Can't Find Downloaded File

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Liveline99
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Can't Find Downloaded File

Post by Liveline99 »

I just downloaded the TOAWIII File to my desktop...its not there!!!! What is the name of the file??? Maybe I can search and find it.

Thanks
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Erik Rutins
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RE: Can't Find Downloaded File

Post by Erik Rutins »

Liveline99,

It sounds like it somehow got downloaded to one of the Windows temporary folders. I don't have the filename with me at the moment, but I know it starts with OperationalArtOfWarIII, so search on OperationalArtOfWarIII*.* and you should find it, or search on *.zip and limit the search to files within the last week as it's a zipped installer file.

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC


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JAMiAM
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RE: Can't Find Downloaded File

Post by JAMiAM »

I'm not sure as to what the release file name is, but you can do a search on your C: drive for all files greater than 200000 KB. Then click on the date modified heading of the list of files, to order them by timestamp. Then, look at either the top or bottom of the list, depending on whether you ordered them ascending, or descending.
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Liveline99
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RE: Can't Find Downloaded File

Post by Liveline99 »

Ok ...now I'm starting to freak out...I found it in my recent document folder...there was a winzip icon... I tried sending it to my desktop, tried it again and it said something about removing this shortcut...long story short I think I might of deleted it....hellllppppp
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Erik Rutins
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RE: Can't Find Downloaded File

Post by Erik Rutins »

Liveline99,

If you think you deleted it, just go to www.findmyorder.com with the order info and you will be able to re-download. First though, check your Recycle Bin. [;)]

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC


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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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Liveline99
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RE: Can't Find Downloaded File

Post by Liveline99 »

Thanks Eric...checked recycle bin...not there...looks like I will have to re download it.
JAMiAM
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RE: Can't Find Downloaded File

Post by JAMiAM »

ORIGINAL: Liveline99

Thanks Eric...checked recycle bin...not there...looks like I will have to re download it.
Don't panic, yet. Right click on that icon, and check the properties of the file. If it's a big honking 220+ MB file, then you still have it.
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Liveline99
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RE: Can't Find Downloaded File

Post by Liveline99 »

Thanks alot for the help guys...got it now [&o]
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