Search found 48 matches

by valeryvdr
Sun May 18, 2025 4:53 pm
Forum: Press Releases, News and Events from Matrix
Topic: Matrix forum moving to new address on Monday
Replies: 12
Views: 1904

Re: Matrix forum moving to new address on Monday

Yes, this should improve the forum performance and old links will be forwarded to the new address.
by valeryvdr
Sun Apr 17, 2022 1:32 am
Forum: General Discussion
Topic: New Forum Tips and Issues
Replies: 313
Views: 84810

Re: New Forum Tips and Issues

Using the management tools, they are called "Sticky" now. "Change to Sticky" is how you do so. I see now. We have to go into Edit Post, and then Change topic type. Not intuitive. Thanks! You do not need to Edit Post, you can do this by clicking at the Quick-mod tools menu at the...
by valeryvdr
Sat Mar 26, 2022 2:46 am
Forum: General Discussion
Topic: New Forum Tips and Issues
Replies: 313
Views: 84810

Re: New Forum Tips and Issues

Jason Petho wrote: Mon Mar 21, 2022 4:00 pm Any news on Pinning and Unpinning threads for moderators?
This should be operational as of now.
by valeryvdr
Mon Mar 21, 2022 4:15 pm
Forum: General Discussion
Topic: New Matrix Forum
Replies: 270
Views: 25035

Re: New Matrix Forum

When attaching multiple big files, before hitting a submit button, try to wait for Place inline button to show up against each of the attachments, then hit the submit button. I think the issue is when files are big and there are few of them, they need time to get transferred to the server before mes...
by valeryvdr
Mon Mar 21, 2022 4:01 pm
Forum: General Discussion
Topic: New Matrix Forum
Replies: 270
Views: 25035

Re: New Matrix Forum

Testing multiple files upload.
by valeryvdr
Tue Mar 01, 2022 8:26 pm
Forum: General Discussion
Topic: New Matrix Forum
Replies: 270
Views: 25035

Re: New Matrix Forum

Try CTR+F5 on your browser to reload the page, this should get rid of duplicate screenshots.
by valeryvdr
Tue Aug 13, 2019 5:16 pm
Forum: General Discussion
Topic: Unable to purchase Field of Glory II: Rise of Persia
Replies: 1
Views: 109

RE: Unable to purchase Field of Glory II: Rise of Persia

It should be fixed, please give it another try.
by valeryvdr
Fri Feb 03, 2017 3:03 am
Forum: Site Feedback
Topic: Search function in forum site working?
Replies: 24
Views: 400

RE: Search function in forum site working?

Sorry for the issue, it should be fixed now, please give it another try.
by valeryvdr
Wed Nov 23, 2016 12:18 pm
Forum: General Discussion
Topic: What the heck? Bluesnap - ughh
Replies: 11
Views: 170

RE: What the heck? Bluesnap - ughh

Sorry about that, we are investigating the issue. Would you be able to take a screenshot of the error page and email it to support@slitherine.co.uk? That would help to pinpoint the cause. Thanks.
by valeryvdr
Thu Nov 17, 2016 6:40 pm
Forum: Strategic Command WWII War in Europe
Topic: Bought game no email/code?
Replies: 40
Views: 608

RE: Bought game no email/code?

<t> Hi guys, sorry for the issue with the PayPal, we are looking into it. In a mean time, if you got an error during a PayPal transaction, please check in your PayPal account if you have been charged or not, before posting another order. If you have been charged, you will get an email from BlueSnap ...
by valeryvdr
Wed Jun 22, 2016 3:57 pm
Forum: General Discussion
Topic: Unable to puchase any games????
Replies: 13
Views: 234

RE: Unable to puchase any games????

Gary, the word wrap problem you experience, is it in the WYSIWYG editor when you are typing the post or after you post, the post is displayed running off the screen?
by valeryvdr
Wed Jun 22, 2016 1:39 am
Forum: General Discussion
Topic: Unable to puchase any games????
Replies: 13
Views: 234

RE: Unable to puchase any games????

Thanks guys for sending the source in. I think I found the problem, you must be running the website in the compatibility mode. I have set the meta tag to force the website to display in the enterprise mode, please give it another try. Thanks.
by valeryvdr
Mon Jun 20, 2016 5:16 pm
Forum: General Discussion
Topic: Unable to puchase any games????
Replies: 13
Views: 234

RE: Unable to puchase any games????

<r> It should not lunch a popup, Gary, did you try Ctrl+F5 to see if it makes any difference? Also, any chance any of you guys who experience the problem could send me the source of the page to <EMAIL email="support@matrixgames.com">support@matrixgames.com</EMAIL>. Just right click on the page, then...
by valeryvdr
Mon Jun 20, 2016 2:33 pm
Forum: General Discussion
Topic: Unable to puchase any games????
Replies: 13
Views: 234

RE: Unable to puchase any games????

I just tried with IE11 (11.420.10586.0) and it worked fine on my PC at least. The buy now button looks off, anyway, first could you try press Ctrl+F5 to reload all cached files for the website?
by valeryvdr
Mon Nov 16, 2015 11:31 am
Forum: Tech Support
Topic: Flashpoint Germany Reforged - Can't buy this game
Replies: 4
Views: 147

RE: Flashpoint Germany Reforged - Can't buy this game

Ichili, any chance you could send me an email to support@slitherine.co.uk with your IP address. It will help me to troubleshoot the problem with your transactions. Thanks.
by valeryvdr
Wed Oct 21, 2015 12:25 pm
Forum: General Discussion
Topic: The new shopping cart is now in Beta!
Replies: 59
Views: 920

RE: The new shopping cart is now in Beta!

rhondabrwn, could you email me to support@matrixgames.com the link of the page where you are getting the error along with your external IP address. Thanks.
by valeryvdr
Wed Oct 21, 2015 9:51 am
Forum: General Discussion
Topic: The new shopping cart is now in Beta!
Replies: 59
Views: 920

RE: The new shopping cart is now in Beta!

rhondabrwn, I am looking into your purchasing problem on PC.
by valeryvdr
Wed Oct 21, 2015 9:46 am
Forum: General Discussion
Topic: The new shopping cart is now in Beta!
Replies: 59
Views: 920

RE: The new shopping cart is now in Beta!

Perfect, I received today morning the note that BlueSnap fixed gift cards and was about to post it.
by valeryvdr
Wed Oct 21, 2015 12:59 am
Forum: General Discussion
Topic: The new shopping cart is now in Beta!
Replies: 59
Views: 920

RE: The new shopping cart is now in Beta!

Yep, there was another bug causing another problem. Please give it another try. Thanks.
by valeryvdr
Tue Oct 20, 2015 7:26 pm
Forum: General Discussion
Topic: The new shopping cart is now in Beta!
Replies: 59
Views: 920

RE: The new shopping cart is now in Beta!

Tom, please give it another try, I think I have fixed the problem. Thanks

Go to advanced search