Unable to enter "My Order Status" in Support area

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tsimmonds
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Joined: Fri Feb 06, 2004 2:01 pm
Location: astride Mason and Dixon's Line

Unable to enter "My Order Status" in Support area

Post by tsimmonds »

I get the following message:

“Error: 313463-Error in transaction_creation - User-Defined ExceptionMessage 99998 - To protect ourselves against fraud, we need to set a cookie on your computer. In order to continue your purchase online, please reset your browser to allow cookies. You can make your purchase and then set cookies off again in your browser. If you already allow cookies, there may be a problem that can be corrected by deleting the cookie file. 31346Error in transaction_creation - User-Defined Exception”

I am allowing cookies, and I did delete my cookie file, or at least I went to tools/internet options, and clicked “delete cookies”. Any suggestions?
Fear the kitten!
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Fred98
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RE: Unable to enter "My Order Status" in Support area

Post by Fred98 »

No suggestions, I am too terrified of the kitten!
 
 
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tsimmonds
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RE: Unable to enter "My Order Status" in Support area

Post by tsimmonds »

A wise man you are!

Or is it a wise guy?[;)]
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bwheatley
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RE: Unable to enter "My Order Status" in Support area

Post by bwheatley »

Any solution?
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alfredtc
Posts: 25
Joined: Wed Jun 06, 2001 8:00 am
Location: HK

RE: Unable to enter "My Order Status" in Support area

Post by alfredtc »

Same problem here, I go to www.findmyorder.com and search my order to redownload my
game.
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Marc von Martial
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RE: Unable to enter "My Order Status" in Support area

Post by Marc von Martial »

Check if your firewall is blocking cookies too.
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