Game freezing up and not working properly

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Grotius
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Joined: Fri Oct 18, 2002 5:34 pm
Location: The Imperial Palace.

RE: Game freezing up and not working properly

Post by Grotius »

I turned the shadows down all the way, and that seems to have fixed it for me. I do get out-of-memory errors after 50 turns or so, but I assume that's a separate issue.
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M1ltiades
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Joined: Fri Dec 25, 2009 5:13 pm

RE: Game freezing up and not working properly

Post by M1ltiades »

The attachment (executable) doesn't work for games bought thru Impulse:


Get a pop-up indicating:

"There is an error with your serial number as entered. Please go to www.matrixgames.com/helpdesk for assistance. Error code Unknown"

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Erik Rutins
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RE: Game freezing up and not working properly

Post by Erik Rutins »

Unfortunately, we didn't have anything to do with the master that was supplied to Impulse. I'm surprised to hear it's referencing our serial code system though as we didn't supply any serial numbers for them either. I'll have to ask Bob to help out with this.
Erik Rutins
CEO, Matrix Games LLC


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Ntronium
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RE: Game freezing up and not working properly

Post by Ntronium »

No, the debug version only works with versions purchased from Matrix[/align]
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Erik Rutins
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RE: Game freezing up and not working properly

Post by Erik Rutins »

Aha, I misunderstood. Didn't realize that was specifically the debug version being discussed.
Erik Rutins
CEO, Matrix Games LLC


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