start up error message

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mkelloff
Posts: 1
Joined: Tue Feb 19, 2002 10:00 am
Location: Kansas

start up error message

Post by mkelloff »

When I start up the game I get a gui that states that "the product's serial number is invalid or s not been properly authorized." I loaded the game on to a 4gig flash disc and I get the error message when I try to start the game
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Erik Rutins
Posts: 39761
Joined: Tue Mar 28, 2000 4:00 pm
Location: Vermont, USA
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RE: start up error message

Post by Erik Rutins »

Are you using the flash disk on the same computer where you installed it? One part of the security check is registry-based and if you install the game and then move it, it may not find that information and thus display the error.

What you want to do is install it on each computer you want to use it on, that way the registry info is correctly added. In general, we have no problem with installing one of our games on two different personal computers (i.e. desktop and laptop) as long as both aren't used to play the game at the same time.

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC


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