you the satisfaction. Don't hate.[;)]
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SuluSea
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RE: Physical Shipment Status

Post by SuluSea »

ORIGINAL: V22 Osprey



Nope, with NWS, all you have to do is call and I can get anykind of shipping I want if I pay.My parents or me myself don't mind paying extra for shipping if it gets here faster, however we do mind paying an extra $15 for the game itself when we dont have to(Matrix=$90, NWS=$75).Infact, if we would have know it to take this long we would have paid extra to get this thing shipped faster.

This is no revelation.

You do realize this weboards bandwidth, patches, and the customer service provided by Matrix isn't free? Matrix provides outstanding customer support, while I'm sure they enjoy their work those people need to get paid.

Some may see it different but I see it as a lack of class or extremely poor judgement by you posting on Matrix's weboard you can get it cheaper elsewhere. People are smart enough to realize other vendors may have it cheaper if enough members log in and infer "see how shrewd I am, I got it cheaper elsewhere" this great site would fold up like a tent in a hurricane.
"There’s no such thing as a bitter person who keeps the bitterness to himself.” ~ Erwin Lutzer
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V22 Osprey
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RE: Physical Shipment Status

Post by V22 Osprey »

ORIGINAL: SuluSea
ORIGINAL: V22 Osprey



Nope, with NWS, all you have to do is call and I can get anykind of shipping I want if I pay.My parents or me myself don't mind paying extra for shipping if it gets here faster, however we do mind paying an extra $15 for the game itself when we dont have to(Matrix=$90, NWS=$75).Infact, if we would have know it to take this long we would have paid extra to get this thing shipped faster.

This is no revelation.

You do realize this weboards bandwidth, patches, and the customer service provided by Matrix isn't free? Matrix provides outstanding customer support, while I'm sure they enjoy their work those people need to get paid.

Some may see it different but I see it as a lack of class or extremely poor judgement by you posting on Matrix's weboard you can get it cheaper elsewhere. People are smart enough to realize other vendors may have it cheaper if enough members log in and infer "see how shrewd I am, I got it cheaper elsewhere" this great site would fold up like a tent in a hurricane.

Well, when I posted I was pretty mad at that guy, he tried to tell me what I can and can't afford, just because he has problem with me.I'm not going to let "Flipperwash"(or what ever his name is) call me poor and get away with it.
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Iridium
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RE: Physical Shipment Status

Post by Iridium »

ORIGINAL: V22 Osprey
Well, when I posted I was pretty mad at that guy, he tried to tell me what I can and can't afford, just because he has problem with me.I'm not going to let "Flipperwash"(or what ever his name is) call me poor and get away with it.

The way I read it, he was simply saying that if you were already at a budget of said dollars then you can't have it all so you had to make a choice. You are far too quick to take offense, he was not attempting to snub you in any way.
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wworld7
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RE: Physical Shipment Status

Post by wworld7 »

ORIGINAL: V22 Osprey

Well, when I posted I was pretty mad at that guy, he tried to tell me what I can and can't afford, just because he has problem with me.I'm not going to let "Flipperwash"(or what ever his name is) call me poor and get away with it.

First, I never called or implied you or your family were poor. You were the one who said you could not afford to buy WITP-AE from Matrix directly. Yet, you contine to whine about not having the game yet.

Second, you're mad at me because I said you couldn't afford Express Mail? Since it would have cost less to have just ordered from Matrix rather than a 3rd party (plus express shipping) you confuse me here.

Then you say your parents would have paid for Express shipping. At this point your argument for being financially frugal (this does not mean poor) went out the window if in fact you would have paid more for express shipping. As it means its okay to spend more money for the game from NWS than get it from Matrix. I am at a loss.

Having money (rich) or not having money (poor) is not a factor in assessing a man or a woman. It is what is inside the person not what's in their wallet that is important.

Thankfully tomorrow is Monday and you will have the game and no more reason to complain.

Be well,

Flipper
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V22 Osprey
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RE: Physical Shipment Status

Post by V22 Osprey »

Here's my point:

NWS has AE for $75.Overnight shipping from UPS is around $30 I believe.Matrix is $90 plus $10.85 just for the standard shipping.So basicly, if I would pay the same amount of money from NWS, I would have overnight shipping, while for the same amount of money at Matrix, it would still take like 3-4 days to get here.So I would be getting quicker shipment for the same amount of money from NWS.I wouldn't mind ordering directly from Matrix, but as I said in an earlier post, because my parents found NWS and the cheaper prices, I can't convince them to order from Matrix.You of all people should understand that since alot of the guys on here are parents and you guys know how that you have to save money whenever possible.

I have nothing against Flipperwasirish, but I still get the vive he has a problem with me.But as he said, tomorrow hopefully it comes and he doesn't have to worry about me anymore.The problem is that since we're communicating in Text, I dont know if Flipperwash is serious, or if he is being sarcastic.



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rjopel
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RE: Physical Shipment Status

Post by rjopel »

Except that if you'f have ordered it from Matrix you could have downloaded it the day you ordered it and then we'd have been able to skip the whole gripe session that you don't have the game yet.
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wworld7
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RE: Physical Shipment Status

Post by wworld7 »

V22,

I have no problem with you.

What was tiring was your repeated complaining about not having the game. When by your own admission you ordered from NWS. The added delay compared to Matrix customers is a result of this choice you and your parents made (for whatever reason).

Continuing to whine about it (and that is how many of your posts come across) is not accepting responsibility for the choice you made.

Trying to take into account the time difference you are probably somewhere around 15 hours or so away from delivery.

Once again, I wish you good luck, as this puppy is a monster.

Be well,

Flipper
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Erik Rutins
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RE: Physical Shipment Status

Post by Erik Rutins »

Everyone, please let's give this saga a rest and preserve this thread for folks who actually have questions or need help regarding their physical shipments from us. Take the discussion to a new thread if you all want to continue it please.

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC


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JSBoomer
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RE: Physical Shipment Status

Post by JSBoomer »

On that note I've yet to recive my copy in the mail, and I ordered on the 27th. Is there anyone else still waiting? I'm not in a panic yet; however I will be going away in a month...
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