Search found 6 matches

by PlimusStoreSupport
Tue Dec 10, 2013 7:21 am
Forum: General Discussion
Topic: Can not place order
Replies: 17
Views: 459

RE: Can not place order

Hi Lee,

From the description in your original post, it seems you're trying to fill in a field (that is with a yellow border) and you're having trouble. Can you please tell me which field is it? What is its label?

Thanks,

Assaf
by PlimusStoreSupport
Thu Dec 05, 2013 10:32 am
Forum: General Discussion
Topic: Can not place order
Replies: 17
Views: 459

RE: Can not place order

Hi Lee,

I'm Assaf, and I work in Plimus, the online Store which sells Matrix games. I want to help you. Can you please let me know which browser you were using?
If I can re-create this issue in our lab, I can probably solve it.

Thanks,

Assaf
by PlimusStoreSupport
Wed Dec 04, 2013 12:26 pm
Forum: General Discussion
Topic: Holiday Sale Problem
Replies: 5
Views: 365

RE: Holiday Sale Problem

<t> Hi Mike,<br/>
<br/>
Thanks for the earlier Emails, and for the details you sent me. I will certainly try to recreate the issue in my lab, and see how to best resolve it soon.<br/>
May I ask which browser you are using (name and version)?<br/>
<br/>
update:<br/>
<br/>
Just back from ...
by PlimusStoreSupport
Mon Dec 02, 2013 1:05 pm
Forum: General Discussion
Topic: No way to delete last game in order list
Replies: 15
Views: 265

RE: No way to delete last game in order list

Hi brucemcl777,

Thanks for the detailed account of all the issues. That makes my work a bit easier. I'll try to find good answers for you.
I realize that the fact the top game in the shopping cart cannot be deleted is a major issue for you. I'll take that as a priority.
by PlimusStoreSupport
Mon Dec 02, 2013 1:02 pm
Forum: General Discussion
Topic: No way to delete last game in order list
Replies: 15
Views: 265

RE: No way to delete last game in order list

Hi Agathosdaimon,

May I ask when was the last time you encountered the issue with the cart only accepting 4/5 items? I could not re-create it in the store, so I just want to be sure it's still happening as recent as this week.

Assaf
by PlimusStoreSupport
Sun Dec 01, 2013 12:54 pm
Forum: General Discussion
Topic: No way to delete last game in order list
Replies: 15
Views: 265

RE: No way to delete last game in order list

<t> Hi aaatoysandmore,<br/>
<br/>
My name is Assaf, from Plimus. I'm here to help with issues regarding the buying experience in the Matrix store, specifically the issue you mentioned with not being able to select more than 4 games. <br/>
Can you tell me more about it? Did you get a specific ...

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