Just wanted to throw in my 2 cents as well that I joined the site and bought UFO:ET from Matrix after seeing their customer service and help leading up to the game's release.

I got the game to work on my desktop PC w/o any problems, but I'd still like to find out if there is any work around for whatever problem I'm having on my laptop.

I did un-install, re-install on the laptop and still had the same problem.

<t> Running Windows XP (w/ SP2), on a Dell Inspiron 6000. Installed to C:/Matrix Games.<br/>
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I didn't stop my anti-virus, nor have I tried re-installing it (I was holding out before re-installing, hoping I just entered the number wrong and there was some way to re-enter the serial number w/o ...

<t> F1-F6 are the only hotkeys I remember seeing a developer mention, and those were for the global screen (f1 is real time, f2 is the next shortest time, etc.)<br/>
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As for transfering soldiers to bases, I don't think there's any need.&nbsp; It seems as though all the extra bases are just ...

<t> I can vouch for star downloader, which I used based on Matrix's suggestion.<br/>
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Worked great last night.&nbsp; After ordering, I first started the normal download, and I was doing alright.&nbsp; Between 150-200 kb/s, but not always steady.&nbsp; After a few minutes, I decided what the ...

<r> "There is an error with your serial number as entered. Please contact <EMAIL email="support@trisynergy.com">support@trisynergy.com</EMAIL> for assistance. Error Code: 0."<br/>
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Obviously the error message says Trisynergy, but I bought it from Matrix and the gamelink for support brought me ...