Search found 26 matches

by Andriych
Fri Jun 16, 2017 11:53 am
Forum: Tech Support
Topic: Game bought on Steam fails to start
Replies: 39
Views: 713

RE: Game bought on Steam fails to start

That actually did the trick... :) It starts under new local user now.
And that's probably the same that Mcheck had, since for him it worked on another machine.

Seems like game has issues with certain environments.
by Andriych
Fri Jun 16, 2017 10:53 am
Forum: Tech Support
Topic: Game bought on Steam fails to start
Replies: 39
Views: 713

RE: Game bought on Steam fails to start

Offline mode- same results.

Default is English and currently location set to US.
See screenshot.

by Andriych
Fri Jun 16, 2017 7:53 am
Forum: Tech Support
Topic: Game bought on Steam fails to start
Replies: 39
Views: 713

RE: Game bought on Steam fails to start

I've tried it both ways. To one, to another and to both of them.
by Andriych
Fri Jun 16, 2017 7:14 am
Forum: Tech Support
Topic: Game bought on Steam fails to start
Replies: 39
Views: 713

RE: Game bought on Steam fails to start

C:\SteamLibrary\steamapps\common\Strategic Command WWII War in Europe

THat's the default folder that Steam created.
by Andriych
Fri Jun 16, 2017 7:07 am
Forum: Tech Support
Topic: Game bought on Steam fails to start
Replies: 39
Views: 713

RE: Game bought on Steam fails to start

<r> Also just to add one more thing - I am also having issues with another game from Matrix.<br/>
Here's the forum link.<br/>
I assume the issues might be related.<br/>
<URL url="http://www.matrixgames.com/forums/tm.asp?m=4188871&mpage=1&key=&#4300129"><LINK_TEXT text="tm.asp?m=4188871&mpage=1 ...
by Andriych
Fri Jun 16, 2017 7:05 am
Forum: Tech Support
Topic: Game does not start - "Could not determine application directory" message
Replies: 12
Views: 2264

RE: Game does not start - "Could not determine application directory" message

<r> Hi Steve,<br/>
<br/>
Attached is the screenshot of the values. <br/>
The one thing that stands out (and that I have already expressed before) is that my values are localized with Cyrillic values (I am using a Windows with Ukrainian locale even though the interface is set to English). But i ...
by Andriych
Fri Jun 16, 2017 6:51 am
Forum: Tech Support
Topic: Game bought on Steam fails to start
Replies: 39
Views: 713

RE: Game bought on Steam fails to start

<t> Hi Hubert,<br/>
<br/>
I've tried turning my anti-virus completely off. It doesn't improve anything.<br/>
Safe mode doesn't change a thing and it clearly shouldn't be, since it's not a graphics issue based on what happens.<br/>
Also compatibility check proposes to try Windows 8 settings and ...
by Andriych
Wed Jun 14, 2017 1:48 pm
Forum: Tech Support
Topic: Game bought on Steam fails to start
Replies: 39
Views: 713

RE: Game bought on Steam fails to start

BTW - just clicked on "Editor" option in the start window and got the same command prompt flashing even as and Admin.
Not sure if this gives you anything.

by Andriych
Wed Jun 14, 2017 1:45 pm
Forum: Tech Support
Topic: Game bought on Steam fails to start
Replies: 39
Views: 713

RE: Game bought on Steam fails to start

That was before the re-installation as an Admin when trying to run it as an admin.
Now (after reinstall) it doesn't show that error anymore but game doesn't start anyway.
by Andriych
Wed Jun 14, 2017 11:40 am
Forum: Tech Support
Topic: Game bought on Steam fails to start
Replies: 39
Views: 713

RE: Game bought on Steam fails to start

Ok, i've enabled "Run as Administrator" in Compatibility tab for the game file.
After that ran Steam as an Admin and tried launching the game.
Nothing happens and same lines in exception trace file.
by Andriych
Tue Jun 13, 2017 6:29 pm
Forum: Tech Support
Topic: Game bought on Steam fails to start
Replies: 39
Views: 713

RE: Game bought on Steam fails to start

<t> Hi Hubert,<br/>
<br/>
No success unfortunately.<br/>
<br/>
Here's what I've done:<br/>
<br/>
1) Launched Steam as Administrator<br/>
2) Got to Game properties and launched Validate function. Showed all is good.<br/>
3) Uninstalled the game<br/>
4) Installed it back in Steam in same ...
by Andriych
Fri Jun 09, 2017 11:57 pm
Forum: Tech Support
Topic: Game bought on Steam fails to start
Replies: 39
Views: 713

RE: Game bought on Steam fails to start

<r> Hi Hubert,<br/>
<br/>
Well, good news is that behavior is different once I try this <E>:)</E><br/>
Bad news is that it's not any better <E>:)</E>)<br/>
<br/>
Please see attached a screenshot of an error I get with this setting turned on.<br/>
Once i remove the checkbox - all is back to ...
by Andriych
Wed Jun 07, 2017 1:43 pm
Forum: Tech Support
Topic: Game bought on Steam fails to start
Replies: 39
Views: 713

RE: Game bought on Steam fails to start

<t> DXDiag report attached.<br/>
<br/>
Checked the anti-virus and no exceptions related to the game in the log there.<br/>
<br/>
On Admin rights - i cannot run the game directly, only from Steam, I did try to start Steam first with Admin rights - that works. And same issue.<br/>
<br/>
Steam ...
by Andriych
Wed Jun 07, 2017 12:05 pm
Forum: Tech Support
Topic: Game bought on Steam fails to start
Replies: 39
Views: 713

RE: Game bought on Steam fails to start

Hi Ben,

Sure, attached is the Windows system info screen.
Let me know what else you might need.
by Andriych
Wed Jun 07, 2017 12:48 am
Forum: Tech Support
Topic: Game bought on Steam fails to start
Replies: 39
Views: 713

RE: Game bought on Steam fails to start

<t> Hubert,<br/>
<br/>
Tried this right after the clean reboot - no changes when running Steam as an admin whatsoever. I am playing other games through steam just fine.<br/>
In fact i do get a start window for the game "with advertisements for other games etc", it's the "Start" in there that ...
by Andriych
Tue Jun 06, 2017 7:01 pm
Forum: Tech Support
Topic: Game bought on Steam fails to start
Replies: 39
Views: 713

RE: Game bought on Steam fails to start

Ok, I was able to upload the file itself after zipping. Please see attached
by Andriych
Tue Jun 06, 2017 6:57 pm
Forum: Tech Support
Topic: Game bought on Steam fails to start
Replies: 39
Views: 713

RE: Game bought on Steam fails to start

Seems like your forum filter is considering some items in the exception file as links or phone numbers
by Andriych
Tue Jun 06, 2017 6:55 pm
Forum: Tech Support
Topic: Game bought on Steam fails to start
Replies: 39
Views: 713

RE: Game bought on Steam fails to start

Hi Hubert,

I'd be glad to, but once I do that and hit OK i get forum error message with the following text:

You are not allowed to post links, emails or phone numbers for 7 days from the date of your tenth post.

go back? : : close window?
by Andriych
Tue Jun 06, 2017 6:45 pm
Forum: Tech Support
Topic: Game does not start - "Could not determine application directory" message
Replies: 12
Views: 2264

RE: Game does not start - "Could not determine application directory" message

<r> Steve,<br/>
<br/>
Just got back to this <E>:)</E> Well, first thing i tried is to clear up drive C and tried installing the game there. Just to see if drive D is an issue. Steam actually allows you to install games in different libraries (1 per drive). So i removed CC and installed it to my C ...

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